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Avaya Aura ® Conferencing Customer Presentation. Name: Date:. System Manager. The Avaya Aura ® Architecture. Unified Communications Applications. Collaboration, Email, Team Space & Social Networking Integration. Conferencing. Messaging. Video.
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Avaya Aura® ConferencingCustomer Presentation Name: Date:
SystemManager The Avaya Aura® Architecture Unified Communications Applications Collaboration, Email, Team Space & Social Networking Integration Conferencing Messaging Video Avaya Agile Communication Environment (ACE) Voice/Video Services PresenceServices Application Integration Session Manager CommunicationsInfrastructure DataInfrastructure Clients and Devices Avaya one-X®UC Clients Office Devices Video Endpoints
AudioConferencing UC integration Avaya & 3rd party Web Conferencing Video Conferencing* Avaya Aura ConferencingSolution overview Avaya Aura Conferencing Avaya Aura® Conferencing Standard Edition Meeting Exchange Enterprise Edition Unified & Integrated • Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition 3
#1 Audio Conf Licenses UC Magic Quadrant Leader #1 Global market share 24+ years leadership in audio conferencing Avaya Conferencing and Collaboration • Trusted solution: over 24 years Industry leadership • Global Market Leadership:2010 Frost & Sullivan award • Leading scalability and design choices: Scale from small to large, from simple to sophisticated • Carrier class solutions: Easily deployed on Enterprise customer premise • Open standards based SIP & media interoperability • Choice with UC client, Web Conferencing, Video:Increases usability, lowers barrier to entry, expands the solution • Multi-vendor PBX integrations: via Avaya Aura® • ROI / productivity benefits: Plus expanded utilization, additional applications & value
Optional Integration (both Editions) Avaya Aura Conferencing Editions • Web Conferencing • UC Client Integrations: Avaya, MSFT, IBM, Adobe Enterprise Edition* Standard Edition • 4000+ port Audio • Multiple codecs G711, + • Operator / Attended mode • Web Conference (opt) with (opt) Record / Playback • Advanced Redundancy • Multiple options for design / deployment Value • Single Virtualized Server • 500 ports Audio G711 • 500 ports Web Conf (opt) • Video MCU * • Near feature parity with Enterprise Edition • Partner enabled install Functionality • Video availability planned later this year in Avaya Aura™ Conferencing 6.0 Standard Edition
OneX Portal OneX Comm. Enterprise Standard Enterprise Standard Capacity Adobe CP ü ü Codec G.711 4000+ 500 ü ü G.722, 726, 729, ILBC IBM ST Connect Video MCU* ü ü ü ü IBM ST Web ü OCS 2007 R2 Notes Sched Reservation ü ü LiveMeeting Res-less ü ü Outlook Sched Attended ü ü ü ü UnAttended ü ü ü ü Operations ü ü ü Avaya Web Conf. Centralized ü ü ü ü AWC Rec / Play Distributed Web Portal Redundant 1000 500 ü ü CRS DR ü ü ü ü ü ü ü ü Avaya ConferencingEnterprise & Standard editionsSide by side comparison ü UC Client Integrations Operational Modes Applications Conferencing Applications Design Deployment • Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition
Avaya Aura ConferencingWeb Conferencing integration - expands the solution
Avaya Web ConferencingMultimodal collaboration Application Share Video Desktop Share Chat Presentation mode File sharing Std Edition only Unified roster Web / Voice Voting / Polling ad hoc Record / Playback Enterprise only Annotations Dial out audio Email Invitations Click to Join
Avaya Aura Conferencing UC integrations Audio Console Avaya Web Conferencing Outlook Scheduling OCS 2007 R2 Live Meeting 8 Lotus Notes Scheduling Sametime Connect Sametime Web Adobe Connect
Avaya Desktop Video Device with Flare Experience (Standard Edition Only) New Avaya Aura® Conferencing Standard Edition • Multi-modal conferencing • Available with Avaya Aura® Conferencing Standard Edition 6.0 SP1 • Combined audio and video bridging • Voice activated switching • H.263 Video • Supports CM administered endpoints
Primary Site Conferencing CRS Web Portal Avaya Web Conferencing Avaya Aura ConferencingStandard Edition deployment Simple single server centralized global conferencing Optional Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments
Site - B Primary Site Conferencing Standby Standby Conferencing Standby Conferencing CRS Avaya Web Conferencing Web Portal AWC Playback AWC Record DR Site CRS Avaya Web Conferencing Optional Web Portal Avaya Aura ConferencingEnterprise Edition - deployment example Distributed conferencing with Resiliency & off-site DR facilities Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments
Avaya Aura™ Conferencing Enterprise deployments CRS / Web Portal opt Web Conferencing Standalone:3200 ports G711 Bridge / Media Co-resident: Application server & Media server RTP SIP call control CRS / Web Portal opt Web Conferencing Pyramid:4000 ports G711 Bridge / Media RTP Decoupled: Application server & Media server SIP call control
Enterprise EditionResiliency options Conferencing Standby Conferencing Standby Conferencing Conferencing SW Media Servers SW Media Servers N+1 SW Media Server “Standalone” “Standalone - Resilient” Adds: - Standby Conference server - 100% capacity redundancy - Automatic failover “Pyramid” “Pyramid - Resilient” Adds: - Standby Conference server - 100% capacity redundancy - Automatic failover - N+1 SW Media Server - Load sharing
Avaya Aura® Avaya Aura ConferencingSummary • Conferencing and Collaboration applications… • Deployed on-premises • Utilizing SIP call control • Leveraging on-net dialing • Highly scalable in Features and Capacity • Value to Users and the Business • Smooth growth and evolution • Design and deployment choices • Tailor the solution to your needs • Relevant to initiatives: • ROI and savings • Avaya Aura® • Unified Communications • Productivity / agility • Disaster Recovery / BC
CRS – Client Registration Server • System admin app / SQL database: • Accounts / User profiles / Schedules • Optional LDAP integration, System reporting • Web Portal - Audio Console • End user application: • Profile / conference settings, conference scheduling • Moderator web-based conference control: • Active speaker, mute, dial-out, sub-conf., record, etc • Bridge Talk*– Conference Management • Used by leading Service Providers globally • Full bridge supervision, Operator-Attendant application: • *0 Help, Q&A, Polling modes * Enterprise Edition only Avaya Aura Conferencing Core applications 18 18
Avaya Aura Conferencing Comparison to external services External services A per-minute rate paid for every minute, every user Increased costs from: Increased minute usage Expanded number of users Advanced feature use Unusual circumstances: M&A, emergency, snow, volcanic ash Trend is to reduce costs, results in: Trend to reduce total usage Trend to less sophisticated usage Network, trunking, facilities required to access external services Most users are on-net and need to go off-net for external services Avaya Aura Conferencing • ROI savings from eliminated external charges, typically in months • No expense with: • Increased core usage • Expanded user groups • Advanced feature usage • Contingency, Business Continuity • Assured & secure access • High capacity absorbs spikes • Sophisticated usages and new applications and can roll out without added costs • *0 Help, Attended, Recording, Playback, DR dial-out • Leverage the corporate network • Most users are already “on-net” for telephony • Reduced trunking / facilitites 19 19
Avaya Aura ConferencingCompound TCO/ROI Advantages beyond CSP avoided costs… • Platform for growth • Accommodate organic & in-organic sources • New usages & applications add value • Emergency response, Webinars, archived Trainings, proactive customer reach out • Foundational video MCU capability (Enterprise) augments existing video strategy • Increased security of voice & data • Leverages corporate network, on-network calling • Leverages Avaya Aura® architecture • Centralized application, global access, reduced trunking, multi-vendor • Leverages desktop UC clients from Avaya and 3rd parties • Higher quality, enhanced experience • Increased agility and productivity
Avaya Aura Conferencing Design / deployment benefits Tailor the solution to fit your organization… • Centralized application - global access • SIP enables resiliency, redundancy and increased availability • High capacity - minimal footprint • Distributed deployment options - Low TCO centralized admin. • Tie into Business Continuity and Risk Management initiatives • Provide superior communications when you need them most
Avaya Aura Conferencing Feature scalability benefits • To the Business:Enables progressive deployment strategies • Start simple Extend to Sophisticated • Reservation-less on-demand Emergency Ops, Training • To Existing users: • New applications: Customer events, Webinars, Trainings at no incremental cost • Increased frequency, duration or expanded style • To New users: • Expand core collaboration services to entire organization • To the Business:Compounded ROI value with capabilities difficult to operationalize externally: • Emergency, notification, disaster response, project war-room conferencing • No incremental cost to the business Usage & value Costs
Avaya Aura Conferencing Capacity / scalability benefits • High capacity:4,000ports maxper instance • Largest Enterprise customer deployments to date:15,000and12,000ports* • Enables “growth as a strategy” • Start off with smaller / simpler project • Extend and evolve initial deployments to increased size, scope, sophistication • Absorb temporary usage spikes • Market conditions, competitors, weather, volcanic ash Usage & value • Organic growth: • More use from existing users • More users enabled with access • In-organic growth: • M&A scenarios, Business Continuity • Training, Notification, Etc… *Capacity perspective: Avaya by example uses approx. 2500 ports for day-to-day conferencing operations in NA… over 125m minutes / year usage
Avaya Aura ConferencingCustomer benefits • Addresses universal Conferencing and collaborationneeds • Enables worker productivity, agility • Core communications • Provides ROI and compounded savings • New applications / new uses: Webinars, Trainings, DR, M&A • Robust features / robust capacity • Broad applicability • Design & deployment options • Web Conferencing option • Multi-modal collaboration • Standard Edition - single server footprint • Available UC integrations • Enhanced experience / higher quality collaboration
Avaya Aura ConferencingCustomer benefits • Consolidated portfolio – 2 editions • Shared common code base • Benefit of over 25-years conferencing heredity • Improves small / mid-market offer • Smooth upgrade path • Standard Edition - virtualized single server • System Platform, consistent, simple & green • Partner enabled installation • Enterprise Edition • Carrier class high capacity / design & resiliency options • Expanded feature / capability set • Aligned with Avaya Aura®- one of the largest users of the network • SIP, immediate savings, on-net calling, trunking, global access, routing • Multi-vendor environments
Avaya Aura® System Platform Conferencing 6.0 Standard Edition Template Web Portal / Audio Console Client Reg Server (CRS) Conf Bridge & Media Server Web Conf Server Conf Manager System Platform Console Application Template DOM-0 XEN Hypervisor HDD NIC CPU RAM S8800 • Avaya Aura® System Platform streamlines deployments / upgrades and provides consistent and secure remote access • Same user capabilities, UC integrations across Conferencing Editions • System Platform used for Conferencing Standard Edition as well as CRS, Web Portal, and Web Conferencing in Conferencing Enterprise Edition