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3Com Confidential. 2. AGENDA: WHY ARE WE HERE TODAY?. During this Session we will:Articulate the 3Com Product Value PropositionsVoiceWirelessData SwitchesGive you a Basic Overview of the new features, applications and hardware associated with these productsShare Existing Promotions and Rebates to assist you in recommending our productShow you how to become a 3Com Valued Partner.
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1. 3Com Solutions and Promotionsfor the True Value Added Reseller TechSelect Partner Event August 24th, 2006
2. 3Com Confidential 2
3. 3Com Confidential 3 THE NBX STORY: EVOLUTION OF A REVOLUTION 1998
4. 3Com Confidential 4 NBX STANDS THE TEST OF TIME
5. 3Com Confidential 5 WHY 3COM NBX TODAY . . . Ease of Installation
Browser-based Administration
Embedded Applications (AA / VM / Email Integration)
Open architecture for connecting 3Com & 3rd-party applications
Array of 3Com IP phones options available
Secure, Stable Platform (VxWorks OS)
Gigabit Ethernet to the desktop
End-to-end Single Source Secure Voice & Data Solutions
6. 3Com Confidential 6 3Com NBX Architecture3 Price/Performance Platform Choices Gateways
PSTN Gateways
IP Networking: Multisite & Teleworker
Worktop Family
Range of 3Com IP phones
Attendant Console & CAS
pcXset NBX softphone
Desktop Call Assistant (TAPI App)
Analog / FAX support
Platform Software
VxWorks Secure Real-time O/S
Robust PBX Call Control
Built-in Applications & Open APIs
Supports up to 1500 devices
Web Administration Services
V5000 offers redundancy
7. 3Com Confidential 7 IP TELEPHONY PORTFOLIO
8. 3Com Confidential 8 Primary Features Dialing the Calling Group extension causes all member phones to ring.
In a Linear Hunt Group, the first member always receives the incoming call unless unavailable. In a Circular Hunt Group the next member listed will get the next incoming call.
Configure up to 99 time of day and day of week AA greetings.
All extensions have a voice mailbox which is set-up on the phone. A Phantom mailbox is a mailbox without a physical device associated.
The NBX supports internal and external paging.
The NBX supports 4 simultaneous conference calls with 4 members each.
Automatically discover devices such as telephones, analog and digital line cards, analog terminal cards and adapters and the automated attendant.
Hybrid PBX supports key and PBX system mode.
Enable the VLAN check box to set audio traffic to priority 6.
NetSet is a browser based administration tool.
Offsite Notification t notifies users of all or urgent only voice messages.
Track all incoming and outgoing calls via CDR.
CTI = a logical link between your PC and your phone. Dialing the Calling Group extension causes all member phones to ring.
In a Linear Hunt Group, the first member always receives the incoming call unless unavailable. In a Circular Hunt Group the next member listed will get the next incoming call.
Configure up to 99 time of day and day of week AA greetings.
All extensions have a voice mailbox which is set-up on the phone. A Phantom mailbox is a mailbox without a physical device associated.
The NBX supports internal and external paging.
The NBX supports 4 simultaneous conference calls with 4 members each.
Automatically discover devices such as telephones, analog and digital line cards, analog terminal cards and adapters and the automated attendant.
Hybrid PBX supports key and PBX system mode.
Enable the VLAN check box to set audio traffic to priority 6.
NetSet is a browser based administration tool.
Offsite Notification t notifies users of all or urgent only voice messages.
Track all incoming and outgoing calls via CDR.
CTI = a logical link between your PC and your phone.
9. 3Com Confidential 9 NBX Login Screen The Login Screen is returned when the browser is pointed to the NCP IP address. The default IP address is 192.168.1.190 with a subnet mask of 255.255.255.0.To login as Administrator:
Username: administrator
Password: 0000
Note: Please note your administrator password. There is no way to easily retrieve it if you have lost it.
To login as User:
Username: extension number
Password: voice mail password
The user password is between 4 to 10 digits long. It is important therefore to teach your users to setup their voice mail password before attempting to logon to NetSet. Users set-up their password by pressing the MSG button on the phone and following the prompts.
The Administrator can reset the users password to their extension number.The Login Screen is returned when the browser is pointed to the NCP IP address. The default IP address is 192.168.1.190 with a subnet mask of 255.255.255.0.To login as Administrator:
Username: administrator
Password: 0000
Note: Please note your administrator password. There is no way to easily retrieve it if you have lost it.
To login as User:
Username: extension number
Password: voice mail password
The user password is between 4 to 10 digits long. It is important therefore to teach your users to setup their voice mail password before attempting to logon to NetSet. Users set-up their password by pressing the MSG button on the phone and following the prompts.
The Administrator can reset the users password to their extension number.
10. 3100 Series Phonesand 3rd Party Phone support
11. 3Com Confidential 11 3Com Phone Portfolio
12. Whats new in 6.0
13. 3Com Confidential 13 WHATS A SIP? ITS JUST A CALL CONTROL LANGUAGE
SIP is just a language, like English or Spanish
It is not a question of which language is better, it is the value of a common language that leads to better communication
Adds to the Value of NBX and its options for standards based call control
Access to 3rd party software and hardware
Access to new standards based applications like IM, conference and centralized voice mail
New ways of connecting wireless devices such as 802.11 phones
3Com 3108, RIM 7270 or dual mode phones
NBX offers a set of productivity tools for their organization and those tools will be standards based. Customers are buying more than SIP.
The next tool they buy will be able to communicate better - just like when multiple people can speak a common language
14. 3Com Confidential 14 WHERE DOES SIP FIT IN THE NBX STORY? SIP is just part of the 3Com NBX story, not a new story
In 1998 NBX was introduced to change the value equation for SME
Dramatically simplify telecom system installation and administration
Leverage one standards based network, Ethernet
Reduce the cost and enhance connectivity for telecommuters and multiple sites
Offer new, productivity enhancing, applications
Leverage industry standards for 3rd party connectivity
Dramatically reduce total cost of ownership
SIP is a proof point that NBX is still true to that heritage
Provides an elegant migration strategy for customers
Since 1998 the NBX platform has continued to provide more value to customers
15. 3Com Confidential 15 HOW DO YOU WIN WITH SIP? We offer a various levels of SIP support
SIP trunking
SIP endpoints Support
SIP applications
Our strength is in having a solution that is completely SIP ready
Support for a dual mode cell phone (WiFi and GSM/CDMA) from any cell phone vendor?
Support for a SIP application or product from a 3rd party?
Were ready for the future
Will others be ready to support your changing needs in 2 years when the world has changed?
16. 3Com Confidential 16 3108 Wireless phone
3Rd Party Sip phones, gateways & applications
508 Compliance
ACD routing enhancements
ACD desktop statistics application
BRI Card next gen hardware platform
Callback
Camp-on
CAS R6 feature enhancements
CAS multi-site capability
CDR format upgrade (XML)
Desktop Call Assistant R6 feature enhancements
17. 3Com Confidential 17 NBX R6.0 ROLLOUT Pricing
R6.0 Upgrade SRP: TBA in Book Open
NOT covered under GSO Contracts as its a major upgrade!
Key Dates
Upgrade Entitlement Announcement: April 14, 2006
New Disti purchases after this date should be R6 keycode enabled.
If NOT, please work with OM as we did to get R5 upgrade keycodes
Books Open: June 1, 2006
First Ship to Stock (FSS) - Post Software to Partner Access: August, 2006
Demo Unit Policy:
Dealer Demo Upgrades SRP: $50 cost, orderable 6/1/06
More Information at
http://pa.3com.com
18. New Hardware
19. 3Com Confidential 19 3108 WIRELESS PHONE A SIP only device for NBX & VCX
Flip phone form factor cell phone style user interface
Polished look and feel
Color display (1.8 inch CSTN)
802.11 b/g capable
WPA2 and WMM compliant for security and roaming
Considerations
Operates with SIP considerations on NBX
Stand-alone phonebook
2 hour talk time
WiFi phones consume battery power faster than cell phones
20. 3Com Confidential 20 V3001R REDUNDANT PLATFORM (3C10602A) New platform offering enhanced redundancy
V3001R replaces the V5000 in our lineup
Resilient 10/100 uplink ports
Redundant PSUs are hot-swappable (base unit ships with 2 PSUs standard)
Optional Redundant Raid 1 disk drives
512 MB RAM standard
Feature Set
Same call processing feature set as the V5000
NBX Voicemail offers 4 AA/VM ports standard, upgradeable to 72 ports
NBX SIP mode standard
250 devices standard, keycode upgrades to 1500 total
NO built-in phone licenses, must be purchased separately
NO built-in PSTN trunks or ATA ports like V3000
21. 3Com Confidential 21 SIP ENDPOINTS CUSTOMERS CHOICES
22. Authorization and Training
23. 3Com Confidential 23 NBX 6.0 TRAINING NBX Technical Training for Release 6
Updated version of NBX Advanced Technical Training
Requirement for NBX Authorization
Courses held in major cities world-wide
4-Day Course
NBX Technical Update Training for R6
New 2 Day Course for individuals holding current certification
For Certified Individuals that do not need 4 days of training!
NBX SIP Integration
New 3 Day Course for individuals holding current IP Telephony Certification
Starts where the NBX 2 day and 4 day courses end
Includes IP Messaging and IP Conferencing Training
24. 3Com Confidential 24 NBX Promos 3Com V3000 Digital Bundle Promotion
Promotion ID: 004476
June 5, 2006 September 1, 2006
Starting June 5, 2006 through September 1, 2006, 3ComŽ NBXŽ authorized resellers receive a $1,000 instant
rebate when purchasing the 3Com V3000 Digital Bundle on one invoice. The bundle consists of one (1) NBX
V3000, one (1) SuperStackŽ 3 NBX Gateway Chassis, and one (1) NBX T1 or one (1) NBX E1 card. Resellers
must purchase a minimum of 1 unit of SKU 3C10600A, 1 unit of SKU 3C10200B, and 1 unit of SKU 3C10116D
or 1 unit of SKU 3C10165D to qualify for rebate. All items must be on one invoice. Invoice must be submitted
with claim form to be valid.
All sales-out for products (e.g. 1 unit of 3C10600A, 1 unit of 3C10200 and 1 unit of either 3C10116D or
3C10165D) in the same Bundle must be reported in the claim form. The unit rebate should be total rebate
divided by total quantities (USD1000 / 3 units = USD333.33 per unit).
BUNDLE
QTY 3COM SKU PRODUCT DESCRIPTION REBATE
1 3C10600A NBX V3000 IP Telephony Solution $277
1 3C10200B SuperStack 3 NBX Gateway Chassis $208
1 - choice 3C10116D NBX T1 Card or
3C10165D NBX E1Card $515
25. 3Com Confidential 25 NBX Promos (cont.) 3Com 3103 Manager Phone Rebate
Promotion ID: 004477
June 5, 2006 September 1, 2006
Starting June 5, 2006 through September 1, 2006, we are offering a $35 instant rebate on our 3Com 3103Manager Phone (3C10403A) via 3Coms Authorized Voice Solution Distributors. This $35 instant rebate on the 3103 Manager Phone effectively reduces the list price from $365 to $330. Why not up sell NBX or VCX customers from our 3102 Business Phone, it is only an additional $75! The $35 instant rebate is provided front-end to the reseller by any of our 3Com Authorized Voice Solution Distributors. Product must ship by September 1, 2006. No back orders will be honored.
26. 3Com Wireless Mobility Solutions
27. 3Com Confidential 27 Selectable Approaches for Different Requirements From smaller networks with limited budgets to large scale enterprises
3Com has an approach for each deployment need
Offering a variety of security options, including:
Multiple options for Authentication & Encryption, including both local or centralized server authentication
AES encryption - available today
But which WLAN architecture is right for you?
And do you need a WLAN switch?
28. 3Com Confidential 28 Wireless SwitchContext
29. 3Com Confidential 29 Differences Between Most Access Points
30. 3Com Confidential 30 3Com Wireless Mobility Portfolio
31. 3Com Confidential 31 Mobility System Software Features Management
Telnet Server/Client, Web Access using HTTPS
SSL, XML interface to WXM
SSH v2,SNMP v1, v2, v3
Redundancy
Load Share Redundant Links
Spanning tree and per vlan spanning tree
N:1 redundant Switch Capabilities
Configures and Controls FAT APs
3Com AP2750, 3750, 8250 & 8750
Controls third party APs
Cisco Aironet 350,1100 and 1200 Access Points
Proxim Orinoco 4000 and 2000 Access Points
D-Link Model DWL-2100AP
32. 3Com Confidential 32 Mobility System Software Features Authentication
Built in Radius Server
PEAP
Web Authentication
Load Share across multiple swiches
External
TLS
TTLS
Radius Accounting
Security
WEP 64/128 (40/104)
WPA (TKIP)
WPA2 (AES) VOIP Support
WMM (WiFi Multimedia)
Spectralink Voice Priority
Per User and/or per priority queuing
Ease of Implementation
Auto tuning
Auto Channel
Secure Environment
Rogue Detection
IDS (intrusion Detection)
RF Countermeasures
Encryption: AES, WPA2, WEP,TKIP etc
Multicast Support
IGMP Snooping
33. 3Com Confidential 33 Wireless Switch Manager Overview Floor plan integration
Coverage and capacity planning
Wireless planning tool
Offline and online configuration
One of the most compelling features about this software is the planning tools it gives the IT manager of even a reseller if you want to sell site survey services.
The software allows you to import a CAD drawing of a floor plan, allows the IT manager to enter information like number of users, and attenuation factors that arent noted in the drawing, then, it creates a customized deployment plan that shows the IT manager where to place access points. After that, it even creates a work order, so you know what equipment to purchase.
Once your Access Points are deployed the switch manager software will manage the airspace and will automatically assign channels and adjust power levels to limit interference and provide superior coverage throughout the building.One of the most compelling features about this software is the planning tools it gives the IT manager of even a reseller if you want to sell site survey services.
The software allows you to import a CAD drawing of a floor plan, allows the IT manager to enter information like number of users, and attenuation factors that arent noted in the drawing, then, it creates a customized deployment plan that shows the IT manager where to place access points. After that, it even creates a work order, so you know what equipment to purchase.
Once your Access Points are deployed the switch manager software will manage the airspace and will automatically assign channels and adjust power levels to limit interference and provide superior coverage throughout the building.
34. 3Com Confidential 34 Why 3Com Wireless? 3Com Wireless Mobility Systems offer the best site management and RF planning tools in the industry
Our RF Management and Site planning is more powerful than Aruba and Cisco offering
Cisco has inferior wireless IDS
WXR100 is our new, remote office wireless switch that offers plug-n-play deployment
3Com provides enterprises secure, converged end-to-end solutions which include wireless/APs, switches, voice, routers, etc.
3Com offers a channel-friendly bundled wireless switch solution that is easier to order and deploy
Aruba and Cisco require many different SKUs, bundles which causes customer and reseller confusion
35. 3Com Confidential 35 Where Can You Learn More? http://www.3com.com/wireless
3Com Wireless Switch Manager Demo/Tutorial
Flash Demo that include site planning, configuring APs, managing group profiles and troubleshooting
Download 3Com Wireless Switch Manager
Full featured 30-day software licence
Import CAD drawings and plan your network
Download White Papers
Assuring Enterprise Security and Identity Awareness for Wireless LANs
Wireless Switching System Level Deployment
Wireless LANs The Next Generation Business Case ROI
Mitigating Risks in a Wireless LAN Deployment
And more
36. 3Com Confidential 36 PRODUCT OVERVIEW 3Com Wireless 7760 11a/b/g PoE Access Point 11a/b/g PoE Access Point for the SMB market
Delivers enterprise class features for SMB wireless networks
PoE found in many new small business switches (both 3Com and competition)
High-Level Features
PoE, 802.3af compliant
User configurable single radio can support either 11a or 11b/g
Multiple SSID and VLAN support
WDS Bridging
WPA2 / WMM Certified
Sleek, wall or ceiling mountable form factor
37. 3Com Confidential 37 TARGET CUSTOMER The key target market is Small and Medium Business
In need of secure high speed wireless access
Looking for the flexibility to support either 11a or 11b/g with a single device
Searching for a cost-effective PoE AP with enterprise-class features
While the 7760 is target at SMB, the rich feature set makes it suitable for enterprises of any size
38. 3Com Confidential 38 ORDERING AND WARRANTY INFORMATION 3 year Warranty with Advance Hardware Replacement
Package contents:
7760 PoE AP
PoE power injector
Printed Quick Start Guide (translated into 7 languages)
CD with WIDMan Discovery Application and User Guide
39. 3Com Confidential 39 Product Overview 3Com Wireless 8760 Dual Radio 11a/b/g PoE Access Point Dual Radio 11a/b/g PoE Access Point for Businesses of any size
Delivers enterprise class features for SMB wireless networks
PoE found in many switches today (both 3Com and competition)
High-Level Features
PoE, 802.3af compliant
Dual radios support 802.11b/g and 802.11a simultaneously
Multiple SSID and VLAN support
WDS Bridging
WPA2 Certified
Wall or ceiling mountable form factor
40. 3Com Confidential 40 TARGET CUSTOMER The target market is businesses of all sizes which are:
In need of secure high speed wireless access
Looking for the flexibility to support both 11a and 11b/g with a single device
Searching for a cost-effective PoE AP with enterprise-class features
The AP 8760 is targeted at enterprises of any size because of its rich feature set and low cost creating a outstanding value for deploying a wireless network
41. 3Com Confidential 41 ORDERING AND WARRANTY INFORMATION 3 year Warranty with Advance Hardware Replacement
Package contents:
8760 PoE AP
PoE power injector
Printed Quick Start Guide (translated into 7 languages)
CD with WIDMan Discovery Application and User Guide
42. 3Com Confidential 42 54Mbps 11g Building-to-Building Bridges Indoor and Outdoor versions
Provides good pull-through for other 3Com products
Span distances of up to 10 miles/16Km
Reliable way to extend the network to multiple buildings
Point to point
Point to multipoint
Cost effective:
$3K cost (outdoor version) vs. several thousands in cable trenching
One time $3K cost (outdoor version) vs. monthly T1 or E1 line ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
43. 3Com Confidential 43 Why WLAN Bridging Concerns with T1/E1
Cost Monthly expense of US$500 - US$1000+
Speed - 1.5Mbps throughput (or less if fractional)
Security Data sent across public telephone network
Concerns with Fiber
Cost
Additional infrastructure to support fiber
Cost of fiber cable
Trenching
Expertise - Specialized tools for connectors, training for working with fiber
Time & Paperwork - Right of way / zoning issues ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
44. 3Com Confidential 44 WLAN BRIDGING ENABLES LARGER ENTERPRISE SALES Wireless bridging is an enabling solution for larger 3Com VoIP and data solution opportunities
XYZ County School District
26 Bridges for 13 links
In support of $2.5M VoIP, Router and Switch opportunity
Syracuse NY Car Dealership
4 Bridges Link remote office to dealership HQ
In support of NBX and Switch opportunity
Atlanta, GA Enterprise Customer 5 Bridges
In support of VCX opportunity - $100k+
Other installs in AK, CA, TX, UK etc.. are all in support of significantly larger 3Com VoIP and Data infrastructure solutions
45. 3Com Confidential 45 Complete Breadth of Wireless SolutionsSOHO, SMB to Enterprise
46. 3Com Confidential 46 Promos 3Com Wireless Switch Bundle Promotion
Promotion ID: 004503
June 5, 2006 September 1, 2006
Starting June 5, 2006 through September 1, 2006, 3Com resellers receive a $400 instant rebate when purchasing the 3Com Wireless Switch Bundle Promotion. The bundle consists of one (1) 3Com WXR100 Remote Office Wireless LAN Switch and two (2) 3Com Wireless LAN Managed Access Point 3750. Resellers must purchase a minimum of 1 unit of SKU 3CRWXR10095A and 2 units of SKU 3CRWX375075A to qualify for rebate.
BUNDLEQTY 3COM SKU PRODUCT DESCRIPTION REBATE
1 3CRWXR10095A 3Com WXR100 Remote Office Wireless LAN Switch see below
2 3CRWX375075A 3Com Wireless LAN Managed Access Point 3750 see below
Total Instant Rebate $400
Invoices must show single bundle purchase or multiple bundle purchases of one (1) WXR100 and two (2)
AP3750s together on the same invoice.
For full details on any of these promotions, visit http://www.3com.com/partners/promotions 5
47. 3Com Confidential 47 Promos 3Com Wireless Bridge Rebate
Promotion ID: 004505
June 5, 2006 September 1, 2006
Between June 5, 2006 and September 1, 2006, sell the eligible 3Com wireless bridge products and qualify for arebate. The 3Com 802.11g 54Mbps Wireless LAN Indoor Building-to-Building Bridge and 3Com 802.11g 54Mbps Wireless LAN Outdoor Building-to-Building Bridge create secure wireless connections at one tenth ofthe cost of fiber cabling installations, or completely eliminate T1 lines charges which can total more than US$600 per month.
3COM SKU PRODUCT DESCRIPTION REBATE
3CRWEASYG73-US 3Com 802.11g 54Mbps Wireless LAN Outdoor Building-to-Building Bridge $150
3CRWE920G73-US 3Com 802.11g 54Mbps Wireless LAN Indoor Building-to-Building Bridge * $150
48. 3Com Confidential 48 SWITCH 4500 PRODUCT OVERVIEW
49. 3Com Confidential 49 SWITCH 4500 PRODUCT OVERVIEW
50. 3Com Confidential 50 FIXED, MANAGED SWITCHES: PREMIUM vs VALUE Customers Most Likely to Choose Premium Products
Answers to the following questions will generally be YES for customers who are most likely to choose Premium switching products
Answers to the following questions will generally be NO for customers who are most likely to choose Value switching products
Qualifying Questions:
Are Network and IT Systems Considered Mission-Critical to the Business?
Do Outages/Downtime (Even Brief) Mean Significant Loss in Productivity, Revenue?
Is Security Paramount to Protecting Intellectual Capital, and/or to Mitigating Risk or Liability?
Is Technology Viewed as a Strategic Asset to Increase Productivity / Efficiency?
Does the Customer Have Significant Budget and Resources Dedicated to IT?
Is the Customer More Concerned About TCO / ROI than Initial Purchase Price?
Customers Most Likely to Choose Premium Products
Answers to the following questions will generally be YES for customers who are most likely to choose Premium switching products
Answers to the following questions will generally be NO for customers who are most likely to choose Value switching products
Qualifying Questions:
Are Network and IT Systems Considered Mission-Critical to the Business?
Do Outages/Downtime (Even Brief) Mean Significant Loss in Productivity, Revenue?
Is Security Paramount to Protecting Intellectual Capital, and/or to Mitigating Risk or Liability?
Is Technology Viewed as a Strategic Asset to Increase Productivity / Efficiency?
Does the Customer Have Significant Budget and Resources Dedicated to IT?
Is the Customer More Concerned About TCO / ROI than Initial Purchase Price?
51. 3Com Confidential 51 Switch 4500
52. Become 3Com Partner
53. 3Com Confidential 53 3Com Partner Communication Vehicles Partner Access
pa.3com.com
Simple on-line enrollment for Resellers into Focus Program
Area covering all Product Groups:
Weekly updates
Focus Partner Newsletter
Bi-monthly, with content tailored to your interests as defined in your Partner Focus Profile
3Com Dashboard
54. 3Com Confidential 54 Additional Resources in Sales Toolkit Collateral: Brochures, Data Sheets, Sales Briefs, etc.
Product Administration and User Manuals
Reseller and End User Sales Presentations
Training Presentations and courses
Product Pricing Information
Marketing Campaign Information
White papers
Current and Archived Voice Technical Bulletins
Customer Profiles
Software Downloads, and much more........
55. THANK YOU