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MRCGP Examination. Answer Structures & Grids. Consultation Models. Pendleton Neighbour Byrne & Long Stott & Davis. Pendleton “7 Tasks” 1. Define reason for attendance (patients ideas/concerns/expectations) Consider other problems Choose appropriate action for each problem
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MRCGP Examination Answer Structures & Grids
Consultation Models • Pendleton • Neighbour • Byrne & Long • Stott & Davis
Pendleton “7 Tasks” 1 • Define reason for attendance (patients ideas/concerns/expectations) • Consider other problems • Choose appropriate action for each problem • Achieve shared understanding • Involve patient/accept responsibility • Use time/resources appropriately • Establish/maintain relationship with patient 1. Pendleton D, Schofield T, Tate D & Havelock P (1984) The Consultation: An Approach to Learning and Teaching (Oxford, OUP)
Neighbour: “5 Checkpoints”2 • Connecting • Summarising • Handing Over • Safety Netting • Housekeeping 2. Neighbour R (1986) The Inner Consultation
Byrne & Long3 • Doctor – Patient Relationship • Discover reason for attendance • Verbal/Physical Examination • Doctor/Patient consider condition • Doctor/Patient consider Treatment/Investigation • Terminate consultation 3. Byrne PS & Long BEL (1976) Doctors Talking to Patients (London HMSO)
Stott & Davis4 4. Stott NCH & Davis RH (1979) The Exceptional Potential in each Primary Care Consultation JRCGP; 29: 201-205
SOAP Subjective Objective Assessment Plan Pseudo-Latin Hx (History) Sx (Symptoms) Ix(Investigation) Mx (Management) Rx (Prescribe) Problem-Oriented Medical Records
5 Areas of General Practice • Clinical Practice – Health & Disease • Clinical Practice – Human Development • Clinical Practice – Human Behaviour • Medicine & Society • The Practice
Health & Disease • Normal Range • Patterns of Illness • Natural History • Prevention • Early Diagnosis • Diagnostic skills/techniques • Management/Treatment
Human Development • Genetics • Foetal Development • Childhood Development • Physical • Intellectual • Emotional • Normal Range
Human Behaviour • Behaviour presenting to Doctor • Behaviour in Relationships • Behaviour in Family • Behaviour in Doctor-Patient Relationship
Medicine & Society • Sociological aspects • Uses of Epidemiology • Organisation of Healthcare in UK • comparison with abroad • recent changes • Relationship between Healthcare services and other institutions of society
The Practice • Practice Management • The PHC Team • Finance • Premises & Equipment • Medical Records • Medico legal issues • Research • Lifelong Learning
Question Maker • Problem Definition • Management • Prevention • Communication • Organisation • Professional Values • Personal Development
Advantages Disadvantages Applied to: Doctor Patient Practice PHC Team Relatives Community Healthcare General Public Situation Problems
“HEIRS” History Examination Investigation Referral See again? “RAPRIO(P)” Reassure Advice Prescribe Refer Investigate Observe (Preventative) Clinical Problems
Illness • Always answer in terms of: • Physical • Psychological • Social • Family/Community
Patient’s request • Agree • Disagree • Negotiate
Ethical problems • Utilitarianism • examines moral dilemmas • seeks to make decisions based on outcomes • applies to large populations • e.g. “the greatest good for the greatest number” • Deontological • applies to individuals • based on the duties of the doctor and the rights of the patient (and, of course, vice versa)
Ethical solutions • ABCDE • Autonomy (Patient) • Beneficence • “above all, do no harm” • “do good where possible” • Confidentiality • Do not lie (Truthfulness) • Everybody else (Society)
Doctor’s feelings • Awareness • Power • Anger • Guilt • Stress • Conflicts
Breaking Bad News • “A KISS” • Anxiety: • try to elicit anxieties • Knowledge: • try to elicit knowledge • Information: • give information simply re treatment, prognosis, follow up • Sympathy: • give human contact (touch) • Support: • give practical help
Dealing with Anger • “AFVER” • Avoid Confrontation • Facilitate Discussion • Ventilate Feelings • Explore Reasons • Refer/Investigate
Marking Schedules • Model answer • Areas of Competence • Word Mapping
Areas of Competence • Problem Definition • Management • Prevention • Practice Organisation • Communication • Professional Values • Personal/Professional Development