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Working with Staff to Promote Data-Based Decision Making: Recommended Strategies and Common Pitfalls. Dennis H. Reid, Ph.D., BCBA. Evidence-Based Education: A Multi-Faceted Process. Focus here on performance of front-line education staff
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Working with Staff to Promote Data-Based Decision Making: Recommended Strategies andCommon Pitfalls Dennis H. Reid, Ph.D., BCBA
Evidence-Based Education: A Multi-Faceted Process • Focus here on performance of front-line education staff • Proficient implementation of evidence-based interventions • Accurate data collection
Qualifications • Focus on students with special needs • Experience reference • Research emphasis within applied behavior analysis
Rationale for Focus on Staff Performance • Proficient implementation of evidence-based interventions • Intuitive appeal • Research-based correlations • Accurate data collection • nonexamples
Significance of Staff Training • Pre-service vs. in-service • Illogical expectations • Why needed • No pre-service is all inclusive • Encountering students with new challenges • Role of paraeducators • Individualized nature of interventions designed by support personnel
Evidence-Based Staff Training • Providing knowledge • Equipping with skills • Verbal vs. performance training procedures • Research evidence • Common practice
Performance- and Competency-Based Staff Training • 1. Provide rationale • 2. Provide written summary • 3. Describe target skills • 4. Demonstrate target skills • 5. Trainee practice with feedback • 6. Continue steps 3 & 4 until observed competency among all trainees
Why Not More Evidence-Based Staff Training? • History • Lack of training of trainers • Time and effort
Effective Staff Training • Often necessary, rarely sufficient
Supervising Staff Use of Evidence-Based Procedures • Changing nonproficient performance • Supporting and maintaining proficient performance • Enhancing staff work enjoyment • Time, effort, importance, pleasantness
Evidence-Based Supervision • Qualifications • Organizational Behavior Management (OBM) • Outcome Management
Outcome Management • Identify desired (student) outcomes • Identify staff performance necessary to achieve targeted outcomes • Train targeted knowledge and skills • Monitor • Correct nonproficient performance • Support proficient performance • Evaluate
Identification of student outcomes and necessary staff performance • Usually ok
Monitoring • Three major obstacles • Staff dislike • Lack of direct observation • Reactivity
Reducing Staff Dislike of Monitoring • Reid & Parsons (1995). Comparing choice and questionnaire measures of the acceptability of a staff training procedure. Journal of Applied Behavior Analysis, 28, 95-96.
Making Monitoring Acceptable • Greet staff upon entering work site • Briefly explain reason for monitoring • Use common sense re proceeding • Provide feedback quickly • Acknowledge staff upon departing
Importance of Direct Observation Green, Rollyson, Passante, & Reid (2002). Maintaining proficient supervisor performance with direct support personnel: An analysis of two management approaches. Journal of Applied Behavior Analysis, 35, 205-208.
Effects of Reactivity to Observations on Staff Performance • Brackett, L., Reid, D. H., & Green, C. W. (2007). Journal of Applied Behavior Analysis, 40, 191-195.
Reducing Reactivity • Observe frequently • Compare internal and external monitoring results • Make some monitoring indigenous
Outcome Management • Supporting proficient performance and correcting nonproficient performance: Feedback • Advantages • Common obstacles • Lack of skill • Unpleasantness for monitor
Feedback Protocol • Parsons & Reid (1995). Training residential supervisors to provide feedback for maintaining staff teaching skills with people who have severe disabilities. Journal of Applied Behavior Analysis, 28, 317-322.
Evidence-Based Feedback Protocol • 1. Begin positive • 2. Specify correct areas of performance • 3. Specify incorrect areas of performance • 4. Specify/demonstrate how to correct the incorrect performance areas • 5. Solicit questions/clarification • 6. Note future plans • 7. End positive
Future Needs and Directions • Make evidence-based training more efficient • Pros and cons of media-based training • Train education supervisors and clinicians in evidence-based supervisory strategies
Bottom Line • Promote use of evidence-based training and supervisory procedures to enhance staff use of evidence-based student interventions and data collection