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Artemis: An Event Operation Tool for Telecommunication Management Systems

José Marcos Silva Nogueira. Antonio Alfredo F. Loureiro. Daniel Fernandes Macedo. Leonardo Barbosa e Oliveira. Ana Paula Ribeiro da Silva. Fernando Augusto Teixeira. Artemis: An Event Operation Tool for Telecommunication Management Systems. Outline. Introduction SIS Artemis

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Artemis: An Event Operation Tool for Telecommunication Management Systems

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  1. José Marcos Silva Nogueira Antonio Alfredo F. Loureiro Daniel Fernandes Macedo Leonardo Barbosa e Oliveira Ana Paula Ribeiro da Silva Fernando Augusto Teixeira Artemis: An Event Operation Tool for Telecommunication Management Systems

  2. Outline • Introduction • SIS • Artemis • Requirements • Features • Architecture • Implementation aspects • System in operation • Artemis vs SISterm • Conclusion

  3. Introduction - Telecom Management • Complexity of systems • Large number and diversity of network elements and events • Heterogeneity of network elements • Networks and network elements managed by specific and distinct platforms • Variety of communications protocols

  4. Introduction – SIS • SIS – System for Integration of Supervision • Telemar management systems • Largest Brazilian Telecommunication Operator • Fully operational in the 16 states • The platform is in constant evolution • Modular and expansible — it allows integration with new modules

  5. Introduction - Motivation • To meet new demands • Evolution of the current operator interface system (SISTerm) • Performance improvement • Parallelism • Simultaneously, to perform queries acknowledgement, etc • Usability and ergonomy enhancements • Portability

  6. SIS – Operating Model

  7. SIS – Interaction with Network Elements

  8. SIS – Hierarchical Structure UCP SIS UCR UCR UCR UCS UCS UCS Supervised systems to be integrated QSIS QSSS Q3 UCA Agent Agent ER ER

  9. Modem Agent ELCOM DB Modem Modem CMIP-LIKE ELCOM/Batik Agent AXE Modem Modem Manager AXE/Ericsson Agent CEL Modem Modem CELULAR BS SIS – Operation Example Supervisor Station

  10. Artemis - Requirements • Integration with several management systems • SNMP based, SIS, others • Centralization and decentralization of the operation • Usability • User-friendly tool • Customization • Robustness, portability, modularity • High performance

  11. Artemis – Features (1/2) • Possibility to perform list combinations (stations, supervised entities, events, etc) • Artemis enables list filtering: severity, alarms, etc • Automatic update frequency of the lists • Statistics about events

  12. Artemis – Features (2/2) • Acknowledgement of alarms by operators • Event history • Remote terminals • Trouble tickets

  13. Artemis – Architecture (1/2)

  14. Artemis – Architecture (2/2) • Data Acquisition • Ability to connect directly to network devices • Data Management • Data processing • Statistics and reports generation • Visualization • Operator´s interface • Customization • Authentication • User identification

  15. Artemis – Implementation Aspects (1/2) • Java Language • Portability • Modularity • Design Patterns • Usability • Tool tips • Colors • Security • Authentication • Security customization

  16. Artemis – Implementation Aspects (2/2) • Auxiliary tools • Bugzilla • Concurrent Versions System (CVS) • Robustness and performance • Evaluation: Xload, Top, Gkrellm, MRTG, WMnet, etc • Software correctness and tests • Successive releases • Tests: both in the actual plant and in controlled environments

  17. Artemis – System in Operation (1/2)

  18. Artemis – System in Operation (2/2)

  19. Artemis vs Systerm (1/2) • O SISTerm is the tool of event operation used nowadays by SIS • Artemis is a potential substitute for SISTerm • Comparison: Artemis versus SISTerm

  20. MG Area Station List Equipment List Event List Number of elements 1597 17699 783 Tool SISTerm Artemis SISTerm Artemis SISTerm Artemis Response Time 1min 40s 6s 3min 48s 1min 20s 10s 8s Artemis vs Systerm (2/2)

  21. Conclusion • Development of a management tool for telecommunication networks – Artemis • Key role in large scale networks integrating a large number of heterogeneous systems • Better performance when compared with SISTerm • Usability, ergonomy, modularity and expandability

  22. Future Work • Integration with other existent system and protocols

  23. Questions {leob,sis} @dcc.ufmg.br http://www.sis.dcc.ufmg.br

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