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CAO-CBO Collaboration – Essential Components of Institutional Success. by : Robert L. Caret, President University of Massachusetts a nd J. Keith Motley, Chancellor University of Massachusetts Boston August 4, 2014. UMass planning. UMass performance report.
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CAO-CBO Collaboration – Essential Components of Institutional Success by: Robert L. Caret, President University of Massachusetts and J. Keith Motley, Chancellor University of Massachusetts Boston August 4, 2014
UMass performance report ANNU AL REPORT | V OL UME 1 | MARCH 2014 2
Efficiency & EffectivenessUMass IT – total spend & FTE $’s Millions • Total Expense - $179.9M • Total FTE’s – 958 • First comprehensive view of University-wide IT data detail • Challenges to compiling the data • Accounting not standardized • Service lines not defined