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(Barely) Managing Teens

(Barely) Managing Teens. Elizabeth Lippoldt Teen Services Librarian elippoldt@stchlibrary.org. Asia Gross, Regional Branch Manager agross@stchlibrary.org. MLA 2019. Where We Started. Kathryn Linnemann Branch New Teen Librarian & Branch Manager Walking distance to 6 schools

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(Barely) Managing Teens

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  1. (Barely) Managing Teens Elizabeth Lippoldt Teen Services Librarian elippoldt@stchlibrary.org Asia Gross, Regional Branch Manager agross@stchlibrary.org MLA 2019

  2. Where We Started Kathryn Linnemann Branch New Teen Librarian & Branch Manager Walking distance to 6 schools 40-60 unaccompanied, often at-risk, teens after school No teen space Traditional layout and services History of tension between staff and teens

  3. Year One Many Changes New Manager New Library Director New staff expectations New teen expectations What did we learn?

  4. Year Two We’re getting there Using what we have learned Webinars/articles/conferences Group responsibility Snacks Adding teen help Staff acceptance More onboard Disjointed Restorative Justice

  5. Year Three Getting ahead of the game Behavior management plan School partnership Restorative justice Involving security Parents Library Orientation Staff involvement Buy-in from all levels Everyone’s responsibility The Name Game

  6. Year Three Three-Step System Refocusing worksheet, contact information, review of expectations Refocusing worksheet, 1-week ban, letter home, 1 week of community service overseen by police Refocusing worksheet, 1-month ban, an in-person meeting with the parents, 2 weeks of community service

  7. Looking Forward What we’ve learned Structure is good We need a teen space Boredom=trouble Make them like you Fear is your enemy Some may never learn Data is your friend Problems we can’t solve You are doing your best

  8. Your Staff Getting them on board Be clear about expectations Key players Be honest Tools for success Force interaction

  9. Community Getting them on board Other teens Parents The Public

  10. Questions & Thoughts?

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