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PRESENTED BY GG MABULU. Portfolio Committee Presentation. PROVINCIAL MANAGER: EASTERN CAPE. 1 SEPTEMBER 2015. Table of Contents. Table of Contents Continue. PROVINCIAL OVERVIEW & FOOTPRINT. I NTRODUCTION & BACKGROUND. The Eastern Cape Province:
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PRESENTED BY GG MABULU Portfolio Committee Presentation PROVINCIAL MANAGER: EASTERN CAPE 1 SEPTEMBER 2015
INTRODUCTION & BACKGROUND The Eastern Cape Province: is the second largest Province in the RSA in terms of surface area, covering 168 966 km² of land, is ranked third in RSA in terms of population which stands at 6 562 053. is vast, rural, has farming and mountainous areas, administrative areas, traditional authorities. Has amalgamated former homelands, Transkei and Ciskei with Republic of South Africa and this led to the previously high number of citizens without enabling documents, especially from the homelands, thus increasing the demand for Citizen Registration. has two(2) Metropolitan Municipalities (Metros), six(6) District Municipalities (DMs) and thirty seven (37) Local Municipalities (LMs), of which, Metros are economic hubs - concentration of multinational companies i.e. VWSA, Mercedes Benz, IDZs, etc. has a footprint of hundred and forty (140) service delivery points, which comprise sixty one (61) offices, seventeen (17) mobile offices, fifty four (54)connected health facilities for birth registrations, seven (7) ports of entry and one(1) Refugee Annex Office. has twenty two (22) Smart ID Card offices – two (2): Buffalo City Metro, three (3): Nelson Mandela Bay Metro, three (3): Amathole District, five (5): O R Tambo District, three(3): Alfred Nzo District, two (2): Chris Hani District, one (1) Joe Gqabi and three (3): Sarah Baartman District. To improve service delivery, the Province has well established fora at Provincial, Metro, District and Local Municipality levels, as well as Cadreship and Youth Forum which are actively involved in ensuring entrenchment of professionalism, development and maintenance of appropriate leadership within the province.
POPULATION: 6 562 052 African: 86.3% White: 4.7% Coloureds: 8.3 % Indian or Asian: 0.4% Eastern Cape Province DISTRICTS B - Buffalo City Metro – 755 200 N - Nelson Mandela Bay Metro – 1 152 115 1 – 9: Sarah Baartman DM – 450 584 10 – 16: Amathole DM – 892 637 17 – 24: Chris Hani DM – 795 461 25 – 28: Joe Gqabi DM – 349 768 29 – 33: OR Tambo DM – 1 364 943 34 – 37: Alfred Nzo DM – 801 344 Source: Statistics South Africa
Mr GG Mabulu Provincial Manager Dr TR Johannes Director: Finance Alfred Nzo District DMO Care taker: Mr T Mnunu Joe Gqabi District DMO Ms BB Gasa Chris Hani District DMO Care taker: Ms BB Gasa Amathole District DMO Mr NL Stuurman Buffalo City Metro DMO Care taker: Mr NL Stuurman Sarah Baartman District DMO Ms N Lusu Nelson Mandela Bay Metro DMO Care taker: Ms N Lusu Offices: 4 Medium 2 Small 2 Mobile 6 Hospitals 3 POE Offices: 1 DMO 2 Large 3 Medium 6 Small 3 Mobile 11 Hospitals Offices: 1 DMO 1 Large 3 Medium 6 Small 3 Mobile 8 Hospitals Offices: 4 Medium 8 Small 3 Mobile 7 Hospitals Offices: 1 Provincial 1 DMO 2 Large 1 Medium 1 Small, 2 Mobile 5 Hospitals 1 POE Offices: 3 Medium 2 Small 1 Mobile 6 Hospitals Office: 1 DMO 1 Large 3 Medium 1RRO 1 Mobile 7 Hospitals 2 POE PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL O R Tambo District DMO Mr T Mnunu Offices: 3 Medium 1Small 2 Mobile 4 Hospitals 1 POE
SUMMARY OF THE CURRENT FOOTPRINT FOR THE EASTERN CAPE PROVINCE 11 health facilities are fully operational, that is, printing birth certificates on the spot, while 35 are not operational due to network challenges; Accommodation challenges: 8 health facilities, 1 office and 3 ports of entry
DHA FOOTPRINT • DHA is present in the two Metros, has 23 service delivery points, 3 administration offices and 3 mobile offices. Although there are 3 ports of entry, DHA does not have office accommodation. All documents are processed in the DHA office nearer to the port of entry. The Refugee Reception Office is not accepting new applicants, but is finalizing applications received prior to October 2011.
DHA FOOTPRINT • The Department has offices in all 5 local municipalities. Due to the vastness of the area, in order to provide services to the far flung areas, 3 mobile offices are allocated to the District.
DHA FOOTPRINT • DHA is present in all 4 local municipality, and service delivery is extended to the far flung areas through mobile services. The District has 2 mobile offices.
DHA FOOTPRINT • DHA in fully present in 5 of the 7 local municipalities. At Great Kei and Nxuba, DHA presence is through hospitals, which are not fully operational. The District has 3 mobile offices in order to ensure services are rendered to the far flung areas.
DHA FOOTPRINT • DHA does not have fully fledged offices at Koukamma and Ikhwezi, while providing services through hospitals at Baviaans and Sundays River Valley, which are not always fully operational. The District has 1 mobile office.
DHA FOOTPRINT • DHA is present in 6 of the 8 local municipalities. Inkwanca & Tsolwana are serviced through mobile services. There are 3 mobile offices allocated to the District.
DHA FOOTPRINT • The District is vast, and much as DHA is present in all the 4 local municipalities in the District, the 9 service delivery points are not enough to cater for the needs of the clients. To reach the areas without the DHA offices, 2 mobile offices are allocated to the District.
In Ongeluksnek and Ramatsiliso there are no Immigration Officers. Both ports are manned by SAPS
ASYLUM SEEKER MANAGEMENT – PORT ELIZABETH REFUGEE RECEPTION CENTRE The office is no longer taking in new applications, but processing applications received prior October 2011.
Filling of Vacancies: Breakdown on posts as per advertisement
Filling of Vacancies: Breakdown od posts as per advertisement
Asset management & SCM Functions: • AG asset audit concluded at: • Outcomes:
Maintenance of Asset Registers • Monthly asset verification is done manually per office • Checklists are completed monthly • Room Inventories are updated accordingly • If new assets are received, audit sheets are completed and forwarded to Head Office
EMPLOYEE RELATIONS CASES Narration: Turn around time for a grievance to be resolved is 30 working days by the employer, but sometimes 30 days lapses due to the employer waiting for evidence from the employee and the complexity of the grievance Turn around time to hold a disciplinary hearing depends on when the employer becomes aware of the omission and it again depends on the collection of evidence by the employer, availability of witnesses, Chairperson and Head Office authority to sign charge sheets but normally the period should not exceed 60 days. ** 26 Suspensions in 2015/16 are due to the non-adherence of the new working hours. King William’s Town LOL has 7 cases; East London LOL has 13 cases and Port Elizabeth LOL has 6 cases.
One (1) Outreach campaign conducted in Province • To ensure that Late Registration of Births is eradicated by the end of December 2015, the Province has identified 211 Late Registration of Birth Hotspots. • Fourteen (14)Mobile offices, from within the Province and the neighbouring Provinces (Free State and KwaZulu Natal), will be deployed to cover the areas within a period of one (1) month. The deployment for Eastern Cape will be from 11 to 28 August 2015. • In preparation for the massive outreach, the Province has conducted six (6) mini outreaches, covering the Nelson Mandela Bay Metro and the following District Municipalities: OR Tambo, Alfred Nzo, Chris Hani, Joe Gqabi and Sarah Baartman.
Birth Registration within 30 days and Smart ID Card Projects The Province has identified challenges which affects its performance in both target, and has appointed two District Managers Operations (DMOs) to be the champions of both Projects. Strategies have been developed. • Birth registrations: focus is on enhancement of birth registrations at health facilities. The Strategy is looking at optimal utilisation of health facilities, thus the teams’ main objective is to ensure that health facilities with high birth rate are adequately resourced in order that children are registered before the mothers are discharged; put monitoring measures to catch up/follow up on mothers who leave the health facilities without registering the child, either because of cultural beliefs or the mother did not bring the Identity Document when visiting the maternal clinics or hospitals. • Smart ID Card: .focus all the attention and the capacity towards achieving the projected smart card target; to identify all the possible pitfalls which will hinder the achievement of the targets; and to put measures to mitigate identified risks.
A VISION OF THE END STATE OF EASTERN CAPE • Categorization of offices to be able to respond to the needs of the clients. • Offices to be categorized per the population and geographic spread. • To merge offices close to each other to focus services correctly. • Offices servicing the same clientele to be staffed equally. • Optimised and focused mobile services to address the extent of indigence of our province. • Mobile services to be refocused appropriately to the far flung areas. • Special focus on areas with high rate of unemployment by dedicating mobile teams. • Stakeholder forums to drive mobile teams deployment.
A VISION OF THE END STATE OF EASTERN CAPE • Conducive Infrastructure. • Office accommodation compliant with Occupational Health and Safety Act. • Office accommodation conducive to the geographic dynamics of each area. • Office accommodation which supports professionalism of the staff. • Improved network capacity • Professional staff • Staff trained on professional skills. • Recognition programs on professional conduct and good practice. • Inspire staff on attributes of social activism. • A community which takes registration of birth within 30 days to heart. • Community leaders as champions. • Effective home affairs champions in each ward.