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Models of Embedded Librarianship: a research progress report

Models of Embedded Librarianship: a research progress report. Catholic University of America School of Library and Information Science. Bridging the Spectrum: Symposium. David Shumaker Mary Talley January 30, 2009. * Research funded by Special Libraries Association Research Grant 2008.

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Models of Embedded Librarianship: a research progress report

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  1. Models of Embedded Librarianship: a research progress report Catholic University of America School of Library and Information Science Bridging the Spectrum: Symposium David Shumaker Mary Talley January 30, 2009 * Research funded by Special Libraries Association Research Grant 2008

  2. Stories from Near … David Shumaker and Mary Talley

  3. … and far David Shumaker and Mary Talley

  4. Embedded LibrarianshipWorking Definition Integrated into Customer Groups Highly Innovative Results Collaborative Relationships Embedded Librarian Innovative Problem Solving David Shumaker and Mary Talley

  5. Embedded Librarianship… • UPSIDE DOWN Turns the traditional concept of librarianship David Shumaker and Mary Talley

  6. … and Shift Happens • not • Library Centric • Groups • not • Entire Population • Specialists • not • Generalists • Participants • not • Bystanders • Trusted Advisors • not • Service Providers • Customer Centric David Shumaker and Mary Talley

  7. A Model for Today and Tomorrow It’s ALL about RELATIONSHIPS AGILITY INNOVATION David Shumaker and Mary Talley

  8. The Project: “Models of Embedded Librarianship” What? Conduct a multi-stage, systematic analysis of success factors in Embedded Programs David Shumaker and Mary Talley

  9. The Project: “Models of Embedded Librarianship” how? Identify Successful Embedded Programs Study Experiences and Practices Extract Success Factors David Shumaker and Mary Talley

  10. The Project: “Models of Embedded Librarianship” goal? Define a Model Program Others Can Follow David Shumaker and Mary Talley

  11. Research Steps and Timeline Notification of award Phase 3 interviews: gain in-depth understanding from a small number of successful embedded librarians, their managers and customers Phase 2 survey: follow-up with embedded librarians identified in Phase 1 Phase 1 survey: identify embedded librarians Jan. 08 July 08 Nov. 08 Apr. 09 June 09 Literature content analysis and analysis of survey data are ongoing David Shumaker and Mary Talley

  12. What We’re Looking For Measures of Success • Longevity • Growth • Staffing • Funding • Services David Shumaker and Mary Talley

  13. What We’re Looking For Success Markers • Location • Knowledge • Initiation • Documentation • Support • Funding • Marketing • Services David Shumaker and Mary Talley

  14. Preliminary Findings 91% 3 success factors cited of embedded librarians report success David Shumaker and Mary Talley

  15. Preliminary findings From the Source … Credibility “I have developed subject matter expertise in that sector so I‘m pretty good at delivering results.” “…the caveat here is that we must always deliver high quality service to maintain credibility.” David Shumaker and Mary Talley

  16. Preliminary findings From the Source … Relationships “…personal interaction with customer, giving them feedback and summary of work…integration with high level strategic teams at the organizations in order to be visible to leaders and connectors on campus…money to take division heads or new customers out to lunch and/or to provide them with engaging, informative interactions.” David Shumaker and Mary Talley

  17. Preliminary findings From the Source … Visibility “…highly skilled library manager who insures that corporate management is informed and aware of our contributions.” David Shumaker and Mary Talley

  18. Preliminary findings From the Source … Partnership … not Service “Our goal with all … groups is to become a partner in their efforts; the skills and tasks required for each are very different … We are noted for anticipating needs, and providing a level of personal service that is unusual and long-lasting.” “Being part of the team seamlessly. So that you partner with them rather than have a client/customer relationship” David Shumaker and Mary Talley

  19. Acknowledgments The authors gratefully acknowledge the funding support of the Special Libraries Association The following individuals have contributed to this project: Wendy Miervaldis, Statistical Consultant (Part-time Lecturer, CUA Dept. of Mathematics) Carla Miller, Graduate Research Assistant Acacia Reed, Graduate Research Assistant David Shumaker and Mary Talley

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