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Putting Data into Practice Panel Discussion

Putting Data into Practice Panel Discussion. Michigan Local Government Benchmarking Consortium Annual Conference December 8, 2011. Putting Data into Practice. Panelists: Christian Wuerth , Assistant to the City Manager, City of Birmingham

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Putting Data into Practice Panel Discussion

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  1. Putting Data into PracticePanel Discussion Michigan Local Government Benchmarking Consortium Annual Conference December 8, 2011

  2. Putting Data into Practice • Panelists: • Christian Wuerth, Assistant to the City Manager, City of Birmingham • Jon R. Austin, City Manager, Madison Heights • Jerry Richards, Township Manager, Meridian Township • John Schaut, Income Tax Administrator, City of Grand Rapids • Moderator: • Dave Boerger, Director of Fiscal Consulting Services, SEMCOG

  3. Christian WuerthAssistant to the City ManagerBirmingham Using Data to Improve Performance • Simple is good: Focus on 2-3 performance measures each year. • Highlight successes, not just areas in need of improvement. • Data itself doesn't give you answers, it only helps you ask the right questions to the right people.

  4. Using Data to Improve Communication and Decision Making I. EVIP Requirement A. Communicate to the Public B. Simplify the Message C. Reduce Duplication II. Decision Making through Budget Development A. Prioritizing Programs B. Translate Data C. GFOA Budget Criteria III. Support Labor Negotiations A. Identify Problems B. Research the Cause C. Develop Labor Proposals & Strategy Jon AustinCity Manager – Madison Heights

  5. Using Data to Determine Staffing Levels • Pressure to reduce staffing to cut costs and balance the budget • Experience with benchmarking pointed to the use of data • Using outside consultant was not affordable, nor politically acceptable • Police and Fire administrators did in-house analyses • Challenges • Paper files • Inconsistent reporting • Defining the data elements • Changing circumstances • Comparing to other communities • Staff buy in • Volume of information • Benefits • More in-depth understanding of the operations • Provided clear direction for budget recommendations • Gained union buy in for proposed changes • Made changes to the operation for better reporting in the future Jerry RichardsManager – Meridian Township

  6. John SchautIncome Tax AdministratorGrand Rapids • Collaboration – Income tax collection process • Grand Rapids, Flint & Lansing • State EVIP grant provided to fund the up-front costs • Goal: Automated processing of returns • Leveraging private sector technologies – JPM Chase • Allows more focus on compliance • Use of performance measures & benchmarks • Best practices

  7. Christian Wuerth - 151 Martin St., Birmingham, MI 48009 cwuerth@bhamgov.org 248.530.1807 Jon Austin – 300 West Thirteen Mile Road, Madison Heights, MI 48071 jonaustin@madison-heights.org 248-583-0829 Jerry Richards – 5151 Marsh Rd, Okemos MI 48864-1198 richards@meridian.mi.us517-853-4000 John Schaut – 300 Monroe Ave. NW, STE 380, Grand Rapids, MI 49503 jschaut@grcity.us 616-456-3415 Dave Boerger – 535 Griswold, Ste 300, Detroit, MI 48226 boerger@semcog.org 248-875-7120 Contact Information

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