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Welcome to

Welcome to. Area. Columbia. Mental. Health. Center. Hours of Operation. Monday – Friday. 8:30 AM. to 5:00 PM. If you have an emergency after regular Center hours, call our 24 hour number and a mental health professional will help you decide what to do. 898-8888.

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Welcome to

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  1. Welcome to Area Columbia Mental Health Center

  2. Hours of Operation Monday – Friday 8:30 AM to 5:00 PM

  3. If you have an emergency after regular Center hours, call our 24 hour number and a mental health professional will help you decide what to do. 898-8888

  4. Smoking is not allowed in any Center building. Please use designated outdoor smoking areas.

  5. Drugs and weapons are considered contraband and are not allowed on Center premises.

  6. Our Mission You will work closely with a counselor, nurse and doctor to identify and work toward your goals. Your treatment and recovery is our goal.

  7. Treatment Plan Development You will be invited (and others you choose to involve) to actively participate in developing your treatment plan, including information regarding transition criteria and procedures.

  8. Family Inclusion Please let us know if you have family members or other loved ones involved in your treatment so we can all work together.

  9. Eligibility for Services An Assessment by a mental health professional and a psychiatrist will determine if you are eligible for services at CAMHC and what specific program is appropriate for you.

  10. Your services will continue until you and your treatment providers feel it is no longer necessary or until you are stable enough to receive services from another provider.

  11. Types of Services • Help in crisis situations • Evaluation by a doctor or other staff • Help with medication • Individual, family, and group therapy • Individual living skills • Help with employment and housing • Rehabilitation services • Coordination with other agencies

  12. Treatment Team Treatment teams may consist of Mental Health Professionals (such as providers involved in the treatment of the client. counselors and case managers) doctors, nurses, client and any family members or other care

  13. Psychiatric Advance Directive Adults and their families can plan, in advance, the choices related to treatment including hospitalizations. You can talk with your case manager about making an advance directive.

  14. How We Bill For Services Charges are set by the State Mental Health Commission. Fees are the same for all clients receiving the same service.

  15. If you are unable to pay full fee for services provided, you may apply for a fee reduction. Before we can consider giving you a fee reduction, you must provide us with proof of your income. It is important to give us complete and accurate information to avoid legal penalties.

  16. We expect you to pay what you are able to pay. If you can’t pay the whole bill, we still give necessary services that our staff members are qualified to provide.

  17. If you have Medicaid, Medicare or other insurance, we will bill them for the services that they will pay for. If we are not in your health provider network, then you will be responsible for the charges for services.

  18. Payment is due when services are rendered. Your insurance company may require that services be preauthorized.

  19. If you have Medicare or other insurance, you must sign a form so we may bill Medicare or your insurance company. If you have insurance and/or Medicare and Medicaid, we must bill Medicare and/or your insurance before we can bill Medicaid.

  20. If you have Medicaid but no other insurance, we will bill them at full fee. Medicaid payment is payment in full, and we will not bill you or anyone else for the balance.

  21. You will receive a fee schedule for services. Please be advised that you are financially responsible for all services received at CAMHC.

  22. We have Entitlement Specialists on staff to assist you in applying for Social Security Disability, SSI or Medicaid benefits. Ask your case manager if you are interested.

  23. Payment is expected when services are received. If you have any questions about your bill or making payments, or if your ability to pay your bill changes, please let us know. You may call 898-4880 and choose option 1 for the Client Billing office.

  24. Rights and Responsibilities You will be given the CAMHC Client Rights and Responsibilities document. You will be advised how to express concerns/ complaints and how to contact the CAMHC Client Advocate.

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