W iki Culture & Collaboration

1. Wiki Culture & Collaboration Presented by: Faria Sami QuratulainShattari Munim Ahmed ZaidNizami

2. WIKI • A Web site that allows users to add and update content on the site using their own Web browser. • The term "wiki" comes from the Hawaiian phrase, "wiki wiki," which means "super fast”. • Thousands of users adding content to a Web site on a regular basis, the site could grow "super fast”.

3. 3 components of a wiki: • Editing wiki pages • Navigation • Linking and creating pages http://www.techterms.com/definition/wiki

4. Video • Wikis in Plain English

5. How WIKI works??

6. Social Computing and WIKI

7. Social Computing and WIKI

8. Collaboration Collaboration is a recursiveprocess where two or more people or organizations work together in an intersection of common goals that is creative in natureby sharing knowledge, learning and building consensus. http://en.wikipedia.org/wiki/Collaboration

10. Characteristics of wikis • Anarchistic: No user has more rights then any other user. • Collaborative: Its strength is in its ability to facilitate users to cooperate without a division of labor has been made in advance. It supports communication between users in relation to a certain topic.

11. Connected: Wiki pages are interlinked in a network structure. • Organic: A wiki expands itself in an organic way because of the lack of control and delegated division of labor

12. Self-healing: Wikis with a large community, have a high potential of self-healing • Based on trust: Wiki communities lean heavily on the trust between its users. http://www.telgen.net/Mediawiki/index.php/Wiki_characteristics

13. Culture??

14. Wiki culture • Culture is a word for people's "way of life", meaning the way they do things. • A group of people has a separate culture when that group sets itself apart from others through its actions. • So People who use wiki are part of the WIKI Culture. http://simple.wikipedia.org/wiki/Culture

15. Steps to establish a WIKI culture • Vision • Scope • Guidelines • Rules

16. Steps to establish a WIKI culture 1. Vision: Broad statements about the overall idea behind the wiki • All members of the organization are free to contribute to the wiki • Unless specifically restricted, all information in the wiki shall be open for everyone in the organization to read, edit or delete. • Communication within the wiki shall be done with honesty, respect and courteousness

17. 2. Scope: Define boundaries of wiki usage • The wiki shall be used for all communication between staff unless a specific application exists that is mandated for use.

18. 3. Guidelines : practical steps helping people to use wiki. • Use good wiki style • Use Wiki editing tips • Use Wiki etiquette

19. 4. Rules : rules are necessary for any culture care must be taken not to restrict the culture by overstating rules. • All normal rules governing electronic communications also apply on the wiki http://www.customware.net/repository/display/wwyw/Chapter+07+-+Wiki+Culture

20. Video • World of WIKIS

21. Techniques to Introduce a wiki • Management • Manage the adoption of the wiki as a project • Training program • Good support network needs to be left in place • Social connections • Best way to communicate this to new users is to start some social pages http://www.customware.net/repository/display/wwyw/Chapter+09+-+Spreading+the+wiki+way

22. Content • Good quality content is the primary attraction to a wiki • Making some content only available on the wiki will make users use the wiki at least for that content • Encouragement • Incentives • SAP use a points system • Wiki points system • Statistics can also be used for measuring user input for incentives

23. WIKI Communities • User Communities: Many wiki communities are private, particularly within enterprises. They are often used as internal documentation for in-house systems and applications. • Research Communities: Wikis are an active topic of research. Two well-known wiki conferences are • The International Symposium on Wikis (WikiSym), a conference dedicated to wiki research and practice in general • Wikimania, a conference dedicated to research and practice of Wikimedia Foundation projects like Wikipedia.

24. Changing behaviors to adopt WIKI • If you have something to write, write it in the wiki • If you need to send an email, send a link to a wiki page. • Check the recent changes daily • Advance behaviors : Refactoring Indexing Search first Take in the context http://www.customware.net/repository/display/wwyw/Chapter+08+-+Wiki+Behaviours

25. What are the advantages of WIKI?

26. Advantages of WIKI • Anyone can edit • Easy to use and learn • Wikis are instantaneous • People located in different parts of the world can work on the same document • Wiki software keeps track of every edit made and it's a simple process to revert back to a previous version of an article • There are a wide range of open source software wiki's to choose from so licensing costs shouldn't be a barrier to installing an institutional wiki

27. What are the Disadvantages of WIKI?

28. Disadvantages of WIKI • Anyone can edit so this may be too open for some applications, for example confidential documentation. However it is possible to regulate user access. • Open to SPAM if not managed properly. • Requires Internet connectivity to collaborate • The flexibility of a wiki's structure can mean that information becomes disorganized. As a wiki grows, the community plans and administers the structure collaboratively. • The usual guidelines for healthy computer use apply http://wikieducator.org/Wikieducator_tutorial/What_is_a_wiki/Advantages_and_disadvantages

29. Thank You!