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The Envision Conference Nursing: The Art and Science of Caring

Caring in Clinical Practice: The State of the Art Relationship-Based Care. The Envision Conference Nursing: The Art and Science of Caring. Kathleen Van Wagoner, Chief Nursing Officer, Crittenton Hospital Medical Center Colleen Person, BSN, RN, MMA, Creative Health Care Management .

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The Envision Conference Nursing: The Art and Science of Caring

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  1. Caring in Clinical Practice: The State of the Art Relationship-Based Care The Envision ConferenceNursing: The Art and Science of Caring Kathleen Van Wagoner, Chief Nursing Officer, Crittenton Hospital Medical Center Colleen Person, BSN, RN, MMA, Creative Health Care Management www.chcm.com

  2. What Is RBC? RBC is a model for transforming practice…a culture change.

  3. Relationship-Based Care • An overarching concept that focuses attention on relationships (patient/family, colleague, and self) • A framework for transformation of the organizational culture • A care delivery model based on principles that shape behaviors (interdisciplinary and/or nursing) • A way of being present in the moment in relationships with a patient or colleague

  4. Fundamental Assumptions of Relationship-Based Care The essence of caring is human connections. Connection results in harmony and healing, whereas isolation destroys spirit. Everyone has a valuable contribution to make.

  5. Relationship-Based Care • Three Vital Relationships • Relationship with patients • Relationship with colleagues • Relationship with self

  6. Relationship-Based Care “We experience the essence of care in the moment when one human being connects to another.” - Mary Koloroutis, CHCM

  7. Patients and Families at the center… • Humane, compassionate, and expert care and service to patients and their families is a sacred, privileged trust

  8. Knowledge of Self and Self Care : Vital to Caring for Others

  9. Inspire a Shared Vision When a critical number of people change how they think and behave, the culture does also … and a new ERA begins. - Jean Shinoda Bolen, M.D.

  10. Appreciative Inquiry: An affirmative process in creating a Relationship-Based Care culture www.chcm.com

  11. Themes Present in a Relationship-Based Care Culture www.chcm.com

  12. How: I2E2: Leading Lasting Change

  13. I Will: A Commitment…. “I am only one; but I am still one. I cannot do everything, but still I can do something. I will not refuse to do the something I can do.” - Helen Keller

  14. Caring in Clinical Practice: The State of the Art Relationship-Based Care The Envision ConferenceNursing: The Art and Science of Caring Kathleen Van Wagoner, Chief Nursing Officer, Crittenton Hospital Medical Center Colleen Person, BSN, RN, MMA, Creative Health Care Management www.chcm.com

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