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Ship and Debit – New Claims Report

Ship and Debit – New Claims Report. March 2013 Release. Channel Communications on Ship and Debit. Incorporating POS data in the automated S&D process. Soft rejection claim notification. Users. Those Users of the report will be the people that work with the claim information. ADDING USERS :

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Ship and Debit – New Claims Report

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  1. Ship and Debit – New Claims Report March 2013 Release

  2. Channel Communications on Ship and Debit Incorporating POS data in the automated S&D process Soft rejection claim notification

  3. Users Those Users of the report will be the people that work with the claim information. ADDING USERS: Contact your DMM or KAM if anyone within the organization would like to be added to this report notifications list. SET-UP PROCESS: • Register on TE.com site to be able to log in and access the report • Notify local DMM or KAM on adding your contact to this notification list with specific accounts.

  4. Claim Report now available in TE eCommerce • Report produced for individual Distributors and individual Acct #’s. • Notification by email each week Please click here to download debit claims error/warning report for the period <Start date of past week (Wednesday)> to <End date of current week (Tuesday)>. This report contains debit claims sent to TE connectivity for processing during the specified period. The report displays those claims that have been accepted, those that had errors, and those that were accepted but have warning messages. Warnings included on this report represent claims that cannot be matched to Point of Sale (POS) submissions in the past 90 days. This report is available for download through TE Connectivity eCommerce website by logging into your account for 30 days from the date of this notification. NOTE: THIS IS AN AUTOMATED EMAIL GENERATED FROM AN UNMONITORED EMAIL ACCOUNT. DO NOT REPLY TO THIS EMAIL - RESPONSES WILL NOT BE READ. • Available through “Manage My Downloads” on TE eCommerce • Claim report will be identified as ISD Claims_Acct #xxxxxx • If multiple accounts are involved, multiple notices will be sent and multiple files can be retrieved.

  5. Runs weekly – every Wednesday POS match status Multiple rejection reasons for parts Descriptions for rejections and codes Eliminating confusion by giving actual descriptions for rejections For all submitted fields a 1 to 1 comparison of data submitted vs data approved by TE Claim information as originally submitted Agreement information Sales Information Credit information Rejection details All cost field information provided Type of Information Available on the New Report Claims are only processed on Wednesday for prior 7 days. This includes weekends.

  6. Examples of the Rejection Codes on Report This is the type of Help Document that will be available through eCommerce Training Presentations at http://www.te.com/training/ Also will be available on the Ship and Debit Site.

  7. Important Information about the Report • The new consolidated Report will contain submission information from both EDI claims and manual claims. • Users will continue to receive the 849 EDI response which includes the same information that has been provided.

  8. Rejection Codes Details on Report - Help Explain Codes

  9. CY 2012 Claim Rejection Stats TOP 5 REJECTIONS • Tips for reducing rejections: • Agreement authorized price should match with 5 decimals • TE parts should be shipped to the end customers within the term of the agreement, with the exception of piggyback (P00XXXXXX) agreements • Average sale price (Dist Cost) should be less than the max price paid in past 18 months for the agreement authorized account • Unit of measure specified on the claim should either match UOM authorized on the agreement or at least convertible. Some valid values are PC (Each), FT (Feet) and MR (Meter) etc. • Valid values for Price Range allowed on a claim are E (1), C (100), M (1000) and T (10000) • Part number specified on the claim should be authorized on the Ship & Debit Agreement specified

  10. To correct claims on TE eCommerce After logging on, Click on My Account and Internet Ship & Debit. This is the area where you would correct any claim data.

  11. 2 Ways to Correct Claim Rejections • Through EDI Enter data into your system and send back through EDI • Through eCommerce

  12. Debit Memo Number Customer Acct Number S&D Agreement Number End Customer Name and Number Customer part number Distributor Cost/Range Unit of Measure Agreement Cost/Range Resale Cost/Range Shipped Date and Shipped Quantity Invoice Number Currency Code TE Part Number Company Code TEMPLATE -Fields in the Ship and Debit Template Report This template is used to submit claim data through TE eCommerce Mandatory FIELDS

  13. Correcting Claims Through TE eCommerce Correcting in eCommerce • The new report has several columns • Select the columns to match the columns in the template on the web site • Make the necessary corrections • Upload the spread sheet

  14. Ship and Debit Report Help screens and New Report available March 27th on TE eCommerce http://www.te.com/training/ And Ship and Debit Site

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