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Mountains and Plains Child Welfare Implementation Center (MPCWIC) Region 6 Forum April, 2009 Joe Walker, Native American Training Institute Dick Schoech, UT Arlington School of Social Work. Outreach and Peer-to-Peer (p2P) Networking with States and Tribes. Agenda.
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Mountains and Plains Child Welfare Implementation Center (MPCWIC) Region 6 Forum April, 2009 Joe Walker, Native American Training Institute Dick Schoech, UT Arlington School of Social Work Outreach and Peer-to-Peer (p2P) Networkingwith States and Tribes MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Agenda • Expectations for outreach & P2P networking • Concepts of outreach & P2P Networking • Content shared via outreach & P2P networking • Methods for outreach & P2P networking • Tools for outreach & P2P networking • Outreach & P2P networking issues • Discussion of outreach and P2P networking desired in MPCWIC projects, and next steps MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Expectations for outreach and P2P networking • Application guidelines encourage outreach and P2P networking • Training and Technical Assistance (T/TA) Network provides a wealth of resources http://www.acf.hhs.gov/programs/cb/tta/ • Implementation Centers provide expertise on sustainable systemic change • Funded projects will attend an annual regional roundtable for P2P networking MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Concepts of Outreach and Peer-to-Peer Networking • Learning communities where a group of people, who share common values and beliefs, actively learn together, support each other, and accumulate knowledge • System learning where what all knowledge/learning is stored & made readily available for anyone who needs it at the time it is needed MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Content Shared via Outreach & P2P Networking • Expertise • Lessons learned from similar projects, e.g., change strategies that worked & did not work • Detailed guidance at key implementation points • Technical information • Policies and procedures that guide change • Emotional encouragement and support when change becomes difficult MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Methods for Outreach and P2P Networking • Site visits • Technical support, e.g., help desk • Collaborative efforts, e.g., joint projects • Mentoring by states, tribes, and other T/TN experts • Shadowing or following an expert as they work • Specialty conferences for exchanging expertise • Learning communities or linking of likeminded individuals to address common concerns • Sharing of documents, e. g., training curricula, white papers, FAQs (frequently asked questions) MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Tools for outreach and P2P Networking • Conference calls: regular phones or free via VOIP, Skype.com • Website or portal: collection of web pages with text, pictures, video, audio, animation, etc. • Collaborative tools: project management (Central Desktop/Basecamp), Google Apps, Survey Monkey, listservs • Video conferencing: 2 way video/audio, text chat, (Adobe Connect, Webex, etc.) Adobe Connect has 15 day free trial • Webinars: mostly one way video/audio broadcast • Discussion tools, e.g., blogs for personal experiences & reflection , topical threaded discussions (BBS) • Content management systems: wikis, databases, Drupal, • Procedural guidance: online readiness assessment tools MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
Outreach & Peer-to-Peer Networking Issues MPCWIC advisory Committee identified cost and sustainability over time as key issues. • ICs are working to get a handle on all the P2P networking resources available • ICs need to develop patterns of online and face-to-face P2P networking that are cost-effective and sustainable MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services
P2P Networking Desired in MPCWIC Projects • Maximizing the use of child welfare resources, e.g., the Training and Technical Assistance Network (T/TN) • Involvement of the expertise in ICs • Next Steps? MPCWIC: A member of the National Child Welfare Training & Technical Assistance Network, a service of the Children’s Bureau, U.S. Department of Health and Human Services