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Looking Out/Looking In Eleventh Edition

Looking Out/Looking In Eleventh Edition. Chapter Six: Nonverbal Communication: Messages Beyond Words. Ronald B. Adler, Russell F. Proctor II, and Neil Towne. Nonverbal Communication Messages Beyond Words. Types of Communication Communication. Types of Communication Communication.

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Looking Out/Looking In Eleventh Edition

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  1. Looking Out/Looking InEleventh Edition Chapter Six: Nonverbal Communication: Messages Beyond Words Ronald B. Adler, Russell F. Proctor II, and Neil Towne

  2. Nonverbal CommunicationMessages Beyond Words

  3. Types of Communication Communication

  4. Types of Communication Communication

  5. Types of Communication Communication

  6. Types of Communication Communication

  7. Nonverbal CommunicationImportance • Nonverbal Coding and Decoding Predictors of Popularity, Attractiveness, Well-Being • Nonverbal Sensitivity Part of “Emotional Intelligence”

  8. Nonverbal CommunicationCharacteristics • Impossible Not To Communicate • All Behavior has Communicative Value • Deliberate • Unintentional

  9. Nonverbal Communication is Culture-Bound Nonverbal Communication Characteristics

  10. Nonverbal CommunicationCharacteristics Male and Female Nonverbal Communication Differs in Some Ways • Appearance • Behavior

  11. Nonverbal CommunicationCharacteristics Nonverbal Communication is Primarily Relational • Identity Management • Definition of Relationships We Want with Others • Conveyance of Emotion

  12. Nonverbal CommunicationCharacteristics

  13. Nonverbal CommunicationCharacteristics • Repeating • Substituting • Accenting • Regulating Nonverbal Communication Serves Many Functions • Complementing • Contradicting • Deceiving

  14. Nonverbal CommunicationCharacteristics - Deception

  15. Question: According to research, which of the following tend to occur more often when someone is being deceitful? a. speech errors b. lower voice frequency c. consistent behaviors d. all of the above

  16. Nonverbal CommunicationCharacteristics • Nonverbal Communication is Ambiguous • NVLD Syndrome

  17. Differences Between Verbal and Nonverbal • Single vs. Multiple Channels • Intermittent vs. Continuous • Clear vs. Ambiguous • Verbal vs. Nonverbal Impact • Deliberate vs. Unconscious

  18. Influences on NonverbalCommunication • Gender • Culture

  19. Body Orientation Types of Nonverbal Communication

  20. Types of Nonverbal Communication • Posture • Forward or Backward Lean • Tension and Relaxation

  21. Types of Nonverbal Communication • Gestures • Illustrators • Emblems • Adaptors (Manipulators) Gestures around the World http://www.isabellemori.homestead.com/questionsgestus.html

  22. Question: A head nod is an example of: a. an illustrator b. an embelm c. an adaptor d. a microexpression

  23. Types of Nonverbal Communication • Face and Eyes • Complexity • Speed • Emotions Reflected • Microexpression

  24. Types of Nonverbal Communication Face and Eyes: Kinds of Messages • Involvement • Positive/Negative Attitude • Dominance/Submission • Interest (Pupils)

  25. Types of Nonverbal Communication • Voice (Paralanguage) • Tone • Speed • Pitch • Number • Length of Pauses • Volume • Disfluencies

  26. Types of Nonverbal Communication • Touch - Types • Functional/Professional • Social/Polite • Friendship/Warmth • Sexual Arousal • Aggression

  27. Types of Nonverbal Communication • Touch • Increases Liking • Boosts Compliance • Connected to Health

  28. Types of Nonverbal Communication • Physical Attractiveness

  29. Types of Nonverbal Communication • Clothing

  30. Types of Nonverbal Communication • Distance (Proxemics) • Intimate • Personal • Social • Public

  31. Types of Nonverbal Communication • Territoriality

  32. Physical Environment Types of Nonverbal Communication

  33. Types of Nonverbal Communication • Time (Chronemics)

  34. Question: This morning as David entered the classroom, he felt frustrated when he saw that Geni had already taken “his” seat near the window. This example best relates to the concept of: a. personal space b. violation of intimate distance c. physical environment d. territoriality

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