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Issues Tracking Functionality for RapidCollector. Team 3 - Crispin Paul Guza Robert Navarro John Neuffer Sponsor: Rodney Mood, CTO. Applications for TV Networks Helps Play Shows & Commercials Smoothly Provides Broadcast Automation. First Application: RapidCollector
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Issues Tracking Functionality for RapidCollector Team 3 - Crispin Paul Guza Robert Navarro John Neuffer Sponsor: Rodney Mood, CTO
Applications for TV Networks • Helps Play Shows & Commercials Smoothly • Provides Broadcast Automation
First Application: • RapidCollector • Builds a .CAB file from error logs • File holds information about problem • File submitted to Crispin server
Second Application: • Issues Tracking • Internal website • Lists all logged errors with history • Is NOT automatically updated
Problems: • How do the two applications communicate? • How is tech support alerted to new or updated issues?
Solution: Web Service • Secure, Internet accessible software • Portable – platform independent • Exchange data between applications or systems over a network
Implementation • SQL Server 2005 Standard Edition • Built in web service support • Uses HTTP endpoints • Easy access to database • Invoke Service Using C++ Program