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Developing Local Governement Turkish perspectives. Welcome Integration EU Interest for all partners Results: factor in international relations. Jean Eigeman Local government 1986 – 2006 (member of City-council, alderman, (dep.) mayor, secr.general regional cooperation, management VNG)
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Developing Local GovernementTurkish perspectives • Welcome • Integration EU • Interest for all partners • Results: factor in international relations
Jean Eigeman • Local government 1986 – 2006 (member of City-council, alderman, (dep.) mayor, secr.general regional cooperation, management VNG) • Member of the Senate 2003 - (EU spokesman, foreign affairs, agriculture and sustainable development) • Independent consultant (Senior-expert VNG International) • Political Science (Amsterdam 1984) • www.eigeman-id.nl
Developing Local GovernementTurkish perspectives LOGO EAST in Turkey Improving services delivery and responsiveness to citizens
Developing Local GovernementTurkish perspectives Good local government It minimises corruption, takes the views of minorities into account and ensures the voices of the most vulnerable in society are heard in decision-making. It is responsive to present and future needs of society
Developing Local GovernementTurkish perspectives EU => governmental perspectives the nationale state and local government: ONE public task continue the change take care of: Trust representation Reliabilty institute (organisation) Satisfaction public service
Developing Local GovernementTurkish perspectives Modernizing the politics and administration of regional and local governments Increasing the number and quality of such partnerships with regional and local governments exchange of experience better indicators of measures better assistance
Developing Local GovernementTurkish perspectives • Public service, source of trust • Customer-oriented culture • Awareness of multi dimensions of citizenship • Norms of service (time, costs, communication, accessibility, content) • Differences between products
Developing Local GovernementTurkish perspectives • Public service, source of trust • Local government as a PORTAL • Look to citizens as a customer • Streamline, digitize • Steer to quality (panels, “customer”-research, visitation)