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Collaborative leadership You can’t deliver it all on your own!. Declaration of interests I have nothing to declare, but …. I am a user and funder of the Health System in the UK, so I care about how it works and the service it delivers.
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Collaborative leadershipYou can’t deliver it all on your own!
Declaration of interests I have nothing to declare, but … I am a user and funder of the Health System in the UK, so I care about how it works and the service it delivers
We are now living in a ‘hyper-connected world’Christine Lagarde Richard Dimbleby Lecture London. 04.02.14
In an interconnected system Leaders needs to understanding their interdependencies by: • Analysing the needs of the situation • Analysing their own response as leaders
4 million customers on one day…. ….over 1 billion a year
The spectrum of collaboration 10 9 8 7 6 5 4 3 2 1 0 mutual partnering symbiotic transactional customer supplier permanent team “They are really one of us” “They give us a good deal”
Transactional operation Symbiotic operation How do you prefer to operate?
The Leader’s response Lincoln wanted to make peace with the South and to abolish slavery… So he needed a coalition to achieve these self-contradictory demands
‘A critical task for leaders is to capture the benefits of seemingly opposing elements’ Aram 1990
To deliver results across boundaries collaborative leaders need to: Build relationships Handle conflict Share control
Awareness of situation Awareness of self Balancing leadership priorities Increasing self -confidence
The danger of thinking that you are right! Collusion Coercion Burn out
Willingness to get honest feedback Courage to know yourself Humility to ask for help from others How do leaders stay healthy? • ‘The process of becoming a leader is no different than the process of becoming a fully integrated, healthy human being’ Warren Bennis
Socia (f socius) – Latin ~ partner, companion, associate, from societas – fellowship: implying union for a common purpose and not a mere assembly Socia Ltd Central Court 25 Southampton Buildings London WC2A 1AL T 0870 787 6202 W www.socia.co.uk