BANK SECURITY DURING EMERGENCY

1. BANK SECURITY DURING EMERGENCY DR.MILLER F. PECKLEY, CSP,CSMS

2. THE PHILOSOPHY OF SECURITY Essence of the existence of security in the business establishment, company or institution is prevention. Prevention being the reason of their existence is always a primordial Interest. Security exists to prevent or avert any loss or damage to properties, loss of life and limbs and to some extent, the prevention of crime. If something happen and we were not able to prevent the happening, this is simply called the lapses of security.

3. Security should be considered in business as partner for the profitability and not a liability.

4. SECURITY REMINDERS • Crime prevention is everybody’s business, it’s everybody’s concern. • Security is a shared responsibility. • Proactive measures than reactive measures (Prevention is better than cure) • Bank security is a private business(client or customer focus) different from military or police security which is purely focus on protection of life and property. • Security measures must be adhered by the CEO or Executive. Don’t bypass security, you are weakening it instead of strengthening it. If you bypass security measures you are considered a dangerous employee.

5. SECURITY PROTOCOL • A protocol is a set of guidelines or rules. • A memorandum or record of an agreement, esp. one reached in international negotiations, a meeting, etc.

6. SECURITY=PROTECTION What are to be protected? • People against loss of life and limbs , death and injury(Mutiny). • Assets or properties against loss and damage(Sabotage). • Documents or papers against disclosure of its content or destruction (Espionage).

7. The Three Aspects of Security 1. Personnel Security 2. Information Security 3. Physical Security

8. 1.PERSONNEL SECURITY. This is the aspect of security which protects a facility or institution from the shortcomings and undoing of its own people or employee. People are the best assets but they are also the potential threat to the institution.

9. 2.INFORMATION SECURITY. This is the aspect of security which protects a facility or institution from the disclosure of its intellectual properties to unauthorized individuals.

10. 3.PHYSICAL SECURITY. Physical security is composed of objects or elements used as barriers that are placed between the risks and the resource to be protected. It is the use of physical security to protect the assets of the instituion

11. Assessing Risks Risk is combination of threat and vulnerability (Risk = Threat x Vulnerability)

12. Threat: a danger to you, your organization or your property. • Bank Robbery • Abduction • Burglary • Crossfire • Fire(ARSON) • Sexual assault

13. Vulnerability: your level of exposure to a particular threat • Who (or what) is most vulnerable? • Why staff and assets vulnerable? • Where are staff and assets more vulnerable? • When are staff and assets more vulnerable?

14. Factors

15. UNIVERSAL RULE IN EMERGENCY SITUATIONS (e.g. Bank Robbery, Hostage Taking, Earthquake, Fire etc.) DON’T PANIC, KEEP CALM.

16. SURVIVING A BANK ROBBERY GUIDELINES TO BE OBSERVED IF YOU ARE IN A BANK THEN A ROBBERY OCCURS, TAKE NOTE OF THESE FOLOWING STEPS. THEY CAN SAVE YOUR LIFE DURING THE ROBBERY: • Remain calm. Do not panic. • Follow the bank robber’s instruction. Do not anticipate any commands. Do not do more than you are told. Do not play hero. • Do not make unnecessary movements so as not to draw attention to yourself. Remember, you do not know the robber’s state of mind. He could be trigger-happy and shoot you. • Be observant. You may not be able to look at the robber’s face, but you can use your other senses. How did the robber’s voice sound? Did the robber have a smell? • Note departure of robber – which side of the bank did he exit?

17. AFTER THE ROBBERY: • Do not touch anything inside the bank or crime scene. • Cooperate with the police investigation by giving details of what you have witnessed. • There should be only one spokesperson assigned by the bank management. • Security clearance is necessary before any action will be taken,

18. EARTHQUAKE SAFETY GUIDELINES In line with the thrust of the Bank to ensure safety and security of its personnel and clients, the following guidelines are hereby presented. • Follow the cardinal rule: Wherever you are, remain calm and do not panic. • If you are inside the building, follow these guidelines. • During the earthquake, perform the DROP, COVER and HOLD action. Take cover under strong desk or table and keep head and neck protected. • Stay away from glass, windows, shelvings, and other equipment which can present a cutting, crushing, hitting or fall danger. • Stay where you are. Do not run outside while earthquake is in progress. Wait until it is safe to go outside. • DO NOT use the elevators, even if they are working, and check stairwells for integrity before using.

19. 7. Evacuate safely and orderly after the earthquake has ended. 8. Stay alert for aftershocks. Do not return to your work area until directed. 9. If you are outside the building or in an open space, follow these guidelines. 10. During the earthquake, perform the DROP, COVER and HOLD action. 11. Move away from buildings, streetlights, and utility wires. 12. Stay alert for aftershocks. Do not return to your work area until directed.

20. HOSTAGE TAKING IF YOU DISCOVER A HOSTAGE SITUATION • Staff in the immediate area should attempt to evacuate the area by any route that does not expose them to threat. • Once safe, notify security from within premises or externally, who will respond to the threat immediately and contact the police. • If evacuation of the immediate area is not possible, staff should take whatever action necessary to stay out of harm’s way.

21. IF YOU ARE TAKEN HOSTAGE • Don’t be a hero: remain calm, accept you situation and be patient; reassure others if they start to panic • Follow the instructions of the hostage taker • Do not do or say anything that might provoke the individual holding you hostage • Don’t speak unless spoken to but be courteous and cooperative • Don’t be argumentative with the hostage taker or with other hostages and avoid sudden movement that could alarm the hostage taker • During any rescue attempt, lie down on the floor and keep your hands visible, unless otherwise directed by the police. Police may not be able to distinguish hostages from hostage-taker and may consider you a threat.

22. In case of fire: 1. Stay calm. 2. Always sound the building fire alarm immediately. If the alarm fails to operate, warn other occupants by knocking on doors and shouting warnings. 3. Before opening the door, feel it with the back of your hand. If it is hot, do the following (if it is not hot go to step 4). Open the windows. Seal cracks around the door with towels, tape, bed clothing or similar items to keep out the smoke. If you are trapped, hang a sheet, jacket, or shirt or other object out the window that will attract attention. Shout for help. Remain calm until firefighters reach you from the hallway or window. Their first duty upon arriving at a fire is to search for persons trapped in the burning building.

23. 4. If you are able to leave the room, do so immediately and: Take your key with you in case you are forced to return. Close all doors behind you as you exit. This will retard the spread of smoke and lessen damage. Go to the nearest exit or stairway. Do not use an elevator. If smoke, heat or fire blocks your exit, go to an alternate exit. If all exits from a floor are blocked go back to your room and follow the procedures described above in 4. 5. If smoke is present keep low to the floor. Take short breaths to avoid inhaling any more smoke than necessary.

24. 6. Leave the building immediately. When the Firefighters arrive, direct them to the fire. 7. After leaving the building, stand clear. Follow the directions of Firefighters. Do not re-enter the building for any reason until the fire department has declared it safe.

25. THANK YOU!