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www.businessknowledge.biz

www.businessknowledge.biz. Business education and consulting. Mission Our mission is to help our clients improve their businesses or organizations productivity, performance and profitability. Vision

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www.businessknowledge.biz

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  1. www.businessknowledge.biz Business education and consulting

  2. Mission Our mission is to help our clients improve their businesses or organizations productivity, performance and profitability. Vision Our vision is to become a leading company in the field of practical business education and consulting in the Balkans. To gain insight into your needs, we use modern methodology based on the most advanced business consulting and education models, using practical research-based tools. www.businessknowledge.biz

  3. Consulting We will solve your problems using rich professional experience and case studies of successful local companies. Education As a response to your specific needs, together with your management team, we will work to create and develop training and consulting programs that bring results. "An organization's ability to learn, and translate that learning into action rapidly is the ultimate competitive business advantage.“ -- Jack Welch, www.businessknowledge.biz

  4. Consulting E-Learning Uzice E-learning system design and implementation Promotion campaign, press conference “Stamenkovic” ‘Lean and Kaizen consulting’ www.businessknowledge.biz F-Secure d.o.o., Beograd Business strategy consulting, PR activities planning and execution, full advertising campaign in 15 major Serbian magazines, media relations, improvement and evaluation of the complete marketing and sales strategy. Pogodak d.o.o., Beograd Business strategy consulting, PR activities planning and execution, initial advertising campaign, media relations, work on improvement and evaluation of the complete marketing strategy.

  5. We will: • Establish your business needs collecting information, based on research. • Prepare detailed report of your situation, and advise on development strategy. • As a result of the agreed strategy, prepare effective and practical action plan. • Help you to implement the prepared action plan participating in its actions. • After implementation, prepare detailed project evaluation. consulting Our main goal is to enable your employees to solve current business problems themselves.

  6. Education JKP “Čistoća” Novi Sad Two day interactive training on employee motivation, organization, team work, procedures, information, communication, time management. We use active learning model. You learn through lectures, exercises and case studies given to you by managers of successful businesses. www.businessknowledge.biz Novi Sad Corporative Social Responsibility seminar ISO 26000 NIS-Naftagas Quality management and information security in house seminar

  7. Education “Office 1 Superstore”Belgrade 1) 'MBO - management by objectives' 2) 'Practical skills of successful retail selling' 3) 'Conflict resolution, managing and solving conflicts' 4) 'Practical skills of clear and convincing presentation' www.businessknowledge.biz New information + business case studies + practical exercises = competency Galenika a.d., Beograd In house seminar “How to get and keep the customer?" ‘Intermex’ Belgrade Two day interactive training ‘Direct selling skills’ in Belgrade and Novi Sad

  8. Education ‘Innovation and internet business’ Interactive seminar held in Bor www.businessknowledge.biz Training is performed using active learning methodology, through business case studies, forms, questionnaires, roll plays, and business simulation games. Partner Tuzla - Micro credit Management by objectives training Direct Media Innovation and Creativity training

  9. “Retail Customer Service” Training for ‘Filly Farm’ Education “Project Management” Training for ‘Mantacore’ www.businessknowledge.biz ATB Sever Subotica Training ‘Info Center Customer Service’ NGO ‘Nova Vizija’ Sales and internet

  10. “Managers Association Šabac” Innovation and internet training Education www.businessknowledge.biz A2B ExpressBeograd training ‘Personal selling skills’

  11. Education “Business Start-up Center Kragujevac” Innovation and internet training Mediator TradeBeograd training ‘Personal selling skills’

  12. Education “Crest Home – Novi Sad” ‘Retail selling skills’ Hotel SplendidBečići ‘Customer service and sales’

  13. “SBB” ‘customer service’ Education “FON” ‘Internet innovation’ Holcim Srbija Popovac ‘Personal selling skills’

  14. “Public training inSkopje” ‘Selling in times of crises’ Education www.businessknowledge.biz Holcim Srbija Kragujevac ‘Inventory management’ VIP mobile - Srbija ‘Debt collection workshop’

  15. Education “Smart Sales Sarajevo” ‘Key account managers’ “Inno Group” ‘Customer service’ “Regional Development Agency Banat” ‘Lean and Kaizen workshop’

  16. Education www.poslovnaznanja.com Info Team Novi Sad Telephone sales Huyndai Beograd ‘CRM system’ Project PLATO ‘PKS Smederevo

  17. Education www.poslovnaznanja.com LanusBeograd ‘Debt collection’ “PLATO” PKS Smederevo “Telephone sales” DelvelPRO Beograd

  18. Education Microsoft BIH“Sales presentation” www.poslovnaznanja.com Microsoft Makedonija“Sales presentation” NLB Banka Novi Sad “Info Center”

  19. Mladinska Knjiga Beograd “Telephone sales” Education www.poslovnaznanja.com Građanski Oglasnik Novi Sad ‘Telephone sales’ PTP DIS KrnjevoTrain the trainer”

  20. How we teach: Our instructors are active professionals who are working-managing the leading companies in Serbia. You learn practical, modern and applicable business skills and knowledge. education

  21. We will: • Establish your educational needs collecting evidence based information. • As a result of your needs, propose the appropriate educational program. • Gather the team of educators, experts-practitioners in respected fields. • Organize needed in-house seminars, training or interactive workshops. • After implementation, prepare detailed evaluation of completed education. education "Tell me and I'll forget, Show me and I might remember, Involve me and I'll understand -- Benjamin Franklin

  22. selling • motivation • communication • negotiations • standards • teamwork • organization • procedures • presentation • innovation • e-business • customer service NEW – custom built training Interactive training courses could be custom built according to our clients business needs. Training is performed modularly, with one or more education modules (90 min.) using active learning methodology. www.businessknowledge.biz

  23. VEZA d.o.o., Ljubice Ivošević 23 11136 Beograd Serbia +381 11 23 99 467 info@veza.biz www.veza.biz Director Miodrag Kostić mkostic@veza.biz +381 63 60 80 26 www.businessknowledge.biz

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