Welcome to the Diploma aggregation service e-Learning tool for component awarding bodies

1. Welcome to the Diploma aggregation servicee-Learning tool for component awarding bodies • This e-Learning tool is an awareness and training tool for all users of DAS in component awarding bodies (CABs). • It provides information and functional presentations to assist users in developing an understanding of the CAB administration role(s) they will have been assigned and the associated tasks they will be expected to perform in the system. • The following additional Diploma guidance material is available to CABs: • DAS user guide for CABs summer 2010 • Frequently asked questions (FAQs) located athttp://www.qcda.gov.uk/qualifications/4454.aspx EXIT

2. DEMO Information Navigation buttons This e-Learning tool uses the following navigation buttons: Use this button to return to the e-Learning home page and to exit the presentation Click on this button to navigate forward through a set of slides Click on this button to go back to the previous slide Click on this button to return to the module or e-Learning contents slide Click on this button to read about DAS Click on this button to see a functional demonstration of how DAS works Visual aids TIP icons are handy hints and reminders WARNINGicons help you to avoid pitfalls INFORMATIONicons provide more information on what the system is doing

3. Module 1 Module 2 Module 3 Module 4 There are four e-Learning modules: GETTING STARTED illustrates how to access DAS and how your assigned DAS role will determine what you see when you log in. MANAGING USER ACCOUNTS illustrates how to create and maintain accounts to enable users in your awarding body to access DAS. POSTING RESULTS & RETRIEVING LEARNER ACCOUNT INFORMATION illustrates how to retrieve ULNs for existing learner accounts and how to upload results to DAS.It also describes the retrieval of planned programme of study (PPoS) assignment changes. MANAGING LEARNERS ON BEHALF OF A CENTREthis module illustrates what to do when a centre delegates your organisation third party learner administration (TPLA) rights.

4. INFORMATION INFORMATION DEMO INFORMATION INFORMATION DEMO DEMO DEMO INFORMATION DEMO 1 - GETTING STARTED What is the Diploma aggregation service? What is a learner account? What is meant by a DAS role? How do I access DAS? Why can’t I log into DAS? How do I change my password? How do I change my user account details? What is my home page? What is the notice board? How do I download notifications?

5. What is the Diploma aggregation service? • record expressions of interest in learner accounts for which they have results or result amendments • upload constituent Diploma qualification results, result amendments, and withdrawals • optionally upload expected results to DAS • optionally view which learners are planning to take a Diploma component qualification with them. The system also: • stores results in learner accounts • aggregates these results and other achievements to determine a trial grade • supplies data for the Diploma transcript to the Diploma awarding body (DAB) The Diploma aggregation service (DAS) is a management tool developed to support the administration and awarding of the Diploma. DAS enables component awarding bodies to:

6. What is a learner account? A learner account holds the results of Diploma component qualifications and other achievements. This information can be used to track a learner's progress towards the completion of their Diploma. A learner account can also hold details of the learner’s planned programme of study (PPoS). From this CABs can extract details of which learners are intending to study one or more of their qualifications. After an entry has been made for a Diploma component qualification, a CAB may post information to the learner's account to show that a result is expected for that component. As the learner achieves the qualification, a result is posted to DAS by each respective CAB and matched to the learner's account using the learner's unique learner number (ULN). Posting expected results based on a learner's entry for a constituent qualification is not compulsory for CABs. However, it is of significant benefit to centres and those awarding bodies who take an active interest in supporting learners in the achievement of their Diploma.

7. Creates and manages user accounts Local administrator Creates and manages learner accounts on behalf of a centre Third Party Learner Administrator CAB Manages posting of results, result amendments, result withdrawals and expected results. Extracts details of PPoS assignment changes. Learner data maintainer Results poster PLTS and work experience recorder Records PLTS and work experience on behalf of a centre DAB relationship manager Registers, sets intentions to claim and claims Diplomas on behalf of a centre Learner data viewer Views and retrieves learner information on behalf of a centre What is meant by a DAS role? DAS is a role based system. The following diagram maps the administrative tasks to the role required.

8. Creates and manages user accounts Local administrator CAB Manages posting of results, result amendments, result withdrawals and expected results. Extracts details of PPoS assignment changes. Results poster Understanding DAS roles What CAB role can I be assigned? Local administrators - can only be set up by DAS technical support and are responsible for creating and maintaining user accounts (e.g. resetting user passwords) within their awarding body. They can also assign themselves other roles, including that of results poster. Results posters - can record expressions of interest in learner accounts, upload constituent Diploma qualification results, result amendments, result withdrawals and (optionally) expected results to DAS. They can also extract information on which of their CAB’s qualifications learners are intending to study.

9. Creates and manages learner accounts on behalf of a centre Third Party Learner Administrator Learner data maintainer PLTS and work experience recorder Records PLTS and work experience on behalf of a centre DAB relationship manager Registers, sets intentions to claim and claims Diplomas on behalf of a centre Learner data viewer Views and retrieves learner information on behalf of a centre Understanding DAS roles Third party learner administrator roles You would only be assigned a third party learner administrator role if a centre has delegated the role to your organisation or if your organisation plans to provide this service to centres.

10. How do I access DAS? http://www.diplomaaggregationservice.org/das You first need to type the DAS URL into your internet browser and then press ‘Return’ on your keyboard

11. How do I access DAS? This area is for service announcements. If there are none the area will be blank. Enter the login details given to you by the administrator Click ‘Submit’ after entering your login details. Password characters will appear as bullets for security reasons.

12. How do I access DAS? Congratulations! You are now logged on. The first page you’ll see is your home page.

13. Why can’t I log into DAS? If you are a local administrator and can’t log into the system, contact DAS technical support on 0845 605 0293 or email dastechnicalsupport@steria.co.uk If you are a results poster user and can’t log into the system, you need to make sure: • You have the correct login details • Your password is in the correct case If you enter your password incorrectly three times, your user account will automatically be suspended. Ask your local administrator to reactivate your account. You may also ask them to reset your password if you can’t remember it. • Check that the DAS system is not down for scheduled maintenance. If this is the case you will not see the login screen, but the downtime screen. Occasionally, DAS is offline. This happens rarely but when it does you will be given advance warning – this is shown as a service announcement on the login page. When DAS is offline, a DAS Downtime page is displayed instead of the usual login page. This downtime page will give details of when DAS will become available again.

14. The DAS Downtime Page

15. How do I change my password? You first need to select the ‘Manage user information’ menu option

16. How do I change my password? Then select the command option ‘Change your password’

17. How do I change my password?

18. How do I change my password?

19. How do I change my user account details? You first need to select the ‘Manage user information’ menu option

20. How do I change my user account details? Then select the command option ‘Update your details’

21. How do I change my user account details? These are the details held by the system To make any changes you need to click ‘Edit’

22. How do I change my user account details? For the system to update any changes you need to click on ‘Submit’ You can now update your details as required

23. How do I change my user account details? The system will tell you when it successfully updates your details

24. What is my home page? Your home page is the first page you see when you log into DAS You will see a list of menu options relevant to the role you have been assigned. If you click on a menu option it will display a list of commands.

25. What is my home page? If you are acting on behalf of a centre, it will be displayed here This area tells you where you are so you can be sure you are on the right screen. You would use the Contact Us button for details of where to go for technical support

26. What is my home page? Use the Logout button to exit the system If you click on the help button a new screen will automatically open and display help text

27. What is the notice board? The notice board allows you to receive and view notifications that have been triggered by centres and DAS. These notifications will be connected with changes to ULNs with which you are associated. You will receive an email alert when a new notification appears. You can then log into DAS to view the details via the notice board on your home page. The notice board lists the different types of notification and enables you to drill down to see what ULNs have been affected. You may want to set up a DAS-specific email address and include this on your user account so that DAS alerts do not mix with other emails in your inbox.

28. How do I download notifications?

29. How do I download notifications?

30. How do I download notifications? To find out whether these centres have delegated you third party learner administration (TPLA) rights, click view Two centres have created an association with your awarding body

31. How do I download notifications? You can now see the centres that have delegated TPLA to your organisation. You can also download this information to a .csv file and save it to a location on your desktop

32. INFORMATION INFORMATION DEMO DEMO DEMO INFORMATION INFORMATION DEMO DEMO DEMO INFORMATION INFORMATION DEMO 2 - MANAGING USER ACCOUNTS What is a user account? How do I know which roles to assign to a user? How do I create a new user account? How do I assign the role of local administrator? How do I display a list of user accounts? Why can’t I find the user account I am looking for? How do I reset another user’s password? How do I update a user’s personal details? How do I activate and deactivate a user account? How do I amend a user’s assigned roles? What does DAS version mean? Do I need to change my DAS version? How do I change my DAS version?

33. What is a user account? Before a user can access DAS, they need to have a user account created by a local administrator. A user's account will contain their name, login, password and contact details and identify which Diploma administrative roles they have been assigned. Once a user account has been created it cannot be deleted. If a user account is created in error or a DAS user leaves the awarding body, the local administrator will need to set the account to ‘Inactive’.

34. How do I know which roles to assign to a user? You can find a detailed table of roles and associated menu options and commands in chapter 3 of the user guide for component awarding bodies. For example: Any amendments to a user’s role or role will only come into effect after they log off and then back into the system.

35. How do I create a new user account? Select the‘Manage User Information’menu option

36. How do I create a new user account? Then select the command‘Create a user account’

37. How do I create a new user account?

38. How do I create a new user account?

39. How do I create a new user account?

40. How do I create a new user account? If you click on CAB, it will filter out all the non-CAB roles To select the role simply click the check box next to Results Poster and then click ‘Submit’ to assign the role to Alfie

41. How do I create a new user account?

42. How do I assign the role of local administrator? An awarding body can nominate up to 3 local administrators. If you need another administrator, you will need to contact DAS technical support on 0845 605 0293 or email dastechnicalsupport@steria.co.uk Local administrators within an awarding body cannot assign other users the role of local administrator, however, they can de-activate a local administrator user account.

43. How do I display a list of user accounts? This command will display user accounts and allow you to change account details

44. How do I display a list of user accounts?

45. How do I display a list of user accounts?

46. How do I display a list of user accounts?

47. Why can’t I find the user account I am looking for? All user accounts are set to active when they are created. Their status will change to suspended if a user incorrectly enters their password three times. If an account is suspended, the user will be locked out of the system until their account is reset to active by a local administrator. A user account should be set to inactive by a local administrator when the user leaves the centre or no longer requires access to the system. If you are searching for a user to reset their password, you will need to select ’Suspended’ from the drop-down menu on the user account search screen.

48. How do I reset another user’s password? From the ‘Manage user information’ menu option, select the command ‘Amend a user’

49. How do I reset another user’s password?

50. How do I reset another user’s password?