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hemsley fraser

hemsley fraser. your local Lean, Six Sigma & management training provider with a global reputation. a snapshot – our service offering. Managed Learning Services. Measurement & Communication Strategies. Full Service Partner. Design & Delivery of Learning Solutions.

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hemsley fraser

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  1. hemsley fraser your local Lean, Six Sigma & management training provider with a global reputation

  2. a snapshot – our service offering Managed Learning Services Measurement & Communication Strategies Full Service Partner Design & Delivery of Learning Solutions Over 4000 Multi –media Learning Modules People Strategy Consulting

  3. major clients • Accenture/Unilever • AkzoNobel • AstraZeneca • Airbus • AXA • Barclays • Booz Allen • BP • EDF Energy • Ford • GlaxoSmithKline • NASA • Rolls-Royce • Schlumberger • Shell • Standard Life • Siemens Supporting over 60% of the global Fortune 500

  4. our training course portfolio Sales & service Personal impact & effectiveness Management & leadership dev. • Successful selling skills • Account management • Leading teams • Customer engagement management • Professional effectiveness • Communication skills • Presentation skills • Negotiation • Team working • People management • Leadership development • Strategy & change • Team development • Qualifications Lean and Six Sigma PA, secretary, admin & support Project management • Introduction to Lean • Intro to design for Six Sigma • Lean Leadership • The Lean Practitioner • Success skills • Supporting managers & teams • Minute taking • Development programmes • Conferences • Key project management skills • Project support • Programme management • Risk management • Qualifications Purchasing & supply chain Finance & credit Marketing • Purchasing • Procurement process • Supply chain • Contract management • Financial awareness • Budgeting • Financial analysis • Credit control • International trade • Essential skills • Strategic marketing • Marketing communications • Digital marketing • Public relations

  5. What is your experience of working within contracts that have performance measured by KPI ? Safety Quality Reportable and 1st Time Accident Rate Concession Reduction 2001-2005 120 40 100 35 80 80 30 14.0 25 12.8 Conc/MSN 60 60 50% Improvement 51% Improvement 20 7.7 98.3 8000 3.3 15 40 40 7545 10 6905 7000 49.4 20 45.3 5 0 6000 People 2003 2002 2004 2005 5000 1993 1994 1995 1996 1997 1998 1999 2000 2001 Cumulative Lean Training – Airbus UK 4185 No of attendees No of attendees 2001 2002 2003 2004 2005 Year 4000 3000 1st Time Accident Rate Manufacturing Design Reportable Accident Rate 2000 1501 1000 323 Investment in People 0 Cost Delivery 2001 2002 2003 2004 2005 Performance against Budget Delivery Schedule Adherence 100.0% 20 20 15 15 80.0% 10 10 60.0% Under Control 100% Schedule Adherence Mill 5 5 40.0% 0 0 20.0% 2000 2001 2002 2003 2004 2005 - - 5 5 0.0% - - 10 10 1999 2001 2002 2003 2004 2005 Year % DSA Performance against Budget Situation • Success of new lean manufacturing initiative required front line leaders to take more responsibility and accountability for results AND for engaging employees • Delegates from multiple sites and disciplines – varied training history • Strong internal training team focused on technical training • Need for wide ranging training initiatives Solution • Multi component learning for front line managers, including simulation and experiential activity • Development of internal facilitators • Extremely close link to critical business measures

  6. professional standards & sources of authority Point of View… Five Principles Leadership – 5 things Leading into the unknown Leadership in a hurry Leadership & Continuous Improvement Performance Management: Is there another way? Engagement by Design Knowledge Transfer Making Global Programmes Feel Local: 10 Guidelines Engaging senior leaders Measurement A selection of our partners and accreditations

  7. next steps T +44 (0)845 071 2806 W www.hemsleyfraser.co.uk E enquiries@hemsleyfraser.co.uk

  8. heritage and pedigree Heritage Established 1991 Part of the Demos Group, a Paris-based, publicly traded, training and development organisation, in operation since 1972 About us Dual Headquarters: London & Washington, DC Global footprint in 16 countries 800 full time staff, >5,000 associates worldwide 35,000 clients worldwide Top-20 firm for Leadership Development & for Outsourcing, www.trainingindustry.com Firstin-company training win delivered to a division of Unilever, eventually expanding to a 3 year engagement Founded by Iain Fraser Lovett Hemsley Fraser is established as an open course provider of secretarial training Business model shift as in-company revenue passes open revenue for the first time First managed service contract sold To MBDA, representing the first full service MS contract First major solutions sold to the Bank of England, which included a managed services provision RBS spend £1m in one year becoming the 1st client of this size. The business model shift to solutions is cemented in the wake of 9/11 Acquired by Demos and the start of an expanded global reach business proposition Business expansion takes off with a string of key strategic wins (Unilever, R-R, Airbus) and formalised entry into US market

  9. learning is changing • Now in it’s 7th year, our on-site team provides a fully-outsourced, holistic learning solution, for 29,200 employees across Europe, managing 90% of their £15m external training spend • European supply chain rationalised from 800 training suppliers to 400 providers, while consistently maintaining a high quality of delivery • Responsible for the entire European learning portfolio of courses & managing the end-to-end scheduling process • 25% saving on external training costs in the first year, with an average year on year savings of an additional 15% • Over £7m in client savings generated under contract Driving down the cost of European training for Rolls-Royce

  10. learning is changing • Now in its 11th year, this long-term managed services partnership delivered 31% saving on the cost of training suppliers in the first 18 months • 900 external training suppliers rationalised to 80 • Training volume increasing annually, with year-on-year savings of over £500,000 • A partnership that enables MBDA to focus on its core business with assurance that L&D investments are meeting strategic priorities and investment is returning value Delivering long-term, year-on-year savings for MBDA

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