1 / 14

THE MYSTERY OF THE DISAPPEARING REFERENCE COLLECTION

THE MYSTERY OF THE DISAPPEARING REFERENCE COLLECTION. K. Jane Burpee, University of Guelph Barbara McDonald, McMaster University. Session Outline. Disappearing Reference Collection Reference Service Review The Mac Experience The Guelph Experience Reference Service Top Trends

amethyst-randall
Download Presentation

THE MYSTERY OF THE DISAPPEARING REFERENCE COLLECTION

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. THE MYSTERYOF THE DISAPPEARING REFERENCE COLLECTION K. Jane Burpee, University of Guelph Barbara McDonald, McMaster University Burpee/McDonald OLA2006

  2. Session Outline • Disappearing Reference Collection • Reference Service Review • The Mac Experience • The Guelph Experience • Reference Service Top Trends • Conclusion: Mystery Solved ?! Burpee/McDonald OLA2006

  3. Space Commons eBooks Reference Collection Usage Googling Burpee/McDonald OLA2006

  4. The Disappearing Reference Collection “We’re decimating the Reference Collection. And nobody cares.” ~Librarian ~ “All you care about is computers. “ ~Professor~ Burpee/McDonald OLA2006

  5. The Disappearing Reference Collection “When it comes to academic reference, students and faculty have chosen, and the choice is digital.” Albanese (2004). Burpee/McDonald OLA2006

  6. Reference Service Model Review: the Mac Experience Commons:Service & Design Objectives • owned by learners • inclusive • collaborative • accommodates the social • protects the traditional • excellent customer service • learning enhanced by IT • flexibility for the future Burpee/McDonald OLA2006

  7. Reference Service Model Review: the Guelph Experience The landscape has changed and the maps have not yet been published. OCLC 2003 Environmental Scan What’s this guy got to do with it? Burpee/McDonald OLA2006

  8. Reference Service Model Review: the Guelph Experience Burpee/McDonald OLA2006

  9. Reference Service Top Trends • Accountability • Space • Staff and Staffing • Promotion and Marketing Burpee/McDonald OLA2006

  10. X Silence is Golden Cafes Commons Tipping Point Cluetrain Manifesto Cataloguing Partnerships Web 2.0 Federated Searching Library 2.0!? Retail Expectations Teaching Reference Research Help Learning Roaming/Roving Usability LCSH User Experience RenGen Students Folksonomies Faculty Tagging Users Re-Branding E-Books Preservation Stories not stats Stats SAILS Monastery LibQual+ Marketplace Adapted from Stephen Abram, Library 2.0, with thanks VR/chat Burpee/McDonald OLA2006

  11. Trends, Truisms….. and Fads? Trend, n. 1. A general tendency or inclination 3. Current style; vogue: the latest trend in fashion Truism. n. A self-evident truth; a statement so obviously true as not to require discussion Fad, n. A peculiar notion as to the right way of doing something; a pet project to which exaggerated importance is attributed; a ‘craze’. Burpee/McDonald OLA2006

  12. Or not? – Concluding thoughts Contact Us! K. Jane Burpee jburpee@uoguelph.ca Barbara McDonald mcdonb@mcmaster.ca Mystery Solved?! Burpee/McDonald OLA2006

  13. Do we need an extreme makeover? Re-designed space? Re-named service? Roving? Roaming? Triaged? Peer to Peer? By appointment only? Joined service points? 1-stop shop? Online VR or IM? 24/7? Discussion Extreme Makeover’s Ty Pennington Burpee/McDonald OLA2006

  14. Mystery of The Disappearing Reference Collection….. Further Reading • Annotated Bibliography: http://library.mcmaster.ca/staff/mcdonald/disappearing_bib_OLA-feb06.pdf • Session Handout: http://library.mcmaster.ca/staff/mcdonald/disappearing_handout_OLA-feb06.pdf • McMaster Commons Service Model Working Group Final Report: http://library.mcmaster.ca/mills/learningcommons/servicemodel_report.pdf Burpee/McDonald OLA2006

More Related