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ICT: just a technicality or also for policy makers ? E-Government Re-inventing / Re-engineering

The Italian Way to the Information Society Trieste – ICTP February. 28, 2001; Aldo Mariconda – IT Consultant a.mariconda@serenacom.it. ICT: just a technicality or also for policy makers ? E-Government Re-inventing / Re-engineering ICT and economics Globalisation

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ICT: just a technicality or also for policy makers ? E-Government Re-inventing / Re-engineering

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  1. The Italian Way to the Information SocietyTrieste – ICTP February. 28, 2001; Aldo Mariconda – IT Consultanta.mariconda@serenacom.it • ICT: just a technicality or also for policy makers? • E-Government • Re-inventing / Re-engineering • ICT and economics • Globalisation • Italy within the EU framework • SWOT considerations

  2. Information Society:Does it affect politics ? • Globalisation: • Markets • Competition • Economy: • Development • Mix

  3. The World we are living in • Evolution from Capitalism to Turbo-Capitalism • And, from Geo – politics to Geo - Economics

  4. The World we are living in • Unemployment as a structural characteristic of the developed countries. Problem: Employment/unemployment Vs. Welfare • Tremendous Evolution of Technology • New Emerging Markets

  5. Globalisation • Global competition • Deregulated markets • Skilled labour shortage • Labour costs • Productivity – Quality • Reduced cycle time • Customer satisfaction

  6. Global Issues • Re–inventing:Politics,Welfare • Re – engineering processes • Focusing a growing demand for better and more differentiated services

  7. The ICT World Market - 1999 1.873 +11.4% 1.682 1998 1999 Source: ASSINFORM / NetConsulting

  8. The Italian ICT Market 95.898 13.2% 84.721 +14.6% +10.6 % Source: ASSINFORM / NetConsulting

  9. Internet Users in main developed Countries (in % on Total population) Spain Italy France Germany UK Japan US Source: ASSINFORM / NetConsulting su Computer Industry Almanac

  10. Macro-economics Indicators related to ICT expenditures Spain Italy France Germany UK Japan US Spain Italy France Germany UK Japan US % ICT expenditures on GNP Expenses per Employee - US $ Spain Italy France Germany UK Japan US Per-capita expenditures US $ Source: ASSINFORM / NetConsulting

  11. 47 125 25 31 25 20.6 31 18.2 22 13.2 13 7.7 12 4.7 PC installed - 1999 US PC installed – MillionsPC per 100 Inhabitants Japan Germany UK France Italy Spain Fonte: Assinform / NetConsulting

  12. Spain Italy France United Kingdom IT TLC Germany ICT Market in main EU Countries: size and growth Values in Billions $ - % Variations 1999-1998 D % Milions $ Source: Assinform / NetConsulting

  13. 125.5% 88% 198% Internet Users in Italy (1997-1999) Millions of Users – Diff. % Source: Assinform NetConsulting su Computer Industry Almanac

  14. 19.950 12.9% 9.9% 17.676 16.090 13.7% 10.6% 10.9% 8.2% The market: Software and IDP Services Values in Billions - % Variations 1999-1998 Fonte: Assinform / NetConsulting

  15. Mobile telephony Data transmission 46.030 15.3% 86% VAS 39.930 Fixed tel. 13% Terminal Systems Infrastructures The Market: TLCs (1998-1999) Values in Billions - % Variations 1999-1998 Source: Assinform / NetConsulting

  16. Active Users (000) 30.295 1998 34.6% 47.8% 20.499 1998 39.8% 1999 Mobile telephony in Italy % Mobile TLC on Total TLCs Market Source: Assinform / NetConsulting

  17. Digital TV1999 – Source: Intermedia Consulting

  18. Skilled Labour Shortage – Source: IDC

  19. Italy: Deregulation Jan 1st 1998 • Privatising Telecom Italia • No asymmetric conditions for New Entrants • Local Loop: Telecom Italia • Existing alternative networks: railways, highways, ENEL (electricity), ENI (gas)

  20. Strengths • State decreases its role into the economy, when selling Telecom Italia • > 100 New Entrants • Competition: lower telephone bill • Emerging New Needs: Internet, e-commerce, etc. • > 35 Millions Mobile Phones

  21. Weaknesses • 1/1/1998: lack of policies to promote alternative networks • Cases of Unfair Competitionnot rapidly solved by appointed Authorities/Courts • Lack of a global policy to introduce Information Society • Difficult Start-up of DTV - regulation

  22. Opportunities • Unbundling of the Local Loop: 2001 • Blow-up of new initiatives: • Cities & Towns promoting alternative networks – Multiutilities (controlled by Municipalities, enter the business of cabling and servicing)

  23. Treats • Low commitment of politicians • Low processes in Re-inventing Public Administration, Welfare, Decision making at Governmental level • “Old Economy” still prevailing • Low R & D investments: < 1% of GNP(in general, not specifically for ICT) • Skilled Labour Shortage

  24. Treats • Low flexibility in labour regulations • Heavy tax burden • State re-enters into the TLCs business: ENEL (the State controlled Electricity company) with WIND – fixed and mobile telephony. Acquisition of INFOSTRADA from Vodafone

  25. Sweden: a meaningful example • Anticipated TLCs deregulation: 1993 • 1994: Stockholm creates an alternative network – STOKAB AB • 1994-95: E-Procurement • A general directive to Public Administration, at DPT level: buying from best competitors • Training, education, e-commerce, e-learning, e-working, etc.

  26. Urban living and TLCsSource: World Bank, World Development Indicators, 2000

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