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We're All Different, So What?

We're All Different, So What?. Building inclusive learning environments. Tom Verghese. 5 May 2006.

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We're All Different, So What?

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  1. We're All Different, So What? Building inclusive learning environments Tom Verghese 5 May 2006

  2. Enabling us to Helps us connect with our compete for the best customer base in a talent in both new world that is global, and mature markets fast - moving, complex and competitiveUnleashes talent, energyDiverse teams create and creativity by higher quality and more encouraging peopleinnovative solutions than to “bring all of homogenous ones themselves to work” Gives us stakeholder credibility in an increasingly “show me” world Diversity – Business Case Themes Diversity

  3. Definitions Diversity All the ways we differ. Diversity is the mosaic of people who bring a variety of backgrounds, styles, perspectives, values and beliefs as assets to the groups and organisations with which they interact. Inclusion Recognising, respecting and accommodating human differences to create and sustain an environment where everyone can achieve his or her full potential.

  4. Primary Dimensions Age Gender Race Ethnicity Physical qualities Sexual orientation Secondary Dimensions Work background Income Parental status Education Religious beliefs Marital status Geographical location Political beliefs Diversity

  5. Management Status Parental Role Status Marital Income Union Status Age Affiliation Family Structure Habits Race Gender Division/ Personality Group Location Appearance Ability Culture Sexual Interest Orientation Work Education Religion Location Work Experience Level Seniority Four Layers of Diversity Source: Gardenswartz & Rowe (Irwin, 1995)

  6. The Iceberg of Culture

  7. The Iceberg

  8. Eight Aspects of Diversity • Age • Culture • Gender • Mental/Physical Ability • Organisational Role • Race • Religion • Sexual Orientation

  9. actions beliefs conclusions assumptions meanings “selected” data “observable” data Ladder of Inference Senge et al, 1994

  10. Reflect on 2 separate occasions where you experienced exclusion and inclusion What happened? What was the impact? How did you feel? Inclusion/Exclusion Exercise

  11. Five Steps towards anInclusive Learning Environment • Assess the needs of current and potential students and staff. • Recruit a workforce that reflects the local community and the international nature of the organisation. • Support flexible working practices • Provide ongoing training and development • Seek feedback. Are you perceived as being inclusive?

  12. Getting Started Awareness Head Understanding Heart Skills Hand

  13. The Diversity Adoption Process Innovator Change agent Pragmatist Skeptic Traditionalist 2.5% 13.5% 34% 34% 16% Increased perceived opportunity Decreased perceived opportunity Decreased perceived risk Increased perceived risk

  14. Strategies for Managing Diversity Develop awareness Initiate dialogue about diversity Value similarities and differences Embrace role modelling behaviour Respect diversity to create synergy Seek first to understand Instigate diversity practices Think the talk. Talk the talk. Walk the talk. You make a difference!

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