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Decision-making and Information Systems

Decision-making and Information Systems. Overview. What managers do? Decision-making Many views of MIS Types of MIS. What managers do?. Regular meetings. Travel. Other meetings. Desk work. Phone calls. Managerial roles and IS support. Role. IS support. interpersonal.

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Decision-making and Information Systems

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  1. Decision-making and Information Systems

  2. Overview What managers do? Decision-making Many views of MIS Types of MIS

  3. What managers do? Regular meetings Travel Other meetings Desk work Phone calls

  4. Managerial roles and IS support Role IS support interpersonal e-mail, video/teleconferencing, computer-mediated meetings informational TPS,MIS,EIS,OIS decisional DSS,GDSS,EIS, AI/ES

  5. Decision-making Intelligence problem definition Design alternatives resolution Choice

  6. Decision and planning levels strategic STRATEGIC PLANNING tactical MANAGEMENT CONTROL OPERATIONAL CONTROL operational Transaction processing, operations

  7. strategic tactical operational NOW weeks 5-7 years Time horizon

  8. Decision problems and management activities

  9. Components' view Knowledge People Hardware Software Data Bases Procedures

  10. Users' view

  11. Federative view Data base management system P R O D U C T I O N M A N A G E M E N T M A R K E T I N G F I N A N C E P E R S O N N E L DATA BASE

  12. Functional areas Integrative view Decision levels Data base management system

  13. Types of Information Systems TPS transaction processing systems MIS management reporting EIS executive information systems DSS decision support systems GDSS group decision support systems AI/ES expert systems

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