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How to book Swiss Packages in 12 steps ?. Step 0. Ask for a confirmation number. The hotel accommodation must be booked by e-mail or fax directly with the company Railtour Suisse who is based in Bern (Switzerland).
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Step 0. Ask for a confirmation number • The hotel accommodation must be booked by e-mail or fax directly with the company Railtour Suisse who is based in Bern (Switzerland). • When placing the booking with Railtour Suisse, they will select a hotel for the clients according to the category purchased (3, 4 or 5 stars). If the hotel requested is unavailable, Railtour will offer the same hotel category closed to the location originally chosen. INFORMATION REQUIRED BY RAILTOUR SUISSE • Please ensure you include the following information in your request: • Your address / contact name / e-mail or fax number • Please specify the name of the Swiss Package selected for your client • Clients name / number of guests Room type (double or single). • Date of arrival in each hotel (specify town) • The standard package is a double room in 3 star hotels • There is no special discount available on triple room. • Single rooms are subject to the supplement shown on the pricing sheet). • Upgrade to 4 and 5 star hotels are subject to a supplement THE BOOKING REQUEST MUST BE SENT TO RAILTOUR SUISSE • E-Mail: incoming@railtour.ch • Fax: ++ 41 31 378 02 22 • Telephone (emergency cases only): ++ 41 31 378 00 33 or ++ 41 31 378 00 08 • The booking form is available on myRailEurope under the workspaces section (platform dedicated to GSAs only) • You will receive a booking confirmation back from Railtour Suisse within 48 hours (business days). However, most requests are handled within 24 hours.
How to book a Swiss Package? • Only when you get the reservation number back from Railtour Suisse, you can book your Swiss Package in Euronet. • Please note that this confirmation number is only valid for the Swiss Package originally selected. • You will be required to fill in this confirmation number before finalising your booking. • Now, please follow the Euronet process detailed in this presentation
Step 8. Book additional items to the Swiss Package if needed
Congratulations, you can now successfully book Swiss Packages. • If you need further assistance, please create a case in myRailEurope