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Key issues in open and distance learning

Key issues in open and distance learning. Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities. The Open University. Founded in 1969 Over 200,000 students Nearly 7,000 part time tutors 1,200 academic staff

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Key issues in open and distance learning

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  1. Key issues in open and distance learning Will SwannDirector, Students, The Open University, UKPresident, European Association of Distance Teaching Universities

  2. The Open University • Founded in 1969 • Over 200,000 students • Nearly 7,000 part time tutors • 1,200 academic staff • More than 3,500 administrative and support staff

  3. Key issues • Scale • Access • Cost • Open-ness • Student-centredness • Quality based on outcomes • Technology enables and liberates people … but it’s just a tool

  4. Open University students • Aged from 12 to over 90 with an average of 32 • 70% work and study • 44 per cent without standard HE entry qualifications • 18% live in the UK’s 20% poorest areas • 12,000 students with disabilities

  5. 15,700 8,800 4,200 6,300 167,000 8,400 Where the students are Student headcount, 2009/10

  6. Mia David

  7. Deborah

  8. Bobby

  9. What do you like about the OU?

  10. Socio-economic profile New UK undergraduates, by IMD quintile

  11. Age profile New UK undergraduates, 18+

  12. Learning materials Student support What makes for successful teaching? Business systems and processes

  13. Annual volumes • 1.25 million telephone calls • 580,000 emails • 240,000 registrations (33% online) • 500 courses and 200 qualifications • 800,000 student assignments • 125,000 examinations • 87,000 end-of-course assessments • 33,000 qualifications awarded

  14. Learning to learn at a distance

  15. Structure andorganisation

  16. Support from real people

  17. Supporting tutors

  18. Information and support online • … and offline

  19. Managing relationships with students

  20. UK government National Student Survey, 2012

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