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ETHICS IN THE WORKPLACE. INTRODUCTION Work Ethics: A group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace. ETHICS IN THE WORKPLACE. Relationships at Work Management/owner toward client/customer Management/owner toward employees
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ETHICS IN THE WORKPLACE INTRODUCTION • Work Ethics: A group of moral principles, standards of behavior, or set of values regarding proper conduct in the workplace
ETHICS IN THE WORKPLACE • Relationships at Work • Management/owner toward client/customer • Management/owner toward employees • Employee toward Employer, Co-workers, Customers
ETHICS IN THE WORKPLACE • Business Abuse Any : • illegal • unethical • irresponsible Act done against an Employer
ETHICS IN THE WORKPLACE • Results of Business Abuse • Higher prices • Business Failure • Fewer Jobs • Unpleasant Working Conditions
ETHICS IN THE WORKPLACE A. Examples of Business Abuse • Stealing • Merchandise • Money * Shoplift *Kickback * Conflict of Interest * Unauthorized Discounts • Time
ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) • Vandalism • Falsify Records • Break Confidentiality • Ignore Safety Rules • Misrepresent Merchandise
ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) • Poor Client Service • Irresponsible Behavior • Addictions * drugs * alcohol * tobacco
ETHICS IN THE WORKPLACE A. Examples of Business Abuse (Continued) • Gossip * Causes poor work environment (morale) * Lowers Productivity
ETHICS IN THE WORKPLACE 11Harassment of Co-wks or Clients *Unwelcome sexual advances * Compliance as condition of employment * Interferes w/ wk performance through intimidation
ETHICS IN THE WORKPLACE • How Do We Rationalize Business Abuse? • Everybody does it • The co. won’t miss it • The co. overcharges • I’m not paid enough • The co. doesn’t deserve my loyalty
ETHICS IN THE WORKPLACE C. How Employers Respond to Business Abuse • Increase Security * loss prevention mgmt. * surveillance * Networks/Helplines * threats of prosecution
ETHICS IN THE WORKPLACE C. How Employers Respond to Business Abuse (Continued) • Increase Employee Loyalty * fair wages & benefits * fair/consistent treatment * recognition for good wk * foster family climate
ETHICS IN THE WORKPLACE D. As Employees, What Are Our Choices? • Ignore Business Abuse • Rationalize it away • Speak Up • Discuss to Clarify Issues • Blow the Whistle!
ETHICS IN THE WORKPLACE E. If You’re Unsure - Before You Act -- ASK: • Is this legal? • Is it against co. policy? • Could the action cause loss or harm to anyone? • If everyone I knew saw me, would I feel uncomfortable?