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PPA 573 – Emergency Management and Homeland Security. Lecture 5b – Case Study: Government Response to the World Trade Center. September 11, 2001. American Airlines Flight 11(8:46 a.m., One World Trade Center) and United Airlines Flight 175 (9:03 a.m., Two World Trade Center).
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PPA 573 – Emergency Management and Homeland Security Lecture 5b – Case Study: Government Response to the World Trade Center
September 11, 2001 • American Airlines Flight 11(8:46 a.m., One World Trade Center) and United Airlines Flight 175 (9:03 a.m., Two World Trade Center). • Mayor Rudolph Giuliani. • Richard Sheirer, Director, New York City Office of Emergency Services. • Activated Emergency Operations Center, 7 World Trade Center. • Closed all roads below Canal Street and all tunnels and bridges.
September 11, 2001 • Destruction of Emergency Operations Center by second crash. • Sheirer closes New York Harbor and ask Pentagon to close New York air space. • Police Commissioner Bernard Kerik spearheaded movement of personnel to “hot zone”. • Sporadic communication, but established Condition Omega. • Command post at 75 Barclay Street.
September 11, 2001 • NYPD Emergency Service Units and FDNY arrived four minutes after first plane crash. • Began task of evacuating 25,000 people. • 500 firefighters and 200 Port Authority Police. • FDNY Commissioner Thomas Von Essen. • Collapse of South Tower damaged 75 Barclay Street. • Response team moved to library of Police Academy. • Operated there for 48 hours.
September 11, 2001 • Transportation Commissioner Iris Weinshall. • Isolated in Washington Heights, but set up a system of ferries and express and franchise buses. • Watercraft of all types escorted 500,000 people out of Manhattan. • PATH deputy director Victoria Cross Kelly (on the concourse of World Trade Center station).
September 11, 2001 • City Council member and mayoral candidate Peter Vallone. • Food and water, 59th Street Bridge. • By noon, securing New York City was a local, state, and federal job. • Significant help from Governor George Pataki. • Mayor Giuliani served as primary spokesperson.
Government Response after 9/11 • FEMA. • National Guard. • NYPD. • Pier 92 command center. • FEMA – Door-to-door alerts on aid. • Ground Zero task force. Congressman Jerrold Nadler. 25,000 residents of lower Manhattan. • Hilary Clinton and Chuck Schumer $20 billion aid package.
Analysis • Skill and intensity of government’s response to the emergency. • Planning for emergencies was clearly present and helped mitigate the tasks. • Daily, high-level coordination meeting proved beneficial. • Emergency workers should possess most modern communications equipment.
Analysis • Firefighter should reexamine their own standard operating procedures. • Decentralization of administration worked in the city’s favor. • City demonstrated depth of leadership. • Wartime mobilization temporarily eliminated political differences.
Lessons Learned • Emergency response planning is essential. • Emergency response institutions, procedures, and resources must be retained, even when threats seem distant.
Lessons Learned • Communications systems must be made more redundant. • Emergency response procedures must assume communications breakdowns and allow for decentralized decision-making. • There is no substitute for inspiring leadership during a crisis.