IT Support Problem UK Business Face

1. STATS Opinum.co.uk Survey Results of 500 UK BUSINESSES DURING THE 2015/2016 FINANCIAL YEAR Over two thirds (72%) of UK frms experienced up to eight internet outages and 38% of thoose came to a standstill during these Combined lost productivity worth an estimated £12.3 billion. 13% of frms start losing money immediately in the event of an outage. The cost to business in terms of lost productivity and unnecessary overtime amounted to £521 per employee. Top Reasons Business are lacking IT Services Slow Computers or Internet High cost or low trust of existing providers ? ? Have been let down by their backup solution during a diaster Have been infected with Virus and or Ransomware Not progressing with new technologies ( e.g. Cloud and VOIP ) Top sectors Response IT currently support DEFENSE RETAIL MANUFACTURING / EXPORT EDUCATION FINANCE How we do it? REMOTE MANAGEMENT SITE ONLINE VISITS MONITORING IT PROJECT MANAGEMENT FIXED COST SUPPORT OUR STATSFROM 2016 MILES 800 40min 82% 100+ OF PROBLEMS FIXED REMOTELY AVERAGE RESOLUTIONS OF PROBLEMS CLOCKED IN SITE VISITS CLIENTS 40TB 60,000 5,000 3,000+ CUPS OF DATA BACKED UP SPAM EMAILS CAUGHT MACHINES & MOBILE DEVICES MANAGED OF COFFEE 50 5 0 BOXES OF 500M CAT 6 USED UP PARTNER ACCREDITATION SLA’S BROKEN www.response-it.co.uk