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Mobile Employee Communication. 5 things you need to take on-board Peter Agertoft 31 August 2010. Today. Prompt and provoke Share experience and ideas Discussion. What’s the connection?. Korea Exchange Bank and Novartis. Right now!. Expectation from employees and employer –
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Mobile Employee Communication 5 things you need to take on-board Peter Agertoft 31 August 2010
Today Prompt and provoke Share experience and ideas Discussion
What’s the connection? Korea Exchange Bank and Novartis
Right now! Expectation from employees and employer – mobiles are going to play a key role in our working life
Right now! • 45% of our waking hours engaged in media activities (uk ofcom 2010) • Gen Y • 58% of their media and communications time is on a computer, mobile phone, or other handheld device • They check out your technology before deciding to come and work for you
What’s $100 invested in 2004 worth now! $83 $130 $116 Communication ROI report 2009/10
Global distribution of mobiles http://www.worldmapper.org/display.php?selected=334 http://www.itu.int/dms_pub/itu-d/opb/ind/D-IND-WTDR-2010-PDF-E.pdf
Two features…… As mobile devices become more and more PC like…. • No matter what you view from it looks good • Blogs become easier to create, view and contribute to
Key to success • Cultural rather than technological • Leadership who want to engage employees in real and tangible business issues • Don’t over regulate
Recent examples • Global mobile • Developing interactive mobile news service for sales people • Global bank • Development of interactive knowledge sharing section of new intranet - accessed via PC and mobile • Global logistics • Truck safety and performance management
Conclusions • Mobile technology creating major tipping point in employee communications • Employees expect you to have it • Top performing companies adopting more quickly • Sharepoint 2010 setting the pace in large scale companies • Employee communication strategies need to catch up
Thank you and stay in touch Peter Agertoft e:peter.agertoft@simply-goodadvice.com m:+447957 357 854