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NIATx was originally a partnership of two grant programs:

NIATx was originally a partnership of two grant programs:. The Center for Substance Abuse Treatment Strengthening Treatment Access and Retention and The Robert Wood Johnson Foundation Paths to Recovery. The URL is www.NIATx.net

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NIATx was originally a partnership of two grant programs:

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  1. NIATx was originally a partnership oftwo grant programs: The Center for Substance Abuse Treatment Strengthening Treatment Access and Retention and The Robert Wood Johnson Foundation Paths to Recovery

  2. The URL is www.NIATx.net Toolkits, Templates, Testimonials, Ideas, Promising Practices, Success Stories, Examples … Well Structured, Intuitive Navigation Resources Abound at the NIATx Website

  3. Five Key PrinciplesEvidence-based predictors of change Understand and involve the customer Focus on key problems Select the right change agent Seek ideas from outside the field and organization Do rapid-cycle testing

  4. Starting a Change Project Select a change team – name a change leader, an executive sponsor, and data person Conduct a walk-through Collect baseline data Review data and walk-through Suggest a process change that might change what was identified in walk-through

  5. Conducting a Walk-through Play the role of a client and a client’s family member seeking treatment at your agency Try to think and feel as the client/family member would, and think about what they would want changed Ask staff what changes would make the process better for clients and for staff Compile a list of client and staff needs and possible improvements that could address these needs

  6. Conducting a Change Exercise PDSA cycles Plan the change Do the plan Study the results Act on the new knowledge Rapid cycle changes Changes should be doable in 3 weeks

  7. A P S D Change CyclesPD-SA-Sustain Changes That Result in Improvement A P DATA S D D S P A • Rapid cycle changes • should be do-able in 3 weeks !!!!! • Maybe….. A P S D Hunches Theories Ideas

  8. PDSA: The Bigger Picture

  9. Documentation • Communication • Decisionmaking A Performance Improvement Project Definition1 aim…..in 1 level of care…..in 1 location SPECIFIC AIM INCREASE CONTINUATION • Preparation • Leadership • Customer involvement • Problem selection • Staff support • Potential Changes • Measures • Sustainability PDSA Change Cycle 1 PDSA Change Cycle 2 PDSA Change Cycle 3 Last PDSA Change Cycle…

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