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Welcome to Unit 5: Weaving Policy and Program Design

Welcome to Unit 5: Weaving Policy and Program Design. Robin C. Cooper, LCSW. Announcements. Your half way there!!! Review grade book- your unit 3 project grades are posted Questions??. Review of Unit 4. We discussed benefits and services

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Welcome to Unit 5: Weaving Policy and Program Design

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  1. Welcome to Unit 5: Weaving Policy and Program Design Robin C. Cooper, LCSW

  2. Announcements • Your half way there!!! • Review grade book- your unit 3 project grades are posted • Questions??

  3. Review of Unit 4 • We discussed benefits and services • At least 9 major forms of benefits and services are common in the US social welfare system. • 1) How can cash benefits benefit others indirectly? • Bob gets cash benefits, and then spends his cash at local merchants. • Cash benefits can stimulate the workforce, etc.

  4. Review of Unit 4 • 2) What are benefits paid directly to the provider? • Credit • 3) What is a voucher? • Written authorization to receive a benefit or service • Individual has flexibility to choose the provider of service

  5. Review of Unit 4 • 4) How is credit different than vouchers? • The credit is pre-paid and can only be redeemed where it is valid. • The organization chooses the provider, and the client has no choice. • 5) What is a subsidy approach to policy? • The state could pay start-up costs and a percentage of operating costs for an organization and in return, the organization agrees to provide services for low-income individuals.

  6. Review of Unit 4 • 6) Can you name some public subsidies programs in place in the US today? • Federal funds to private hospitals • 7) What are the two types of subsidies? • Consumer and market subsidies

  7. Review of Unit 4 • 8) What are consumer subsidies? • They benefit the consumer • 9) What are market subsidies? • They benefit the producer • Fix price paid to farmers for goods to sustain farming

  8. Review of Unit 4 • 10) What is positive discrimination? • When people or groups get special treatment as a way to remedy unequal treatment in the past. • 11) What are some examples of In-kind benefits? • Food stamps, section 8 housing payments

  9. Review of Unit 4 • 12) What is Stigmatization? • When consumption of goods/services is public knowledge and negative stereotypes occur

  10. Unit 5 • No Project Due This Unit • Next project unit 6 • Attend seminar • Readings- chapter 6 • DB- 2 topics

  11. Unit 5 Outcomes • Compare service-delivery models • Describe the influence of culture on service delivery

  12. Unit 5 • In this unit, you will explore a variety of service delivery models and have an opportunity to reflect on how your own values, beliefs, and culture influence the work we do as human service professionals

  13. Service Delivery Models • Some sort of system is necessary to deliver services • Bridge the gap between problem and solution

  14. Service Delivery Models • Centralized Service-Delivery Systems • Client-Centered Management • Federated Service-Delivery Organizations • Case-Management • Staffing w/ Indigenous Workers • Referral Agencies • Program Consumer/Beneficiary, client-Controlled Organizations

  15. Racial, Ethnic and Religious Service Delivery • Human service professionals who work for faith-based organizations often have challenges that are unique to faith- based work. Clients will sometimes expect services to be more personal, occasionally tempting human service professionals to overstep ethical boundaries or become overly involved in the client’s issues. • Demonstrating sensitivity to clients’ differences (e.g., gender, age, and ethnicity) helps build rapport and establishes trust. When clients believe that someone respects their differences, they are more likely to be honest when providing information during assessments or sessions.

  16. Racial, Ethnic and Religious Service Delivery • Sometimes, clients will use language or refer to particular family practices that seem odd or even illegal. For this reason, it is important that professionals develop strong listening and questioning skills to help determine whether unsafe practices are occurring (e.g., to some people of other cultures “whooping” is acceptable because it refers to a spanking though it sounds much worse).

  17. DB- 2 topics • Service Models • Agencies and Culture

  18. DB Topic 1- Service Models • In this unit, you learned about a variety of service delivery models. Choose two models and compare and contrast them. Be sure to include in what situations each of the models you choose would be most effective and explain why you think so. For example, the case management service delivery system would be most effective in situations where a person had multiple needs, such as a medical condition and a psychological condition, and where the person had no transportation and needed after care at home when released from the hospital.

  19. DB Topic 2- Agencies and Culture • This week you read about organizations/agencies that have served specific populations. Which of those you read about makes the most sense to you, and why? How do your attitudes, values, and culture influence the choice you make, and why is it important to reflect on these influences?

  20. Questions?

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