Oct 2018

1. First Time Movers“The Basics” Oct 2018

2. Topics covered • What is DPS/ETA/move.mil? • When do I make arrangements? • Acronyms • Weight Limitations • Types of Shipments • What Can/Can Not be shipped • Professional Books Papers & Equipment (PBP&E or Pro Gear) • Alcoholic Beverages • Can I ship my car/boat? • Firearms • Plan Your Move • Member/TSP Responsibilities • Storage • Claims • Customer Satisfaction Survey (CSS) • Resources

3. Steps toward a successful move • A successful move is not a matter of chance. It is the result of planning and hard work. At the center of these efforts is you, the customer. If you expect to have a good move, you must play an active role. • Begin planning as soon as you receive orders • Decide what types of move(s) to arrange • Submit move application(s) in the Defense Personal Property System (DPS) • Know your authorized weight allowance • Weight allowances are based on paygrade and dependents

4. What is DPS? • The US Department of Defense (DoD) United States Transportation Command (USTRANSCOM) developed the Defense Personal Property System (DPS), to manage DoD household goods moves. • Through DPS, you will be able to: • self-counsel • Upload SIGNED REQUIRED documents • submit your application online • track your shipment • file a claim online • Complete the Customer Satisfaction Survey (CSS) YOUR MOVE….YOUR WAY

5. What is move.mil? • Move.mil is not DPS, it is a web portal used to request a password that enables you to log in to DPS. • Move.mil is also a source of reference information for DoD Service Members/Civilians, for Personal Property Shipping Offices (PPSO), and for Transportation Service Providers (TSP aka moving company).

6. Why do I have to use DPS? • DPS is the system used by your Personal Property Office (PPO) to schedule your move with a TSP. • Once you submit your application, it will be assigned to a counselor for processing and assignment to a TSP.

7. When do I make arrangements? • You may ship your property anytime after you receive your official orders/authorizations. • Your TSP coordinates and confirms your pack dates during a pre-move survey. • Delaying can create hardships for everyone!

8. Acronyms http://www.move.mil/glossary.htm For assistance: householdgoods@navy.mil/855-HHG-MOVE (444-6683) / https://www.navsup.navy.mil/household

9. Weight limits • The weight allowance for household goods that may be shipped at government expense is specified in the Joint Travel Regulations (JTR) and includes the weight of all household goods you ship, place in storage or send as unaccompanied baggage. It also includes goods you already have stored at government expense. • Two factors govern the weight allowance for household goods: • Pay grade • Dependents • Excess weight can cost you BIG money! • If household goods exceed the weight allowed, the member will be required to pay for the excess.

10. Weight allowance chart

11. Government move and Unaccompanied Baggage • Government Moves are typically referred to as a basic HHG shipment. • The Government contracts with approved TSP to pack, pickup and transport your household goods. • SF 1203 - Government Bill of Lading (GBL or BL) is issued upon awarding of shipment. • Unaccompanied Baggage (UB) is normally done for overseas assignments. • Limited in weight and what items can be shipped • is transported separately from the major HHG shipment • Recommend UB shipments be packed/picked up 30 - 45 days prior to HHG shipment. This allows time for your UB shipment to arrive and be available for delivery upon your arrival.

12. Non-Temporary Storage (NTS) • A member may be eligible for NTS when (includes, but not limited to): • A member performs PCS travel to a designated isolated (arduous) assignment • A member moves to/between overseas assignments • In conjunction with retirement • It is your responsibility to inform your Personal Property Office of any changes in your contact information. • If your tour overseas is extended or you PCS to another overseas location, you must provide your origin PPO with a copy of your new orders or extension. This will ensure your items continue to be stored at Government expense. Failure to keep your origin PPO informed could result in costs to you.

13. Personally Procured Move (PPM) • PPM allow you to move your own household goods and be reimbursed (reimbursement will not exceed the Government’s cost). • Authorized methods of moving your own property • Privately Owned Vehicle (POV) PPM • Privately Owned Trailers • “You-Load-They-Drive” (i.e. PODS) • Rental Truck/Trailer (i.e. U-Haul) • Parcel Post • Commercial hire • Note: Some companies use other methods besides actual weight to determine cost for moving HHG, such as per running foot, per cubic foot, etc.; however, these methods are not acceptable to determine the weight of the HHG for the purposes of paying the incentive. When you file your PPM , you must provide actual weight tickets for your move to receive reimbursement. Any other method for determining the weight of your property may result in limited reimbursement.

14. PPM - continued • Your Personal Property Office must provide the counseling & approval for your PPM. • Any cost that exceed the Government cost is at the members expense. • If an advance allowance is drawn and the actual weight of the shipment is less than estimated, you will be required to reimburse the Government for any excess cost. • The combined weight of all shipments made must not exceed your maximum weight allowance. • As an incentive payment, members are authorized to receive 95% of what it would cost the government to transport the same weight of HHG. • Member purchases necessary moving equipment (i.e. hand truck) = not reimbursable • Member purchase packing materials, etc = reimbursable • Weight tickets MUST be from a CERTIFIED scales. Link to find certified scales: https://move.mil/resources/locator-maps

15. PPM news PPM News • Navy requires an empty and a full weight ticket. Weight ticketsmust be obtained at origin/destination or any combination. • Navy DFAS utilizes Electronics Funds Transfer (EFT) to directly deposit reimbursement. You are required to submit the NPPSC 7000-1, NPPSC Travel Electronic Funds Transfer (EFT) Information, to expedite payment. • PPM Checklist is located at: https://www.navsup.navy.mil/public/navsup/hhg/time_to_move/ppm/ • Ensure you have submitted a PPM move application in DPS to alleviate any delay in your reimbursement • After your PPM application has been reviewed by the local Personal Property Office counselor, you will receive an email or call as to on when to go into the local office to pick up all required documents.

16. Professional Books, Paper & Equipment (PBP&E or pro gear) • Effective 30 April 2014: PBP&E weight is limited to 2,000 lbs for member and 500 lbs for spouse (if approved). • If orders issued 1 May 2014 and after, no exceptions - no waiver. • If orders issued prior to 1 May 2014, there is no limit on PBP&E IF the items were declared and shipped as PBP&E at Government Expense. • PBP&E includes items in a member’s/employee’s possession needed for the performance of official duties at next duty station. • Pro Gear mustbe declared at origin ANDdocumented on inventory as M-PRO. • Member should ensure PBP&E is entered in DPS so that it is reflected on the DD Form 1299. • PBP&E MUST be separated from regular household goods and identified on the inventory as M-PRO. • PBP&E is weighed separately and NOT counted against your authorized weight. • Items not declared and/or documented as PBP&E will be included in overall weight allowance.

17. PBP&E does INCLUDE: Reference material not ordinarily available at the next permanent duty station; Instruments, tools, and equipment peculiar to technicians, mechanics, medical professionals, musicians and members of the professions; Specialized clothing such as diving suits, astronauts' suits, flying suits and helmets, band uniforms, chaplains' vestments, and other specialized apparel not normal or usual uniform or clothing; Communication equipment used by a DoD member or employee in association with the Military Auxiliary Radio System (MARS) Individually owned or specially issued field clothing and equipment; and Gov’t or uniformed service owned accountable organizational clothing and individual equipment issued to the employee or member by the Service/DoD COMPONENT for official use. ProfessionalBooks,Papers& Equipment(PBP&E) Definition PBP&E arearticlesofHHGina member’spossessionneededfor theperformance of officialduties atthenextor alater destination,perJTR,AppendixA. PBP&E does NOT INCLUDE • Commercial products for sale/resale used in conducting business; • Homeschool equipment/items • Sports equipment; • Furniture of any kind, to include shop fixtures, even though used ICW the PBP&E (e.g., bookcases, desks, file cabinets, and racks); • Personal computers and peripheral devices; • Memorabilia including awards, plaques or other objects presented for past performance; • Table service including flatware, dishes (including serving pieces, salvers and their heating units), other utensils, and glassware; and/or • Other items of a professional nature that are not necessary at the next/subsequent duty station • Text books from previous schools unrelated to future duties • Personal books, even if used as part of a past professional reading program or course of instruction • Reference material that ordinarily would be available at the next/subsequent duty station either in hard copy or on the Internet.

18. Spouse PBP&E • Spouse Pro Gear includes household goods items in a spouse’s possession needed for the spouse’s employment or community support activities at the next destination. • Spouse Pro Gear cannotexceed 500 lbs. • MUST be approved prior to pack/pickup from the local Personal Property Office • Spouse PBP&E MUST be separated from regular household goods and identified on the inventory as S-PRO. • Spouse PBP&E is weighed separately and NOT counted against authorized weight.

19. What can I ship? • You can ship: • All personal property associated with the home and personal effects belonging to you and your family on the effective date of your orders • Professional Books, Papers and Equipment (PBP&E aka pro gear) – see next slides for additional information • Spare POV parts • Motorcycles, mopeds, hang glider, golf cart, ATV or snowmobile (and/or the associated trailer) • Some locations do not allow these items, check the Personal Property Country Instruction Guide located within DPS. • Boat or personal watercraft (restrictions apply – consult your TO) • Utility trailer (no more than 12 feet long 8 feet wide and 29 inches high)

20. What canI NOT ship? • You can not ship: • Automobiles, trucks, vans and similar motor vehicles, airplanes, mobile homes, camper trailers, horse trailers & farming vehicles • Live animals • Household goods acquired AFTER the effective date of orders • Cordwood & building materials • Privately owned live ammunition • Hazardous articles (explosives, flammable/corrosive materials, poisons, propane gas tanks) If you’re unsure of an item, check with your TO

21. Alcoholic beverages • The JTR states that the shipment of alcoholic beverages as HHG must conform to 27 USC §122. Sec. 122. - Shipments into States for possession or sale in violation of State law. The shipment or transportation, in any manner or by any means whatsoever, of any spirituous, vinous, malted, fermented, or other intoxicating liquor of any kind from one State, Territory, or District of the U.S., or place noncontiguous to but subject to the jurisdiction thereof, into any other State, Territory, or District of the U.S., or place noncontiguous to but subject to the jurisdiction thereof, or from any foreign country into any State, Territory, or District of the U.S., or place noncontiguous to but subject to the jurisdiction thereof, which said spirituous, vinous, malted, fermented, or other intoxicating liquor is intended, by any person interested therein, to be received, possessed, sold, or in any manner used, either in the original package or otherwise, in violation of any law of such State, Territory, or District of the U.S., or place noncontiguous to but subject to the jurisdiction thereof, is prohibited. • The following website contain additional information on the importation of alcoholic beverage into the US: http://www.wineinstitute.org https://www.ttb.gov/importers/personal_importation.shtml http://www.ttb.gov/wine/state-ABC.shtml

22. Can I ship my car? • Members with CONUS orders may be authorized vehicle shipping if they are assigned to a ship that is changing homeport, have insufficient travel time to drive from the old to the new duty station (must be authorized by the gaining command) or have a medical condition that is certified in writing by their doctor. • Members with OCONUS orders may ship a vehicle although some countries have restrictions on vehicle types and should consult their TO. • Additional information about shipping your POV can be found at: https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_3.pdf

23. Can I ship my boat? • Boat shipment & storage expenses are partially reimbursed by the Government and the member bears financial responsibility for any out-of-pocket expenses not paid by the Government. • Member is responsible for: • Preparing the boat for shipment • Pay all accessorial service charges (crating & handling costs, removal of antennas, masts, fishing/trolling poles and outriggers) • Ensure boat is ready for the TSP on agreed upon pickup date. TSP can charge for any attempted pickup cost • The JTR authorizes shipment of boats up to a cost not to exceed the amount to move the same weight of HHG • Most boats move under a Boat One-Time-Only rate at commercial rates. These rates usually exceed the rate to move a like weight of HHG and excess cost is usually incurred. • Members are responsible for any excess cost.

24. Firearms • When shipping firearms within CONUS, you must know/comply with local and/or state laws. • For shipment to overseas locations, you must abide by the laws of the host country. • Basic rules for shipping firearms: • Firearm need to be inoperable by removing bolt, firing pin, trigger assembly and other arming parts • Remove all ammunition • Ensure firearm information is on inventories: make, model, serial number, unique characteristics and caliber/gauge • Member is responsible for compliance with local & state laws regarding registration & possession of firearms.

25. Member responsibilities • At Origin: • Key items are: • You or your designated agent must be available on pack/pickup days between 0800 and 1700. • Ensure residence/pickup location is tidy and free of pests/infestations. • Disconnect all electronics/appliances, defrost and clean fridge/freezers, etc. • Dispose of unnecessary items. • Take down flat screen TV (to include wall mounts), pictures, curtains, curtain rods and items that are secured to walls, etc. • Remove all personal property from attic or crawl space. • If you have more than one shipment, separate items (if UB, make sure those items are in a separate area from HHG so they are not accidentally packed). • Separate Pro Gear and ensure marked appropriately on the inventory (M-PRO / S-PRO). • Do not leave important paperwork (medical, legal documents, birth/marriage certificate, school records, etc) jewelry, medications, and other items unattended. Recommend putting in a locked room that packers can not enter or trunk of your car. • Ensure all cartons and loose items have inventory tags and appear on the inventory sheets. Carefully read the inventory prepared by the TSP to ensure all boxes and loose items are listed. • Drain all gasoline, oil and water from power equipment, i.e. lawn mowers prior to pickup. • For a complete detailed list, read the “It’s Your Move” booklet available online at: https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf.

26. Member responsibilities • At Destination: • Make sure you update your contact information in DPS so that your TSP can inform you status of your shipment. • If possible, be prepared to accept delivery of your property as soon as it arrive. This will eliminate additional handling and reduce the chance of loss or damage and unnecessary storage expenses. • You or your designated agent must be home between 0800 and 1700. • You are allowed a “one time placement of goods” by the TSP upon your request. • Check each item off the inventory list. Make sure you receive all of your property. • If you discover loss and/or damages at the time of the delivery, list by appropriate inventory number on the Joint Statement of Loss/Damage at Delivery.

27. TSP responsibilities • At Origin: • Conduct Pre-Move Survey no later than 10 before scheduled pickup. • Begin pack/pickup between 0800 and 1700. • Protect appliances against damage while in transit. • Use new, clean packing materials for linen, clothing & bedding. Use new or like-new packing materials for all other items. • Pack mirrors, pictures, and glass tabletops in specially designed cartons. • Wrap and protect all finished surfaces; use furniture pads. • Pack Pro Gear in separate boxes, mark as Pro Gear, weigh separately and list on inventory (M-PRO/S-PRO). • Put all nuts, bolts & screws in a bag and attach securely to item. • Prepare accurate legible inventory. • For a complete detailed list, read the “It’s Your Move” booklet available online at: https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf.

28. TSP responsibilities • At Destination: • Begin delivery between 0800 and 1700. • Perform a one-time placement. • Unpack/unwrap all cartons, boxes & crates. • Place each item or carton in the room indicated. • Assemble all furniture and equipment that was disassembled at origin. • Remove packing and blocking from appliances (TSP is NOT required to connect appliances) • Provide a written record of any loss/damages at delivery. You or your agent and the delivery TSP must sign this form and provide you with a copy. • If unpacking is waived at the time of delivery, the TSP is NOT required to return later to unpack or remove packing materials.

29. Storage • Storage-in-Transit (SIT - temporary storage) • SIT may be authorized at origin or destination or anyplace en route. • SIT is not to exceed 90 days unless the member requests, in writing, an additional period. • Extensions of SIT must be authorized/approved by the responsible Personal Property Office. • Maximum SIT limit = 180 days. • Non-Temporary Storage (NTS - long term storage) • Authorized if PCS travel is from or to OCONUS locations, a designated isolated CONUS location, or if it’s in the best interest of the Government.

30. DPS Claims • The TSP MUST mark your shipment as “delivery complete” status before you can start the process. • If it has been more than a week after delivery, contact your local Personal Property Office for assistance. • If property is lost or damaged, claim is filed directly with the TSP through your DPS move application. • For Full Replacement Value or like item: • Member has 75 days to initially notify the TSP that a claim will be done • Member has 9 months to complete the claims the process • At any time during the process all or part of the claim may be turned over to the Military Claims Office (MCO). • How to reach the MCO: https://move.mil/moving-guide/claims • TSP may offer quick claim settlement. • TSP is responsible for obtaining repair estimates. • Member and TSP negotiate settlement through DPS • TSP must pay, deny or offer to settle a final claim within 60 days of receipt of completed DPS claim.

31. Customer Satisfaction Survey (CSS) • What is the CSS? • Consists of 8 questions • Rates the Transportation Service Provider (TSP) • Why is it important? • Ensures only quality movers are assigned to ship household goods • How do I complete my CSS? • Link and phone number provided in DPS email after shipment has been completed For assistance: householdgoods@navy.mil/855-HHG-MOVE (444-6683) / https://www.navsup.navy.mil/household

32. Resources • NAVSUP Household Goods Webpage:www.navsup.navy.mil/household • DOD Household Goods Portal:http://www.move.mil • POV Locator:https://pcsmypov.com/ • Shipping a POV: http://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_3.pdf • Storing a POV:http://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_4.pdf • Personal Property Office Locator:http://www.move.mil/resources/locator-maps • Weight Scale Locator: http://www.move.mil/resources/locator-maps • Weight Estimator Form:http://www.move.mil/resources/weight-estimator • “It’s Your Move” booklet (Military):http://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf • “It’s Your Move” booklet (Civilian): https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_2.pdf

33. Thank You……. We hope you found this presentation informative and helpful. If you have any suggestions for future topics or if you have any questions regarding the material you have just viewed, please email us at householdgoods@navy.mil.