PPI Claim

1. http://www.ppirefund.co.uk/

2. How quickly can I get my money? There is no set deadline for returning funds to customers after claims have been proven to have been mis-sold. The average time frames have been around 8 weeks depending on the bank and whether you have previously been rejected or not. iSmart can save you a lot of time and effort, we handle just about everything for you from checking if you are entitled to PPI to contacting your bank. If you wish, we even engage with the Financial Ombudsman Service if the bank dismisses your complaint. This leaves you to do very little. We keep our clients informed regularly if there are any changes to their claim. What happens if there is no PPI on my policies? If there is no PPI on your policy, then you have not been mis-sold PPI. You will not be charged by iSmart if you do not have any PPI. Many years may have transpired and you may not remember all of the accounts that you opened in the past. Banks can keep your records for up to 5 or 6 years so you have a pretty good chance of finding out if there was PPI on previous accounts. Other than go through all of your paperwork from the past few years, one thing you can do is to have your credit report pulled. Most reports will have your financial accounts listed for the past 7 years. If you at least have the name of the financial institution or the credit card company, inquiries can be made and your records can be looked into. Just make sure you list everywhere you could possibly have incurred PPI charges. When you sign up with iSmart you have the peace of mind knowing that we will do everything we can to find out if you have PPI on any and all of your accounts. If we find that you do have PPI we will help you to submit your claims. If we find that you do not have PPI, there is no charge and you have no further obligations to our company.

3. How do I know if I have been mis-sold PPI? One of the first things that you should do is to go through all of yourpaperwork on your mortgage, any personal loans and your credit cards to see if you do have PPI claims on any of these accounts. You may have signed up for it but changed your mind afterwards and had it removed. Or you may not be able to find your paperwork to confirm it. Millions of people have been notified that they may have been mis-sold PPI insurance on their mortgage, personal loan, and/or credit cards. If you receive a letter from your bank or other lender, you may have had PPI on your account. If you have your records and can confirm that you did have this coverage added, you may have been mis-sold this type of policy. Here are some ways to determine if you believe you were mis-sold PPI on your loans: If you were never aware of this coverage and this is all new to you. If you do remember the lender telling you about PPI but also telling you that it was something that you had to have in order to get the loan. If you remember not wanting this coverage because you had other coverage from your job or another policy that would pay your debts in case you were unable to. If you would not have been able to use the PPI even if you signed up for it because you were self-employed or worked for your family, both of which would have excluded you from receiving coverage on the loan if you were to become unemployed. If you feel that you have been mis-sold PPI on any of your loans or credit cards, iSmart can help you file a claim easily and quickly. We can find out whether you had PPI and submit the claim for you. How far back can I claim? Most of the accounts in question were sold in the past 5-6 years but there may have been mis-representation going on before this. Some companies state that you can register claims on accounts as far back as 12 years; others say 15 years is the maximum. The truth is there currently is no time limit on submitting a claim on an account if you can prove that it has PPI and it was mis-sold to you at the time you borrowed the money.

4. Try to gather all the paperwork that you can find on your accounts so that you can document that you had PPI and it was not something you would have signed up for at the time. You can even submit PPI claims if the loan has already been paid off. As long as you have the name of the lender they should have a history of your accounts. We would advise you to use our free service to find out if you have been mis- sold PPI. If you are entitled to a claim we will let you know. We then contact your bank to discuss and negotiate whether you are entitled to any money. The banks can take 6-12 weeks to make a decision. If the bank has been taken over then you can still complain to the new provider. Advisably you should act as soon as possible to make your claim. And we can get the ball rolling from there. Sometimes claims are not successful and a customer may wish to take matters to The Financial Ombudsman Service. This may be necessary because banks or finance firms have rejected their claim. In terms of PPI, if a claim has been dismissed by a bank then you have the right to take things further onto the Financial Ombudsman Service. iSmart can contact the Financial Ombudsman on behalf of the customer to get things sorted. Customers will receive a FOS complaint form to review and sign and once completed this can be sent off by us. It is important that the forms are returned in good time so that the process can start. Usually the decision is made within 6 months of the banks final letter to the customer. The FOS base their decision on what they believe is reasonable and fair and each case is treated separately. They will weigh up the pros and cons and both the customer and the lender will be given the chance to raise any points they believe relevant. A decision is then made based upon these points. PPI