Presentation on Reforms in Higher Education by Dr. Muhammad Khalid Pervaiz

1. PresentationonReforms in Higher EducationbyDr. Muhammad Khalid Pervaiz

2. PERFORMANCE ASSESSMENT and INTERNAL QUALITY ASSURANCE

3. QM-QA COMMITTEE(October 15, 2004) • Prof. Dr. Muhammad Khalid Pervaiz Convener Chairperson, Department of Statistics • Prof. Dr. Muhammad Idrees Member Foreign Faculty invited by HEC • Ms. Fouzia Shahin Member Student Counselor Career Guidance and Placement Centre WEBSITE http://www.gcu.edu.pk/QMQA.htm

4. EXTERNAL EXPERTS • Mr. Haider H Zaidi President AKIDA Management Consultant • Mr. Akbar Rahmatullah PQA – Advisor • Dr. Farid A Malik Chairman Science Foundation (Pakistan) • Prof. Dr. Christopher Gibson Department of Mathematics University of Manchester, UK

5. PRESENTATION TO CHAIRPERSONS (January, 2005) • GC University Profile Ms. Fouzia Shahin • Present and Proposed Dr. M Khalid Pervaiz Procedure for QM-QA • Implementation Strategy Dr. Muhammad Idrees

6. PRELIMINARY REPORT(February, 2005) • Introduction • Institutional Context • Performance Indicators and Benchmarks • Academic Infrastructure • Profile of Academic Activity & QM-QA Measures in Place • Postgraduate Programme Performance • Faculty Profile • Progress of Ongoing Initiatives • Analysis of Overall Performance and Identification of Deficiencies • Planned Improvement Targets • Summary Budgetary profile

7. QM-QA STRUCTURE • Quality Assurance Mangers Deans • Quality Managers Chairpersons • Quality Co-Mangers 27 (One person from each dept.) • Quality Auditors 11 (6 from administrative and 5 from academic departments)

8. TRAINING PROGRAMME(April-May 2005) Session-I • Introduction to Quality Management Dr. Farid A Malik • QM-QA Measures in Practice Dr. M. Khalid Pervaiz Session-II • Quality Assurance (7 tools) Dr. Farid A Malik • Salient Features of Course outline Dr. M. Khalid Pervaiz Session-III • PQA Procedures Overview Mr. Akbar Rahmatullah • Quality Auditing Dr. Farid A Malik • Internal Quality Assurance Dr. M. Khalid Pervaiz Session-IV • What is ISO 9001-2000 Dr. Farid A Malik • Staff Development Dr. M. Khalid Pervaiz

9. MEDIA PROJECTION(The Nation June 1, 2005) Quality Assurance System in Varsities hailed

10. SWOT ANALYSIS PRESENTATION(June 2005) • The PQA Process – Specific to SWOT Mr. Akbar Rahmatullah • Elements of SWOT Ms. Fouzia Shaheen • The SWOT Questionnaire Dr. M. Khalid Pervaiz

11. STAFF HANDBOOKwith the collaboration of STAFF DEVELOPMENT COMMITTEE

12. STAFF DEVELOPMENT COMMITTEE(May 21, 2005) • Dr. Muhammad Khalid Pervaiz Convener • Prof. Abdul Saboor • Dr. Qais Aslam • Dr. Waseem Anwar • Dr. Ijaz Mujataba Ghauri • Dr. Ikram-ul-Haq • Prof. Javed Ahmad Sheikh • Mr. Akbar Rahmatullah • Mr. Hassan Raza • Mr. Saboor Ahmad Khan Secretary

13. STAFF HANDBOOK CONTENTS • Introduction • Credit Hours Scheme • Duty Schedule (Academic Responsibilities) • Course Outline Format • Course Requirements and Class work Policies • Teaching Methodology • Course File • Examination System

14. TEACHER’S TRAINING PROGRAMwith the collaboration ofHUMAN RESOURCE DEVELOPMENT CENTRE (HRDC)

15. HUMAN RESOURCE DEVELOPMENT CENTRE (HRDC)(April 7, 2005) • Dr. Muhammad Khalid Pervaiz Convener • Ms. Fouzia Shaheen Member • Mr. Saboor Ahmad Khan Secretary

16. Ist PHASE OF TRAINING

17. IInd PHASE OF TRAINING

18. INTERNAL ASSESSMENT • Faculty Evaluation by the students (1999 onwards) • Course Evaluation by the students • Hostel’s Management Evaluation by the residents (2002 onwards) • Self Evaluation • SWOT Analysis

19. Faculty Evaluation Form (put a circle wherever appropriate)

20. Course Evaluation Form (put a circle wherever appropriate)

21. Hostel Management Evaluation Form (put a circle wherever appropriate)

22. SELF EVALUATION FORM • What are your strengths as a Faculty Member? • What are those areas of performance, if any, that you think need some improvement? • What have you done this academic year to increase your knowledge of your discipline and to remain "up to date" in your academic field? (e.g. seminars, courses taken, reading programs, research etc.) • What evidence can you present regarding scholarly activity and professional productivity? • What service have you provided to the GC University community or to the broader community? (e.g. In charge of Society or Games, worked for a Research organization or NGO, etc.) • How have you tried to teach the Core Values (e.g. discipline quality, etc.) of GC University to students? How well it has worked? • What measures have you taken during the last academic year for institutional improvement i.e. working for the progress of GC University, in addition to other contributions listed above (1 – 6)?

23. SWOT ANALYSIS • Departmental strengths • Departmental Weaknesses • Opportunities available to fill up these weaknesses • Challenges to avail these opportunities

24. PROPOSED INTERNAL ASSESSMENT PROCEDURES • Survey of Graduating Students or Program Evaluation • Faculty Survey • Employer Survey • Alumni Survey

25. Survey of Graduating Students The survey seeks graduating students' input on the quality of education they received in their program. The purpose of this survey is to assess the quality of the academic programs. We seek you help in completing this survey. A: Strongly agree = 5 B: Agree = 4 C: Neutral = 3 D: Disagree = 2 E: Strongly disagree = 1 (put a circle wherever appropriate) • The work in the program is too heavy and induces a lot of pressure 5 4 3 2 1 • The program is effective in enhancing team-working abilities 5 4 3 2 1 • The program administration is effective in supporting learning 5 4 3 2 1 • The program is effective in developing analytic and problem solving skills 5 4 3 2 1 • The program is effective in developing independent thinking 5 4 3 2 1 • The program is effective in developing written communication skills 5 4 3 2 1 • The program is effective in developing planning abilities 5 4 3 2 1 • The mathematical content of the program is adequate for • pursuing the advanced courses in the program 5 4 3 2 1 • Answer question 9 if applicable • 9. The internship experience is effective in enhancing • Ability to work in teams 5 4 3 2 1 • Independent thinking 5 4 3 2 1 • Appreciation of ethical values 5 4 3 2 1 • Professional development 5 4 3 2 1 • Time management skills 5 4 3 2 1 • Judgment 5 4 3 2 1 • Discipline 5 4 3 2 1 • The link between theory and practice 5 4 3 2 1 • 10. What are the best aspects of your program? • ________________________________________________________________________________________________ • 11. What aspects of your program could be improved? • ________________________________________________________________________________________________ • You may use additional sheets for questions 10 & 11 if needed.

26. Faculty Survey The purpose of this survey is to assess faculty members, satisfaction level and the effectiveness of programs in place to help them progress and excel in their provided will be kept in confidence. Indicate how satisfied are you with each of the following aspects of you situation at your department? A: Strongly agree = 5 B: Agree = 4 C: Neutral = 3 D: Disagree = 2 E: Strongly disagree = 1 (put a circle wherever appropriate) • Your mix of research, teaching and community service 5 4 3 2 1 • The intellectual stimulation of your work 5 4 3 2 1 • Type of teaching/research you currently do 5 4 3 2 1 • Your interaction with students 5 4 3 2 1 • Cooperation you receive from colleagues 5 4 3 2 1 • The mentoring available to you 5 4 3 2 1 • Administrative support from the department 5 4 3 2 1 • Providing clarity about the faculty promotion process 5 4 3 2 1 • Your prospects for advancement and progress through ranks 5 4 3 2 1 • Salary and compensation package 5 4 3 2 1 • Job security and stability at the department 5 4 3 2 1 • Amount of time you have for yourself and family 5 4 3 2 1 • The overall climate at the department 5 4 3 2 1 • What are the best programs/factors currently available in 5 4 3 2 1 • your department that enhance your motivation and job • satisfaction? • _____________________________________________________________________________________________ • 15. Suggest programs/factors that could improve your motivation and job satisfaction? • _____________________________________________________________________________________________ • Information about faculty member: • 1. Academic rank: • A: Professor B: Associate Professor C: Assistant Professor D: Instructor E: Lecturer • 2. Years of service (in years) • A: 1-5 B: 6-10 C: 11-15 D: 16-20 E: > 20

27. Employer Survey The purpose of this survey is to obtain employers' input on the quality of education UMT is providing and to assess the quality of the academic program. The survey is with regard to UMT graduates employed at your organization. We seek your help in completing this survey. A: Strongly agree = 5 B: Agree = 4 C: Neutral = 3 D: Disagree = 2 E: Strongly disagree = 1 • I. Knowledge • Math, Science and Engineering kills 5 4 3 2 1 • Problem formulation and solving skills 5 4 3 2 1 • Collecting and analyzing appropriate data 5 4 3 2 1 • Ability to link theory to Practice 5 4 3 2 1 • Ability to design a system component or process 5 4 3 2 1 • Computer knowledge 5 4 3 2 1 • II. Communication Skills • Oral communication 5 4 3 2 1 • Report writing 5 4 3 2 1 • Presentation skills 5 4 3 2 1 • III. Interpersonal Skills • Ability to work in teams 5 4 3 2 1 • Leadership 5 4 3 2 1 • Independent thinking 5 4 3 2 1 • Motivation 5 4 3 2 1 • Reliability 5 4 3 2 1 • Appreciation of ethical values 5 4 3 2 1 • IV. Work Skills • Time management skills 5 4 3 2 1 • Judgment 5 4 3 2 1 • Discipline 5 4 3 2 1 • V. General Comments • Please make any additional comments or suggestions, which you think would help strengthen our programs for the preparation of graduates who will enter your field. Did you know as to what to expect from graduates? • _______________________________________________________________________________________________ • _______________________________________________________________________________________________ • VI. Information about organization • Organization Name ---------------------------------------------- • Type of Business ------------------------------------------------ • Number of graduates (specify the program) in your organization:

28. Alumni Survey The purpose of this survey is to obtain alumni input on the quality of education they received and the level of preparation they had at GC University. The purpose of this survey is to assess the quality of the academic program. We seek your help in completing this survey. A: Strongly agree = 5 B: Agree = 4 C: Neutral = 3 D: Disagree = 2 E: Strongly disagree = 1 (put a circle wherever appropriate) • I. Knowledge • Math, Science and Engineering kills 5 4 3 2 1 • Problem formulation and solving skills 5 4 3 2 1 • Collecting and analyzing appropriate data 5 4 3 2 1 • Ability to link theory to Practice 5 4 3 2 1 • Ability to design a system component or process 5 4 3 2 1 • Computer knowledge 5 4 3 2 1 • II. Communication Skills • Oral communication 5 4 3 2 1 • Report writing 5 4 3 2 1 • Presentation skills 5 4 3 2 1 • III. Interpersonal Skills • Ability to work in teams 5 4 3 2 1 • Independent thinking 5 4 3 2 1 • Appreciation of ethical values 5 4 3 2 1 • Professional development 5 4 3 2 1 • IV. Work Skills • Time management skills 5 4 3 2 1 • Judgment 5 4 3 2 1 • Discipline 5 4 3 2 1 • V. General Comments • Please make any additional comments or suggestions, which you think would help strengthen our programs. (New courses that you would recommend and courses that you did not gain much from) • _______________________________________________________________________________________ • VI. Alumni Information • Name (optional) ------------------------------------------------------------------ • Name of organization ------------------------------------------------------------------ • Position of organization ------------------------------------------------------------------ • Year of graduation ------------------------------------------------------------------

29. MODEL DEPARTMENTS • ECONOMICS • Mr. S.M. Ejaz Hussain Quality Co-Managers • Mr. Khalid Sultan • Mr. Uzair Ahson • ENGLISH • Mr. Tahir Yousaf Bokhari Quality Co-Managers • Dr. Farhan Ebadat Yar Khan • Ms. Beenish Sarfraz • PHYSICS • Mr. Zahid Javaid Quality Co-Managers • Mr. Ejaz Hussain Awan • Mr. Muhammad Imran

30. PRESENTATIONS ON Quality Management and Quality Assurancein the Model Departments • Economics (January 5, 2006) • English (March 7, 2006) • Physics (January 19, 2006)

31. PROFESSIONAL PARTICIPATION IN CONFERENCES/WORKSHOP • Pakistan’s 4th National Conference on Quality Assurance in Education organized by Pakistan Institute of Quality Control (September 17-18, 2005) • International Conference on Higher Education for Development organized by HEC Pakistan (May 8-9, 2006) • Two days workshop on Self Assessment Procedures for the University Programs organized by HEC Pakistan (May 10-11, 2006).

32. RESEARCH PAPERS SUBMITTED • Strengths and Weaknesses of Teachers Involved in Higher Education (A Case Study) byMuhammad Khalid Pervaiz, Fouzia Shahin, Hina Muzaffar and Mueen-ud-Din Azad, submitted in National Conference on Higher Education organized by National Academy of Higher Education, HEC Pakistan • Quality Teaching and Research: Prerequisites, Accomplishment and Assessment by Muhammad Khalid Pervaiz and Iram Sohail, submitted in International Conference on Assessing Quality in Higher Education organized by HEC Pakistan

33. FINAL REPORT ON REFORMS ON HIGHER EDUCATION • Contents • Introduction • Objectives • The Quality Assurance Process • QM-QA Structure of the University • Internal Quality Assurance Framework • Internal Quality Assurance Procedures and Guidelines • Implementation Plan

34. QM-QA COMMITTEE (June 17, 2006) • Prof. Dr. Muhammad Khalid Pervaiz Convener Chairperson, Department of Statistics • Prof. Dr. Muhammad Idrees Member Foreign Faculty invited by HEC • Mrs. Iram Sohail Member Director Academic Links • Ms. Nadia Saeed Co-opted Member Department of Statistics

35. INTERNAL QUALITY ASSURANCE • Duty Schedule • Course Outline Format • Course Requirement and Class work Policies • Teaching Methodology • Web-Page • Admission Process • Quality of Course work • Mechanism of selection of dissertation topics • Meeting schedule with Supervisors • Supervisor’s Skills • Availability of Supervisors • Qualification of Supervisor with reference to research being supervised • Facility of co-supervisor

36. Thank You