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Economic & Management Performance Measurement in ANSPs

Learn about common reporting requirements for ANSPs, including safety, quality of service, productivity, and cost-effectiveness. Discover key performance indicators tailored to local circumstances. Access ICAO's guidelines on performance management and measurement for ANSPs.

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Economic & Management Performance Measurement in ANSPs

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  1. Summary of Day 3 Economic and management performance measurement applies to all ANSPs, large or small, regardless of the form of ANSP’s governance/ownership

  2. Summary of Day 3 • Common understanding on minimum reporting requirements – four main areas: • Safety • Quality of service (such as capacity, delay and flight efficiency) • Productivity • Cost-effectiveness

  3. Summary of Day 3 • Key, high level, value-added indicators, taking into account local/regional circumstances, and in consultation with users: • Simple, economical, reliable information, relevant • Focus on results, not the process

  4. Summary of Day 3 • Optional guidelines on economic and management performance in ICAO’s document “Performance Management and Measurement for Air Navigation Services Providers” is available on the Symposium Web site

  5. Summary of Day 3 • Economic and management performance of ANSPs is to be addressed by the Conference on the Economics of Airports and Air Navigation Services (CEANS) – September 2008

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