Presentation Transcript

1. Plan Trikes R’ Us Analye Ryan Michael Davis, Casey Leo Nelson, Roshan Bogati Design Develop Test Implement Maintain
2. Plan Trikes R’ Us: Analyze The Trikes R’ Us company is well-known for providing quality Sport and Recreational three-wheeled “Trikes”. The main purpose of our company is to provide Wyoming and surrounding states with premium quality goods and services. We are a click and mortar business with a physical location in Laramie, WY and also online presence throughout the world. Design Develop Test Implement Maintain

3. Planning Phase

4. Project Plan The system that our business is developing is a website that will display all of our company’s products, events and special deals. This website will also allow our products to be customized and sold. Our website will need to be managed and updated frequently to receive, develop and ship orders. Information will need to be correct and current in order to clearly and fairly communicate offers and prices to customers. Our website will offer customers the chance to make an account in order to customize orders. This will allow the customer to create a desired design, save and return later for further completion and purchase.
5. Project Plan Critical success factors include: Easy to navigate website including home and order pages. Functional links Functional order and customized order page Effectively provide receipts to customers Clear flow of website Allow for feedback to the founders of Trikes R Us
6. Feasibility Economic feasibility study- This study will identify if the costs of the website will financially benefit the company. In particular the customized trike service. This study will allow us to decide whether the service is benefiting the company financially or if we need to get rid of the service. Operational feasibility study- This study will identify whether our website is attaining the desired objectives. We need to be sure that orders and being placed efficiently and timely and exactly how the customer desires.
7. Project Timeline/Scope November 2, 2012- Website and project plan created November 7, 2012- Design website and have all prices set November 8, 2012- Include all web 2.0 technologies desired November 11, 2012- Have first prototype completed November 13, 2012- Revisions complete November 14, 2012- Have site ready for testing November 18, 2012- Include all pricing and pricing details and test November 22, 2012- Final website test November 23, 2012- Final website approved for launch November 30, 2012- Launch website

8. Analysis Phase

9. Project Analysis – BusinessRequirements Our online system must have the following: Familiar feel and simple navigation Custom Creation for designing Trikes Ordering/Payment system Up-to-date calendars for events Allow participants to sign up Allow employees to monitor site activity for patterns in sales “Contact Us” feature
10. Project Analysis We decided to diagram the login/ordering and the billing/payment sequences Our business relies heavily on the sale of our merchandise, and we feel that going into detail about the ordering and payment would help both you and us better understand our website and how it would be used. A key component of our business is the customization we allow our customers, and so a lot of stress is placed on the systems that would enable customers to create a unique work of art that is all their own.
11. Customer Login & Order Process The login sequence allows customers to place orders and sign up for events. Off the home screen, the customer would enter their information. If the system doesn’t recognize the information (if it doesn’t match a current user) then they will be asked to input a unique username and password to that individual. After they enter the data, they are taken back to the login screen to put in their new information. After they login, the first option they face is to shop through our current products, or to design their own bike using the different parts we have on hand or can easily get.
12. Customer Payment & Billing Process After the customer has made their order(s) and placed them in their “shopping cart” they will be asked if they want to checkout, continue shopping, or abandon cart. If they checkout, the payment sequence will start, and the customer will be asked if they want to “pay with card” or “pay in store.” Either option will ask them to enter their billing information then ask if their done. If they abandon cart at the beginning or if they checkout and enter their info, they will be taken back to the home screen. If they want to continue shopping, either after they’ve made the shopping cart or after they checkout, then they start the process over.
13. Buy vs Build Analysis Our business would apply a Mixed Responsibility when it comes to building and maintaining our website. We will outsource our system to be built, but then maintain it ourselves, with a safety net of a local IT firm.

14. Design Phase

15. System Model - Website Company name
16. Products Manufacturer Order Product Inventory
17. Web Site Navigation HOME Shopping Cart Checkout Log In A Product Products Add to cart? Abandon cart Custom Continue shopping Yes No Calendar Lessons Contact Us Sign up Races

18. Development Phase

19. Plan Analyze Prototype Description Trike R’ Us Design Welcome to the Trike R’ Us Homepage The founders of Trike R’ Us were Michigan Bike company who had their Shares of meets. Now, our group with three people are operating it from Laramie, Wyoming and innovating each tricycle to have an increase in Quality and safety. This dynamic homepage will let you: - Track the date and location for stunt shows and weekend competition. - Online ordering and lessons. - Checkout our catalogue. - FAQ’s - Contact us. We encourage all to take advantages of our offers and services and enjoy all the benefits. Thanks for your support. Develop Test Implement Maintain
20. Website Prototype Plan Analyze We chose this prototype because it is visually appeasing and easy to navigate. We include pictures and direct links for the desires of the customers. We want our website to be as easy to navigate as possible while the shop and order our product. It is also easy to customize the products on this website. . Prototype Description Design Develop Test Implement Maintain

21. Testing Phase

22. Screen / Form Tested Home page Date Tested November 17, 2011 Tester Name of Tester Test Condition Actual Results (Circle one) Expected Results Pass Fail Pass Fail Pass Fail Pass Fail

23. Implementation Phase

24. Implementation - Training Forensic Fountain is a travelling company and as such the amount of employees will be fairly small, thus our main training method is mainly based on a one-on-one interaction with a trainer. The company will not hire large groups of individuals, so group training will not be required. Online training would also be beneficial because the training information would be archived, thus making it available to employees as needed. For one-on-one training, each employee will spend a day of training with a founder or high level employee learning the system. USER DOCUMENTATION: Training manuals will be developed and available to employees as needed. In addition, we will incorporate a train-the-trainer program people new to our system after the initial training. There will also be a FAQ area for employees to access as needed.
25. Implementation Our business will be implementing a plunge conversion method. We do not have a current website, so plunge makes the most sense for our business.

26. Maintenance Phase

27. Maintaining Forensic Fountain The maintenance of the website shall fall on the CTO, primarily, with the help of an assistant and (as needed) an on-call representative from a local IT company. Changes to the website shall not be contested by other parties unless problems occur.
28. Maintenance Cont. Adaptive maintenance will be handled by the CTO and shall be based on customer and employee suggestions. For corrective maintenance, the assistant to the CTO shall perform weekly adjustments to fix broken links, problematic sequencing, and other problems. The CTO shall perform monthly adjustments to the larger components, such as ordering and event scheduling. Twice annually a representative from a local IT company shall inspect and repair any large, repetitive problems. Also, there will be a helpline to assist customers or employees. With respect to perfective maintenance, our goal will be to offer more comprehensive customization program and speed up the overall network. Preventive maintenance shall be handled by the CTO and an assistant while they try and trouble shoot problems before they exist.
29. Maintenance Cont. During the first four months of operation: Constant monitoring and adjusting while the website is still gaining traction, tests three times daily Bi-weekly system testing to ensure smooth operating of all components Customer reviews for small discount to feel out what works or doesn’t work Effective February 1, 2013: Weekly scans of the system to maintain highest level of performance. Random reviews offered to customers for small discount, normally two per three weeks. Monthly updating of the files and links. Bi-annual database cleansing – confirm information is up-to-date Monthly metrics will be ran to determine efficiency and effectiveness of site Performance and effectiveness reports to the CEO every 18 weeks Customer feedback, questions and complaints will be read and dealt with as soon as they occur.
30. References Laudon, K. and Laudon, J. (2012). Management Information Systems: Managing the Digital Firm. New Jersey: Pearson Education