Strategic Management Module

1. Strategic Management Module Potential Test Questions By Keith Robbins

2. Strategic Management Deals with the ________ of the organization. • Human capital • Financial accounting • Interpersonal skills • Entrepreneurial work

3. Which of the following was not one of the historical HR Roles? • Environmental • Service • Control • Advisory

4. Historically, the ______ role deals with implementation of policies, procedures and rules • Environmental • Service • Control • Advisory

5. Current roles of HR include • Strategic, operational, administrative • General, industry and competitive • Formulation, implementation and control • Legal, social, and demographic

6. Currently, the ________ role deals with day-to-day aspects of running the organization • Administrative • Operational • Strategic • Global

7. The SHRM has two priorities serving the HR professional and • Encouraging the promotion of HR professionals into line operations • Performing research that shows HR’s importance • Advancing the HR profession • Becoming the world’s largest association dedicated to HRM

8. Characteristics of a profession include all of the following except • Research • A code of ethics • A national organization • A median national income among its members of at least $30K

9. Certifying that individuals exhibit proficiency in a profession’s body of knowledge is referred to as • Testing • Licensing • Initiation • Certification • credentialling

10. Which of the following was not included among the primary functions of management • Coordinating • Strategizing • Directing • Controlling

11. This HR Dimension of Change refers to HR becoming more strategic and less support. • New technology • Measurement and quantification • Mergers and acquisitions • Business partnering

12. A project has all of the following except • Dedicated resources • Funding or budget limits • Defined start and end date • A specific objective • A project has all of the above

13. The phase during the project life cycle where peak effort level is reached is • Selection • Evaluation • Planning, scheduling, monitoring, control • Conception

14. Which of the following is not one of the project roles • Sponsor • Originator • Champion • Manager • Team

15. A ________ is also known as horizontal bar chart • Gantt chart • Pert Network • Project life cycle • CPM Network

16. PERT stands for • Project evaluation and review technique • Performance evaluation and review technique • Program evaluation and review technique • Productivity Employee Reward Technique

17. The Primary Difference between Gantt Charts and PERT Networks is • Gantt charts are primarily for scheduling • Gantt charts specify predecessor relationships • PERT networks specify predecessor relationships • No difference the techniques are identical

18. Which of the following is not a component of Conner’s change model • Skills • Commitment • Culture • Roles • nature

19. Utilizing third party contractors is also referred to as • Privatizing • Outsourcing • Vertical integration • Licensing • Strategic alliances

20. Strategy refers to • Where is the company now • Where does the company want to go • How will the company get there? • Rules and procedures

21. The second phase of the strategic planning process is • Evaluation • Implementation • Development • formulation

22. Mission/Vision statement development occurs during the ________ phase • Evaluation • Implementation • Control • Formulation

23. Values statement development occurs during the ________ phase • Evaluation • Implementation • Control • Formulation

24. The SWOT Analysis is developed during the _____ phase • Evaluation • Implementation • Development • Formulation

25. Strategies are developed in ______ phase • Evaluation • Implementation • Development • Formulation

26. Short Term Objectives trigger the beginning of the ________ phase • Evaluation • Implementation • Development • Formulation

27. Which of the following is not a perspective included in the Balanced Scorecard • Finance • Information technology • Internal business processes • Customers

28. Step 2 of in the balanced scorecard process would include: • Confirming the scope and project time line • Determining organizational participation • Refining measures of the scorecard • Developing an action plan

29. In the Growth stage of the organizational life cycle, the company would be involved in: • Labor cost control efforts • Cross-training employees • Setting basic employee policies • Recruitment and selection efforts

30. Training is emphasized in the _____ stage of the organizational life cycle • Introduction • Growth • Maturity • Decline

31. A cost leadership strategy requires: • Centralized decision-making • Customer service oriented employees • Strong marketing department • Product knowledge and quality training

32. A differentiation strategy should focus on: • Efficiency and productivity • Cross-training and job rotation • Innovative process improvements • Strong research and development

33. The strategy of developing a competitive advantage through the culture and spirit of the organization is called _______ • Cost leadership • Differentiation • Human capital advantage • Focus

34. Centralization is recommended under which situation? • Need for quick responses to problems exists • Organizational tasks are unique to the product and market • Uncertainty and complexity exist • Need for contractual negotiations with external agents exists

35. A field HR unit reports directly to regional or corporate headquarters under a ______ structure. • Functional • Divisional • Customer • Matrix

36. Which is not a disadvantage of the divisional structure: • Loss of economies of scale • Employees become specialized in their product • Isolates employees from colleagues with similar expertise • Can miss seeing improvement in other product areas

37. _____ structures are built around easily identifiable, distinct markets. • Matrix • Customer • Divisional • Functional

38. An employees who designs and develops sales training programs reports to the executive VP of sales and the VP of human resources under which structure? • Customer • Divisional • Matrix • Functional

39. Concentrated structures include all of the following except: • Committees • Task forces • Line units • Project teams

40. Which is not a goal of an HR audit: • Analyze HR effectiveness and efficiency • Help decision-makers understand what is happening with HR activities • Measure attainment of marketing goals • Allow HR managers to cut or enhance programs

41. The calculation showing the value of expenditures on HR activities is called: • Return on investment • Cost benefit analysis • Break even analysis • Training investment factor

42. Which is not a step in a cost-benefit analysis: • Differentiating between legally required and not legally required programs • Measuring the cost of employee turnover • Prioritizing programs • Identifying each program in the HR plan

43. To determine the point in time at which money put into an HR program is equal to or greater than its return, a manager should: • Conduct a cost-benefit analysis • Calculate the return on investment • Conduct a break-even analysis • Calculate turnover cost

44. Primary research includes: • Informal communications • HR records • Observation • Best-practices reports

45. Examples of secondary research include: • Professional publications • Testing • Surveys • Pilot projects

46. Which is not a step in the scientific method: • Strategic analysis • Hypothesis formulation • Experimental design • Data analysis

47. Stating the relationship between two variables to be tested occurs in the _______ stage of the scientific method: • Problem analysis • Hypothesis formulation • Experimental design • Data collection • Data analysis

48. Which of the following reliability measures uses a pre-test and a post-test with the same information but different questions: • Parallel forms • Rater agreement • Test/retest • Internal consistency

49. Which is not a characteristic of true experiments: • Give treatment only to the control group • Rule out as many alternative explanations as possible • Provide cause-and-effect knowledge of relationships • Randomly assign subjects to two groups

50. The most basic experimental design is called the classic design or the _______: • Nonequivalent group design • One-factor-at-a-time design • Control group design • Quasi-experimental design