1 / 10

Student perception and satisfaction in Online Certificate Courses

Student perception and satisfaction in Online Certificate Courses. Fethi A. Inan The University of Memphis. Erman Yukselturk Middle East Technical University. E-Learn 2004 -- Washington, DC, USA Nov. 1-5, 2004. Satisfaction Studies.

aliya
Download Presentation

Student perception and satisfaction in Online Certificate Courses

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Student perception and satisfaction in Online Certificate Courses Fethi A. Inan The University of Memphis Erman Yukselturk Middle East Technical University E-Learn 2004 -- Washington, DC, USA Nov. 1-5, 2004

  2. Satisfaction Studies • Researches investigated online learners’ achievement more than what the students have experienced • There is strong correlation between student satisfaction and retention • It is not unusual that, even students with high achievement report less satisfaction

  3. Contributors: Students Characteristics • Student demographics • Married • Employed full time • Older than typical college-age students • Prior experiences • Expectations • Expecting condition like traditional classroom

  4. Contributors: Program implementation • Orientation • Support • Quality of instructional materials • Instructors • Course management and facilitation

  5. Description of OITC Program • First Internet Based Certificate program (started in May 1998 ) • Synchronous and asynchronous communication methods are used • Four semesters lasting nine months totally (Two courses for each semester) • One instructor and two assistants are dealing with each course. • At the end of each term, there are face-to-face sessions for each course within the campus • Assessments are based on the final examinations, homework, attendance the chat sessions and participation in the discussion lists

  6. Questions • What are the students’ perceptions on the online courses which are regarding • lecture notes, • assessment and evaluation procedures, • course resources, • instructors and graduated assistants, • communication tools, • face-to-face instruction, • perceived gain.. • How the students’ perception of the courses has changed between the semesters?

  7. Participants & Procedure • Online Learning Experience Survey was used • Data collected end of each semester

  8. Findings

  9. Conclusion • Students’ perception in lecture notes, assessment and evaluation procedures, course resources, instructors and graduated assistants, communication tools, and perceived gain were low, However, student perception was higher in face-to-face of the instruction • Perceptions in face-to-face instruction get higher, their perception on lecture notes, assessment and evaluation procedures, course resources, instructors and graduated assistants, and perceived gain get lower

More Related