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Vision & Leadership:. “Vision without execution equals hallucination.” Noel Tichy, University of Michigan Business School, August 2003. B U S I N E S S. O R G A N I Z A T I O N. M O T I V A T I O N. BJA Diagram.
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Vision & Leadership: “Vision without execution equals hallucination.” Noel Tichy, University of Michigan Business School, August 2003
B U S I N E S S O R G A N I Z A T I O N M O T I V A T I O N
BJA Diagram Source: Adapted from The challenge of crime in a free society. President’s Commission on Law Enforcement and Administration of Justice, 1967. This revision, a result of the Symposium on the 30th Anniversary of the President’s Commission, was prepared by the Bureau of Justice Statistics in 1997.
CJ Business Modeling Blue = Domain Red = data exchange Rectangle = process
What is a Process? • The way work gets done
What Is a Process Map? • A visualization of how work is getting done • How is it different from a flow chart? • “Is” and “Should” process maps
Why Process Mapping? • Facilitate communication • Identify internal and external customers • Identify current disconnects and inefficiencies • Each process step and “hand-off” is a potential for error, misunderstanding, waste! • Develop measures (“milestones”) • Identify and prioritize improvements • Job aid • Training
The Big Picture • A process does not occur in isolation • A system and its subsystems • Systems thinking: Improving the performance system • County government: Intra- and inter-agency processes
Kalamazoo Process Map Source: Kalamazoo Criminal Justice Council, 2002 Felony Case Systemwide Process Map accessed 5/26/03 at: http://www.kcjc.org/projects/mapping/maps.html
Exchange Dimensions • Event • Agency • Exchange Condition • Information • Document Source • Data Source
What is Integration? “The ability to access and share critical information at key decision points throughout the justice enterprise.”
Integration Principles • Data should be captured at the originating point, rather that trying to reconstruct it down line • Data should be captured once and used many times • The integrated system should be driven by the operational systems of participating agencies • Justice agencies should retain the right to design, operate and maintain systems to meet their own operational requirements
Integration Principles • Integration will build on current infrastructure • Security and privacy will be priorities in development of integration capabilities • Establishing and confirming the positive identity of the subject is crucial • Opportunity to analyze and reengineer justice business processes
Ability to exchange info based on locally defined rules Minimize redundant data entry Provide event notification Provide data access control Reduce paper transfers Maximize data integrity Ensure appropriate privacy and security Expedite Inter-agency data transfer Integration Outcomes
Justice Information Sharing • Where are we? • Where do we want to be? • Why do we want to be there?
Justice Enterprise Architecture • How do we get there?
Advocating your Vision: Creating Buy-In In the end, your vision is only as your commitment to the execution of it. Governing Magazine, August 2000
Group Exercise Who are the stakeholders??? And… How do you communicate your vision?
The Next Step: Governance or Oversight
Arch Triangle Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 16. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm NASCIO: Enterprise Architecture Framework
NASCIO Framework Topology Architecture Governance Framework Business Architecture Framework Technology Architecture Framework Architecture Blueprint Architecture Blueprint influences influences Technology Architecture Framework Business Architecture Framework Architecture Governance Framework Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 31-32. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
Governance Role Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 31. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
Architecture Governance Primary Roles Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 33. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
Planning Model INFORMATIONINTEGRATION PLANNINGMODEL Perceive Need Bring Key Stakeholders Together Develop Governance Structure Develop Decision-Making Process 1 2 3 5 Determine Project Scope 6 4 Develop Goals Complete Needs Assessment $ Acquisition Management Assess Costs and Secure Funding Create Information System $ $ 8 7 Implement System Inform & Educate Community Evaluate & Maintain System 9 10 11 $ Conversion Planning Influence of Critical Issues l Project Management l Vendor Issues l Business Process Reengineering l Privacy Requirements l Funding Acquisition Strategies l Security Requirements l Basic Technology Design l Data Integrity Source: IACP. Toward Improved Criminal Justice Information Sharing: An Information Integration Planning model. 2000. Funding on hand required; external payables likely. $
Governance Models • Some More Examples- • Arkansas State • Kansas State • Virginia Beach, VA • San Diego, CA
Arkansas State Arkansas State Architecture Governance Model Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P.47. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
Kansas State Kansas State Architecture Governance Model Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P.49. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
Virginia Beach Virginia Beach Architecture Governance Model Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 59. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm
San Diego San Diego CA Architecture Governance Model Source: NASCIO. Enterprise Architecture Tool-Kit v2.0, 2002. P. 57. Accessed on 5/26/03 at: https://www.nascio.org/publications/index.cfm