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Marketing. Oh, tell me more!!. Marketing. Set of processes for creating, communicating, and delivering value to customers for improving customer relationships….ok now in my terms The process of promoting, selling, and distributing a product or service . Target Market. Target Market.
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Marketing Oh, tell me more!!
Marketing • Set of processes for creating, communicating, and delivering value to customers for improving customer relationships….ok now in my terms • The process of promoting, selling, and distributing a product or service
Target Market • Marketing Strategy – selecting a target market and create, price, promote & distribute (place) products in the market • Target Market – Groups of customers who are or will be interested in your product
Market Segments (Targets) • Demographic • Age, income, # of children, religion, education • Geographic • Climate, region, population density • Behavioral/Psychographic • Attitude toward product, user status, usage rate • Interests, activities, values
Lets Look at Some Ads • Denver Water Company
Marketing Concept • Using the needs of customers as the primary focus during planning, production, pricing & distribution & promotion of a product.
Marketing Concept • Business needs 3 things to happen • Identify what will satisfy customer’s needs • Develop products that customers think are better products • Business must operate profitably
Marketing Concept • Two Steps • Identify target markets • Develop marketing mix • Product • Pricing • Placing (Distribution) • Promotion
Product • Things to consider about your product • Design • Technology • Usefulness • Convenience • Quality • Packaging • Branding • Accessories • Warranties • Relevance – Time frame – Product Life Cycle
Product Different methods can be used to improve/differentiate the product and increase sales or target sales more effectively to gain a competitive advantage like Specialized versions New/Limited editions Improvements Changed packaging Technology, etc.
Think of Examples of PLC • Video Games • Cars
Pricing • How should you price your product • High? • Low? • Where do you start?
Pricing Strategies • Skimming Pricing – Initially offers product at the highest price, lowering it eventually to increase demand again • Penetration Pricing – Charging a low price to gain market share & lose competition • Cost-based Pricing – Cost of product + a reasonable mark-up usually a percentage • Demand-based Pricing – Charging the price that people are willing to pay for the products
Pricing Strategies • Target costing – Working backwards, how much customers will pay and subtract from profit – this is how much to invest • Prestige pricing – Pricing high to project high quality • Odd-even (Psychological) pricing – Pricing a few cents under an even number • Economy pricing - This is a no frills low price. Marketing costs are kept to a minimum.
Price Important to Know the market Price elasticity Definition Know your competition’s prices
Price Elasticity • Ameasure to show the responsiveness, or elasticity, of the quantity demanded of a good or service to a change in its price. • Are these products’ prices elastic? • Toilet Paper • Gas • Picture Frame • $500 pizza
Placing/Distribution All activities involved in getting the right quantity to the right customer at the right time at a reasonable cost.
Distribution/Placing • Indirect vs Direct • Manufacturer • Wholesaler/Distributor • Internet • Catalog/Mail Order • Sales Team • Dealer • Retail • Multi-channel
Distribution/Placing • Determining the best ways for customers to locate, obtain, and use the products/services • Things to consider • Cost of shipping • Cost of distribution channel • Ease/best way to get the product to customer
Marketing Plan – 11/5/13 • How you will break down your target market based on the 3 segmentations? • Be specific • In depth strategy on how you will price your product • Explain why the strategy, factors behind pricing, future price changes • In depth distribution strategy • What channels you will use and why • Factors/problems that may arise in distribution
Promotion I've been told of some crazy schemes and I've come up with even crazier ways of promoting them.Max Markson - Media Man of Australia