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UK - SA - UAE - AUS - INTERNATIONAL. THE CENTRE OF YOUR SUCCESS. OUR CORE. CORECRUITMENT is a specialist recruitment consultancy, focused on the Hospitality, Catering, Retail Industry, locally in Africa and Internationally
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UK - SA - UAE - AUS - INTERNATIONAL THE CENTRE OF YOUR SUCCESS
OUR CORE... • CORECRUITMENT is a specialist recruitment consultancy, focused on the Hospitality, Catering, Retail Industry, locally in Africa and Internationally • Our core aim is to provide a quality recruitment service in the fast paced hospitality market • Corecruitment is dedicated to providing quality solutions for our clients and candidates • All directors, consultants and associates have hospitality experience, allowing for a better understanding of our clients needs
OUR TEAM... Jon Light Claire McNamara Michelle Wells Michelle Wells is a highly motivated and passionate senior recruiter with an excellent track record in placing candidates with a retention level that is the envy of any recruitment consultant. Michelle joined COREcruitment in 2005, moving back to South Africa in 2009 to become the Divisional Director. She has a strong restaurant operations and hotel background. Her recruitment skills are based upon understanding the needs of her clients and her candidates, always integrating with them to make the right match! Jon Light comes from a background of both Hospitality and Recruitment. He has extensive knowledge and industry experience of Front of House and Back of House operations. Before joining COREcruitment, Jon was a Restaurant Manager, a General Manager, and worked his way up from Commis Chef to a senior Chef role. Jon has worked in 5* properties, renowned restaurants and Private Members Clubs across Europe, Asia and South Africa. Jon covers Africa and International Regions, helping Hospitality Professionals find their Superstars! Claire McNamara is a proud Welsh girl who has experience of a different kind! In the past few years Claire worked as a celebrity and model booker, working on programmes such as the popular Big Brother in the UK! Claire’s role at COREcruitment South Africa is focused on company development, promotion and client attraction. Claire has been lucky enough to spend the good part of 6 years travelling and working in Japan and China which was an incredible life experience for her.
OUR AIM... • We aim to find the ‘right’ candidate to fill a position not just ‘a’ candidate • We appreciate every client is unique: we take time to get to know our clients and their individual requirements • Through the time and commitment that we provide our clients, we believe we can better service their needs • Our account management system ensures • continuity of service for our clients • We promise to uphold the integrity and values of our clients, acting as true representatives of the organisations we represent in the marketplace
OUR SERVICES... UK / Regional open-day packages contingency recruitment selection Core assessment days South Africa multiple sectors psychometric testing Middle East / International Middle East / International candidate support Skype / web interviews Advertising
HOSPITALITY & LEISURE... • RESTAURANT and HOTELS • CORPORATE HOSPITALITY, LEISURE and RETAIL GROUPS • EVENTS and INFLIGHT CATERING • CONTRACT CATERING • ENTERTAINMENT and THEME PARKS • FACILITIES MANAGEMENT • FAST FOOD RESTAURANTS(QSR) and RETAIL FOOD OPERATIONS • BARS and CLUBS • LODGES and GAME FARMS • SPAS and RESORTS
COVERAGE ... UK / Europe: 50% Middle East: 20% South Africa: 20% International: 10%
POSITIONS COVERED... • Operations Director General Manager • Operations Manager Area Manager • F&B Manager Group Manager • Financial Controller SENIOR MANAGEMENT • Restaurant Manager General Manager • Hotel Manager Floor Manager • Resident manager Front Office Manager • Catering Manager F&B Manager MANAGEMENT • Executive Chef Chef de Partie • Head Chef Commis Chef • Sous Chef Development Chef CHEFS
POSITIONS COVERED... • Sales Manager Purchasing Manager • Supervisors HR Manager • Training Manager Cost Controllers • Bookkeepers Maintenance Manager SUPPORT • Waiters Servers • Trainee Chefs Bar Tenders • Apprentices JUNIOR • CORE looks after all positions from Chef de Partie level through to Operations Director roles. We have also had success in placing roles in support function role such as training, marketing and HR.
THE PROCESS... Collecting peripheral information regarding the job role such as benefits, induction and training. The search for suitable candidate snow begins. The objectives is to get a selection of good quality candidates. Internal Database Search External Database Search Sourcing for applicants through referrals All applicant CVs are collected and reviewed in line with criteria. Those who do not have the right experience and qualifications for the role are regretted and given feedback where requested. Those who are suitable are telephone screened to probe further into their background And experience – also to examine their motivations for changing their current job and those in the past. We also ask all applicants at this stage about their working status in the country.
THE PROCESS... We discuss vacancies with suitable applicants – all job details and information collected about the job role earlier in the process. Manage applicants through the application process – collecting and giving feedback and ensuring interest in the job role. We aim to keep in touch with candidates past their 3 month probation period to ensure no problems arise. Other areas we probe into are: Reasons for leaving last job Salary levels in past roles Driving licence status Relocation – and preferred locations Staffing numbers / turnover figures Motivations for changing positions We always request reference details of at least 2 contacts from our candidates Ideally all applicants are met in face-to-face interviews – clients are informed if applicants have not been
As an agency we only cover hospitality and catering All Corecruitment consultants come from a background of hospitality and catering 40% of ‘active’ applicants come from referrals We have built our business around three key pillars: integrity, transparency and pro-activity REC and other qualifications – employee benefits to ensure happy consultants: ensuring consistency of service Corecruitment promises to do it’s best to uphold the integrity of Client’s name and it’s brands within the marketplace We try and ‘give back’ to hospitality wherever possible: - EAT Centerpoint Football Event - Jamie Oliver’s ’15’ – day with trainees - Caterer 2008 sponsors of ‘Best Places to Work in Hospitality’ WHY IS CORE DIFFERENT?
COMO Hotels & Resorts WAFI Hospitality and Majid Al Futtaim Leisure Compass Group Whitbread ELR (Emirates Retail Leisure) Hilton Hotels D&D London Jamie’s Italian and Jawad Cape Grace Hotel Absolute Taste Events & Inflight Catering UK & Geneva Faircity Hotels and Apartments Greene King PRIMI Four Points Just to name a few... HOSPITALITY CLIENTS
THANKS FOR YOUR TIME ... ANY QUESTIONS? Michelle Wells email: michelle@corecruitment.co.za Jon Light email: jon@corecruitment.co.za Claire McNamara email: claire@corecruitment.com website: www.COREcruitment.co.za