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Tableofcontents • Whatissocialmediamarketing? • Benefitsofsocialmediamarketing • Socialmediamarketingstatistics • Creatingsocialmediamarketingplan • Socialmediamarketingtips • Thebestsocialmediamarketingplatforms • Socialmediamarketingservices
Whatissocialmediamarketing? • ▶Social media marketingis a formofdigital marketing that leverages the power of popular social media networksto achieve your marketing and branding goals. But it’snot just about creatingbusinessaccounts and postingwhen youfeellike it. Social media marketing requires an evolving strategy with measurable goals and includes: • Maintainingandoptimizingyourprofiles. • Postingpictures,videos,stories,andlivevideosthatrepresentyourbrandand attractarelevantaudience. • Respondingtocomments,shares,and likesandmonitoringyourreputation. • Followingandengagingwithfollowers,customers,andinfluencerstobuilda communityaroundyourbrand. • ▶ Socialmediamarketingalsoincludespaidsocialmediaadvertising,whereyoucan paytohaveyourbusinessappearinfrontoflargevolumesofhighlytargetedusers
Benefitsofsocialmediamarketing • Humanize your business: Social media enables you to turn your business into an active participantin your market. Your profile, posts, and interactions with users form an approachable persona that your audiencecanfamiliarizeandconnectwith, andcometotrust. • Drivetraffic:Betweenthelinkinyourprofile,blogpostlinksinyourposts,andyourads,socialmediais atop channel forincreasingtraffic to yourwebsitewhereyou can convert visitorsintocustomers. Plus,socialsignalsareanindirect SEOfactor. • Generate leads and customers: You can also generate leads and conversions directly on these platforms, through features like Instagram/Facebook shops, direct messaging, call to action buttons on profiles, and appointmentbooking capabilities. • Increase brand awareness: The visual nature of social media platforms allows you to build your visual identity across vast audiences and improvebrand awareness. And better brand awareness means better resultswithallyourothercampaigns. • Build relationships: These platforms open up both direct and indirect lines of communication with your followers through which you can network, gather feedback, hold discussions, and connect directly with individuals.
Socialmediamarketingstatistics • TheaverageUSadultspends2.25hoursonsocial mediaeveryday. • Over70%ofpeoplewhohaveapositiveexperiencewithabusinessonsocialmediawill recommendthatbusinesstotheirnetworks. • Facebookusersclickon12Facebookadsonaverageeverymonth. • 81%ofpeopleuseInstagramtoresearchproductsandservices. • Nearly80%ofTwitterusers feelmorepositive aboutabusinesswhentheygetaresponse totheirtweet. • 4outof5peopleonLinkedIndrivebusinessdecisions. • 46%ofTikTokusersengageintheappwithoutanyotherdistractions
Creatingsocialmediamarketingplan Choose your platforms: Choose based on your target audience, platforms popular for your industry, as well as your bandwidth. Only take on the number of platforms you can actively keep up with. You can always start with one and then add on more slowly as you getthehangofthem. Set goals and objectives: These should be simple and task-like to start, like post once a day for a month, getyour profiles set up, or do a competitive analysis. Once you getinto a rhythm and gather insights, you’ll be able to set more specific and strategic goals like increase your following by X% or publish X [content types you’ve found your audience likes] permonth. Report and adjust regularly: Use each platform’s analyticsto identifywhich posts generate the most engagement, whether you’regetting more followers, and to see your audiencedemographics.Harnessandscaleupwhatworksandnixwhatdoesn’t.
Socialmediamarketingtips • ▶Creatediversecontent • ▶Consistent with other areas of online marketing, content reigns supreme when it comes to social media marketing.Make sure you post regularlyandoffer trulyvaluable informationthatyouridealcustomerswillfindhelpfulandinteresting.Thisincludes: • How-tos,quicktips • Localandindustry news • Dataandinsights • Polls,questions,contests • Updatesandannouncements • ▶ Italsomeans making useofthevarietyofformatssocial mediaoffers,including images,videos,stories,livestreams,onlinestores,andmore
Thebestsocialmediamarketingplatforms • The best social media marketing platforms for business include Facebook, YouTube,Instagram, LinkedIn, Twitter,and Snapchat. Different social media marketing sites require different approaches, sohere’sabriefoverviewoneachone—itsuserbase,mainvibes,pros,cons,andcontenttypes • ▶Facebook • Buildrelationshipswithcurrentcustomers • Announcehourschanges,events,andmilestones • Holddiscussionsandlivestreams • Markettobabyboomers • ▶ YouTube • Tutorials,how-tos,andexplainervideos • ShoppableYouTubelivestreams • Advertising(videoadsanddisplayadsontheplatform) • SEO
instagram • Socialshopping • Influencermarketing • User-generatedcontent • Companyculture • LinkedIn • Attracttoptalent • Networkwithpartners,peers,andcustomers • Sharecompanymilestonesandculture • Postindustrynewsandinsights • Twitter • Followinfluencersto keepupwithnewsandtrends. • ShareastorythroughaseriesofTweetsinonethread. • Makeyourselfavailableforcustomerservice andFAQs • Snapchat • Location-basedmarketing • Appmarketing • Feel-goodcontent
Socialmediamarketingservices • solid social media marketing strategy requires multiple platforms and often a mix of organic and paid methods. This can be resource-heavy, and while it’s a good problem to have, the more you grow your audience using social media, the harder it will be to keep up. Social media marketing services come in all kinds of shapes and sizestohelpbusinessesgetthemostoutofsocialmedia. • Social media management software: Social media management platforms like HootSuite and Sprout Socialuse proprietarytechnology tohelp moreexperienced socialmedia marketers streamlinetheir processesandgetadvancedanalytics. • Socialmediamarketingagencies: Some agenciesspecializeinsocialmedia marketing only, likeAkvertiseorevenjustpaidsocialadvertisingonly. • Digital marketing agencies: Just as one platform doesn’t do it for social media marketing, one channel doesn’t do it for overall marketing. Digital marketing agencies can help you to incorporate social media marketingintoyourbroaderstrategythatincludesemail,website,SEO,andmore. • Hybridservices:Someofferamix of the above.Forexample,LOCALiQ’ssocial advertising offeringsuse proprietary technology to manage your strategy and allow you to focus on social alone or as partofa broaderplan
Presentername:kathika.kalyani • Emailaddress:info@3zenx.com • Websiteaddress:www.3ZenX.com