COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY

1. COORDINATION of QUALITY CONCERNSfor the AMERICAN AEROSPACE INDUSTRY Jack Fletcher Senior Quality Technical Fellow Lockheed Martin Corp. NASA QLF Sept. 2002

2. GOVERNMENT DIRECT INTERFACES CONTRACTUAL/ REGULATORY REGULATORY Tier 1Vehicle / Propulsion / System Integration / PAH NASA FAA Tier 2 Source Control/Software Dev./Major Assemblies DCMA Tier 3Source Control / Specialty Electronics / Wiring / Compnts Tier 4 - Make to Print / Machine Shops/ Processors Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials) Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc) AEROSPACE SUPPLY CHAIN IS HIGHLY INTEGRATED

3. Industry Associationsfor Aerospace Quality SAE - AAQGAIA - MMRCGAMAAIA - ADQMCAIAA National Defense Industries Government Elec. Ind Assoc American Helicopter Soc Aircraft Electronics Assoc. AIA-Supplier Mgt CouncilARSA - Repair StationsAirline Transport Assoc.Airline Supplier Assoc NASA DoD / DCMA Tier 1Vehicle / Propulsion / System Integration / PAH FAA NADCAP Linkages between Government andIndustry overlap and may be in conflict

4. AS -ISfor FAA Tier 1Vehicle / Propulsion / System Integration / PAH’s FAA ISSUES /INDUSTRY INTERACTIONS Industry IssuesProduction & AftermarketQuality Systems- Advisory Material- Industry Standards- Best Practices- Implementation of Standards Regulatory Requirements- Advisory material - Regulatory Implementation INDUSTRY ASSOCIATIONS Airline Supplier Assoc. AIA - Supplier Management Council Aircraft Electronics Assoc. American Repair Station Assoc. AIA - MMRC, ADQMC SAE - AAQG, NADCAP GAMA American Helicopter Soc Airline Transport Assoc.

5. AS-IS FOR DoD / NASA Tier 1Vehicle / Propulsion / System Integration / PAH’s DoD / NASA/ DCMA ISSUES /INDUSTRY INTERACTIONS Industry Issues- Contract terms and Conditions - Industry Oversight and Programs Regulatory Requirements- FARs Production & AftermarketQuality Systems & Standards- Industry Standards- Best Practices- Implementation of Standards- Single Process Initatives INDUSTRY ASSOCIATIONS AIA - ADQMC AIA - Supplier Management Council Aircraft Electronics Assoc. National Defense Industries Assoc. Government Elec. Ind Assoc. Aircraft Electronics Assoc. SAE - AAQG SAE - NADCAP AIAA

6. Aerospace Quality Committees “AS-IS”

7. AIA Quality Committee RE-Organization September 2002

8. Quality Structure FAA, DoD, NASA,Industry Executives AIA Civil Aviation Council AIA Executive Quality Steering Group AIA Supplier Management Council AIA Technical & Operations Council Aeronautical Repair Station Association Government Electronics Industry Association AECMA (European AIA) National Defense Industrial Association General Aviation Manufacturers Association Americas Aerospace Quality Group Civil Aviation Manufacturing & Maintenance Committee Defense & Space Quality Committee IAQG FAA DoD NASA

9. Roles & Responsibilities • Executive Quality Steering Group provides direction to the CAMMC, DSQC, and AAQG and executive level liaison to FAA, DoD, NASA • Individual Quality Group roles • CAMMC - industry leadership on civil aviation manufacturing and maintenance regulatory issues (FAA, JAA/EASA, etc.) • DSQC - industry leadership on government quality system issues (DoD, NASA) • AAQG - industry leadership for Quality Standards and Practices setting / publication and implementation

10. New Aerospace Quality Coordination Effort • Creation of Separate “CIVIL, & SPACE & DEFENSE COMMITTEES” under AIA (incl. all associations) • Will meet to address unique needs of each industry segment within the framework of a coordinated Industry process. will include participation of all affected Industry organizations including FAA, DoD and NASA. • AAQG process will remain unchanged • AIA Committees will join with the AAQG to integrate strategy and develop the products and tools needed for implementation • AAQG responsible for common standards, tools and methods with supplementation for specific sector needs • Involve NADCAP Activities with AAQG • Special Process issues will be assigned to NADCAP and Quality Systems will be handled through the AAQG

11. SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY • Will Eliminate overlap in Committees and Organizations • Reduction in resources and travel costs for participants • Eliminate redundant activities • Increase in Communications between Groups and Leadership • Focus customer and user information in many areas • Increase response and decision time for implementation • Obtain broader involvement of suppliers, customers and regulators • Better coordination / implementation of government / industry initiatives • Provide inputs and coordination for Global Quality Issues for the International Aerospace Quality Group

12. ORGANIZATIONAL BENEFITS TO INDUSTRY • Executive Quality Steering Group • Clear senior level direction with supporting resources • Ability to challenge the status quo • Includes representation from Industry Associations • AIA managed business-line unique Committees (Civil, Defense and Space) • Involvement of all stakeholders - customers, suppliers and associations • "Authorized" linkage to political and government/regulatory organizations • Communication with a business-line and across parallel business-lines • Linkage to other AIA Councils and Industry Associations • Americas Aerospace Quality Group • Development of industry-wide (global) processes when appropriate • Linkage with international organizations and initiatives through the IAQG • Official alignment with an ANSI recognized Standards Development Organization (SAE) • Commitment to use products both internally and with suppliers • Formal linkage to the supplier community

13. AAQG will perform Integration Function (incl International) INDUSTRY QUALITY POSITIONS / ACTIONS EXECUTIVE QUALITY STEERING GROUP AMERICAS AEROSPACE QUALITY GROUP STRATEGY&RESOURCES COMMUNICATIONS VALIDATION NADCAP CIVIL AVIATION SPACE DEFENSE STANDARDS Working Teams Working Teams Working Teams Working Teams

14. New Aerospace Quality Coordination Effort Monday Tuesday Thursday Wednesday Working Teams AMERICAS AEROSPACE QUALITY GROUP EXECUTIVE QUALITY GROUP CIVILAVIATION Working Teams DEFENSE Working Teams NADCAPEXECUTIVEBOARDMEETING SPACE Working Teams Series of Structured Meetings in the Washington D.C. Area Twice a Year

15. BACK-UP SLIDES

16. IAQG General Assembly Meetings SJAC SAE AECMA National Trade Associations IAQG Organization Structure IAQG IAQG Council AECMA QC JAQG AAQG

17. AAQG will perform Integration Function NADCAP AMERICAS AEROSPACE QUALITY GROUP STANDARDS, BEST PRACTICES, AGREEMENTS CIVIL AVIATIONQUALITYCOMMITTEE DEFENSEQUALITYCOMMITTEE SPACEQUALITYCOMMITTEE

18. Quality Committees (QACs) • Membership: • Company Quality Managers • Representing respective sector • Industry Associations & Trade Groups • FAA Managers (Civil Sector) • DoD representatives (Defense sectors) • Office of Sec Def • DCM / DLA • Air Force / Army / Navy • NASA Quality Managers (Space Sector) • Chairperson • Selected by the committee • Rotates every 2 years

19. AIA Aerospace Executive Quality Steering Group • Membership: • Government Members (3 or 4) • FAA - AIR 200, AIR 300 • DoD / DCMA • NASA • Industry Members (Executive level minimum) • Industry Members ( 5 or 6) • Airlines (1 or 2) • Suppliers (2)(large & small) • Sector Representatives - AIA Liaison • Chair - AAQG • Chair of AIA Civil, Defense, Space QACs & NADCAP SC Including Aftermarket Supportand Supplier Representation Proposed Members

20. Aerospace Industry Associations • SAE – Society of Automotive Engineers • AAQG – Americas Aerospace Quality Group (G-14) • PRI – Performance Review Institute • NADCAP – • IAQG – International Aerospace Quality Group • AIA – Aerospace Industries Association • ADQMC – Aviation & Defense Quality Management Committee • MMRC – Manufacturing, Maintenance and Repair Committee • SMC – Supplier Management Council • GAMA – General Aviation Manufacturers Association • AIAA – American Institute of Aeronautics and Astronautics • NDIA – National Defense Industries Association • AHS – American Helicopter Society • AEA – Aircraft Electronics Association • ARSA – Aircraft Repair Station Association • ATA – Airline Transport Association • ASA – Airline Suppliers Association • AECMA – European Association of Aerospace Industries

21. Aerospace Quality Standards • AS 9100 Aerospace Quality Management System • AS 9101 (AS 9100 checklist) • AS 9010 Aerospace Inspection System • AS 9102 First Article Inspection Requirements • AS 9103 Management of Key Characteristics • AS 9106 Deliverable Software / Firmware • AS 9110 Quality System for Aerospace Repair Stations • AS 9111 (AS 9110 checklist) • AS 9120 Aerospace Stockist Distributor Quality Requirements • AS 9121 (AS 9120checklist) • EN 9130 Records Retention • AS 9131 Nonconformance Documentation (Concession form) • AS 9132 2-D Part Marking Quality Requirements • AS 9133 Product Qualification • AS ???? Non-Deliverable Software • AS ???? Control of Digital Data • AS ???? Calibration System Requirements for Aerospace • AS ???? Acceptance Sampling for Aerospace • AS ???? Operator Self-Verification Program Requirements