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This report covers the present scenario and the growth prospects of the Global Social CRM Software market for the period 2015-2019. To calculate the market size, the report considers revenue generated from CRM software, social CRM software, solutions, tools, applications, services, support, and maintenance. The report also presents the vendor landscape and a corresponding detailed analysis of the major four vendors in the market. It provides a geographical segmentation of the market for 2014 and presents the details of the major drivers, challenges, and trends in the market. It also provides segmentations based on category, applications, and end-users in the market.<br><br>
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Social Customer Relationship Management (CRM) Market worth $17.92 Billion by 2019 The overall global social CRM market is expected be $2.22 billion in 2014 and forecasted to be $17.92 billion by 2019 with a compound annual growth rate (CAGR) of 51.9% for 2014 to 2019.
About According to a new market research report “Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) – Global Forecasts to 2019” defines and segments the global Social CRM software market into various sub-segments with in-depth analysis and forecasting of revenues. It also identifies drivers and restraints for this market with insights on trends, opportunities, and challenges. Browse 74 market data tables and 49 figures spread through 143 pages and in-depth TOC on “Social Customer Relationship Management Market by Solution by Deployment – Global Forecasts to 2019”http://www.marketsandmarkets.com/Market-Reports/social-customer-relationship-management-market-124012616.htmlEarly buyers will receive 10% customization on reports.
Major Vendors Some of the major vendors are Microsoft, Oracle, Salesforce.com, Amdocs and IBM. Companies such as Lithium and Jive Inc. are moving towards social customer relationship management market and many others have ventured into it as well. MarketsandMarkets believes that the need for increasing enterprise CRM needs, along with social media boom is playing a pivotal role in shaping the future of emerging social CRM software. Social CRM solutions are bringing enterprises closer to their customers by utilizing the prevailing social platforms
Key region MarketsandMarkets™ broadly segments the CRM Market by regions into: • Americas • Europe, Asia-Pacific (APAC), • EMEA. Request for PDF Brochure@ http://www.marketsandmarkets.com/pdfdownload.asp?id=124012616
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