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老師 ： 製作

TALK ABOUT TAIWAN. 老師 ： 製作. Unit O n e. A Guide’s Self-Introduction. SITUATION. Home. Make your clients familiar with you.

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老師 ： 製作

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  1. TALK ABOUT TAIWAN 老師 ：製作

  2. UnitOne A Guide’s Self-Introduction

  3. SITUATION Home Make your clients familiar with you. You are sent to the airport to greet a tour group of people coming from a different country. During this first meeting, you have to introduce yourself. Try to make them familiar with you and the new country they are visiting. Tip: First give them a nice smile.

  4. SITUATION Home 只有在導遊人員與觀光相關產業合作之下，觀光旅客才能擁有美好的體驗與回憶。

  5. BEFORE READING Home Which characteristics do you think a good guide should possess? Check the following adjectives, and then you can discuss their definitions with your classmates and teacher. ▉friendly □awful □ humble ▉ organized □ aggressive ▉warm ▉efficient ▉resourceful ▉responsible ▉informative □ noisy □ indifferent ▉gentle □ impolite ▉talkative □ extreme

  6. GUIDE REMINDER Home What to say in your self-introduction. To say hello first. What is your name? 1 2

  7. GUIDE REMINDER Home Where are you from (homeland, company)? Your task for your customers-well-organized and efficient travel agenda and a smooth and relaxing tour. 3 4

  8. GUIDE REMINDER Home You will help your guest to check in and out of the hotel, check transport arrangements, organize the itinerary, make reservations and deal with any problem that may arise. 5

  9. VOCABULARY OR TERM Home Read the following words loudly with a teacher or on your own. guide --A person who shows and explains points of interest of sightseeing place or attraction during a trip. [EA0d] n.

  10. VOCABULARY OR TERM Home certainly --Without doubt. Smooth --Free from difficulties or accident. [ 's"tDnl0] adv. [ smuM] adj.

  11. VOCABULARY OR TERM Home [`tr$nspQ'teNDn] n. transportation --The moving from one place to another. arrangement --The act of arranging (arrange: to make preparations for). [ D'rendImDnt] n.

  12. VOCABULARY OR TERM Home [A0't0nD`rGr0] n. itinerary --The route of a journey or tour or the proposed outline of one. reservation -- An arrangement to have something ready to use (as a hotel room). [`rGzQ'veNDn] n.

  13. VOCABULARY OR TERM Home [r0'spAnd ] v. respond --To say something in return; to answer. familiar --One who is well acquainted with something. [ fD'm0ljQ] adj.

  14. VOCABULARY OR TERM Home [D'dIGndD] n. agenda --A temporally organized plan for matters to be attended to.

  15. EXTRA READING Home Find suitable words in VOCABULARY OR TERM, and use them in the following blanks A Tour Guide’s Account in One's Own Words I work in a travel company in downtown Tainan. My job is to offer information to tourists and guide them to attractions around Tainan. As I am a good tour _______, I can also advise my clients about hotels, food, and___________. Since I was born in Tainan, I know what is attractive to tourists, and I can offer a well-planned _______ for them.

  16. EXTRA READING Home For example, my customers can go bird-watching in the morning, enjoy good seafood at a local restaurant at noon, do some shopping in the afternoon, and visit an open market at night. My customers usually like the __________ of my tour schedules; if any of them are interested in having a meal in a special restaurant, I can make ________ for them. If they would like to visit a local fair, I can easily arrange that as well. For tourists coming from outside Taiwan, there are many things and foods which are not _______ to them.

  17. EXTRA READING Home These tourists are often surprised by such novelties. But that is not a problem for me;as they are part of my everyday life, I can easily explain these new things to them. Finally, getting the tourists back to their hotels is sometimes a challenge. To make sure there is no problem, I have to get them all to meet at a certain time, find _______, and send themback safely to their hotels.

  18. SENTENCE PATTERN Home Learn to introduce yourself. a. I would like to introduce myself. Allow me to introduce myself. b. I work for…… I am….. for….. I am with…….

  19. SENTENCE PATTERN Home Example: I work for World Travel. I am a tour representative for World Travel. I am with World Travel.

  20. LANGUAGE SKILL Home Help your clients as you meet them at an airport. Talking to the leader of a tour group. 1. Excuse me! I am tour guide for World Travel. My name is Ariel. This is my name card. It’s nice meeting you. And may I have your name please?

  21. LANGUAGE SKILL Home 2. Could you tell me what the name of your tour group is? How many people are there in the group? Can you tell me about your group? I would like to confirm the return flight with you. a

  22. LANGUAGE SKILL Home Allowing guests to have some free time on a long trip. 1. A rest room is over there. Turn right at the first corner. There is a currency exchange bureau in the concourse, next to the airline service counters. I suggest that you can exchange money and go to toilet now, and we will be back here by ten-twenty.

  23. LANGUAGE SKILL Home 2. Please check the number of baggage you have. Can I help you get your baggage on board? Please put your baggage onto the bus. At 11 a.m., we will drive from the airport to the hotel. b

  24. DIALOGUE Home Try to fill in the following blanks to finish the dialogue below Tourist: Excuse me, I would like to ________ some dollars into local Taiwan currency. No problem, you can go to the ______ _________ counter next to the airline service counters. Ariel:

  25. DIALOGUE Home Tourist: Can you help me _______ my money? Ariel: Sure, I can go there with you.

  26. DIALOGUE Home Tourist: I’d like to change two hundred US dollars into NT dollars, please. Clerk: “That _______ to six thousand and four hundred and seventyeight dollars -- they charge two percent commission.” Two percent, O.K. Tourist:

  27. GRAMMAR TIP Home Adjectives that cannot precede nouns. The following adjective cannot be placed before a noun, usually after an intransitive verb, noun or BE. Noun Verb (i) + BE Afraid alike asleep alive ashamed aware Else glad worth

  28. GRAMMAR TIP Home E. G. × The twins are alike person. ˇ The twins look much alike. × Do you choose else something for your gift? ˇ Do you choose something else for your gift?

  29. GRAMMAR TIP Home Chinkanlow,Tainan

  30. INTERVIEW TRIAL Home What characters make for a good tour-guide • Understandable: Ideally, a tour guide can communicate well with their tourmembers. They should also speak clearly, audibly and with confidence. • Understandable: Ideally, a tour guide can communicate well with their tourmembers. They should also speak clearly, audibly and with confidence. • Friendly: A great tour guide can do his/her job well with a relaxed and friendly manner. • Knowledgeable: A good tour guide has an in-depth knowledge of the tour-site, its history and importance, to enhance each tour member’s overall understanding of the site as a whole.

  31. INTERVIEW TRIAL Home • Engaging: Great tour guides share their knowledge in an engaging, illuminating andentertaining way, rather than repeating a list of facts by rote. • Interactive: Questions and interaction can be invited by effective tour guides from tourmembers, rather than treating the tour as a one-person show or a ‘be quiet and listen’ schoollesson. • Funny: A certain level of friendly humor is essential. Equally, a good tour guide also knowswhen to include a little quiet time, and when to let the site speak for itself.

  32. INTERVIEW TRIAL Home • Observant: A good tour leader also needs to be aware of tour members with special needs. • Flexible: Being flexible means being open to serendipity, taking a moment to enjoyspontaneous moments like a particularly perfect sunset. Please introduce yourself in one or two minutes, including why you want to be a tour guide. Your travel experience, motivation and ambition for the industry.

  33. INTERVIEW TRIAL Home My name is Ariel. I like to travel with people,and share my idea and travel experience with people. I like to talk with people and inform them of travel information. I especially had a trip around Taiwan. Taiwan has been generously covered with forests. And 258 mountain peaks are more than 3,000 meters high, geographically making Taiwan incomparable to any other country in the world.

  34. INTERVIEW TRIAL Home So, I would like to introduce great mountains to guests from other countries. I also like to introduce the cuisines and cultures in Taiwan. Since people in Taiwan are from different cultural background, their various and rich cultures are worth exploring.

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