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Internal Quality Assurance Practice in Slovakia -some Remarque s. Jan Bujnak University of Zilina Slovakia jan.bujnak@fstav.uniza.sk.
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Internal Quality Assurance Practice in Slovakia-some Remarques Jan BujnakUniversity of ZilinaSlovakiajan.bujnak@fstav.uniza.sk
Partners involved:-Students: knowledge in the chosen field, good degree, diplomas-Employers: qualified and trained graduates-University: enough knowledge, skills to study-Teachers: appropriate knowledge from the previous courses,-Society: educated and responsible people.
Different approaches to the quality in education:- Quality from the didactic point of view – optimization of the teaching and learning process,- Quality from the economic point of view – education costs,- Quality from the social point of view – social demand for education,- Quality from the consumer point of view – demand of students, employers, parents, Quality from the management point of view – optimization of organization of education.
Issuesto control:- Teaching methods,- Tutorial methods-students with learning difficulty,- Students feedback,- Monitoring of students progress,- Checks of student needs meeting,- Student progress assessment
Techniques of control:- student´questionnaires,- external stakeholders, employers, and professional bodies,- meeting of course/field committees,- meeting of subject boards,Who:Administration,Staff development units,Quality assurance divisions.
What:-Evaluation of student knowledge to determine the quality of teaching and learning-level of knowledge, skills and habits necessary for future occupations-variety of methods and means of revision determined by individual study programs
How:Student's feedback can be provided in several ways:-individual discussions during consultation hours or friendly dialogues,-discussions in seminars – group attitude,-mutual discussions of teachers to share experiences,-mutual observations of lectures or seminars,-tutors playinga role of intermediary between groups and the management,-participation of students in management meetings,-regularly meetings of management and students communities,-questionnaires
Management should check:- credits systems, especially in the first two years,- content of new subjects, their continuity with other subject,-overlapping of contents of different subjects,-quality of study materials,-organization of exams, especially during the last year of study.
Advantage of using questionnaires:-easily distributed,collected,evaluated,finding out opinions of great number of students at the same time,-easily gaining information about teacher's work,-to help teachers to better recognize the content or difficulty of the lectures, seminars and exercises,-to motivate the students to participate in solving real problems,
Critical objectives to questionnaires:-non-objective evaluation because on dependency on such variable as sympathy, degree of acceptability, size of group and the way of interpretation,-influence of facts as the gender of respondent, looks of rooms,-concentration only on the negative features of teacher's work, respondents ignorance.
Basic considerations:-Who will organize the measurement- teachers,students parliement,employers, external agency.-Who made questionnaires,-questionnaires is voluntary, semi-voluntary or obligatory,-used in every group or in every subject,-time-table in organizing,standard or non-standard form.
Very brief and effortless questionnaire with only 3 questions:-What were the BEST features of the course-What were the WORST feature of the course,-In what ways the course could be improved.If weexpect student´s suggestions:-content of subject,-methodology of the lecture interpretation,-intensity of subject,-level of providing with study materials,-way of continuous assessment during semester,-condition of obtaining credits, exams.
The complex questionnaire:-man or female,-accommodation,-study success,-study conditions,-teaching methodology,-difficulty of subject,-comparison with the other similar subject,-study material available,-relation to previous and following subjects,-percentage of your attendance,-weekly hours of self-study,-is the number of teaching hours sufficient,level of difficulty of exams,-suggestion for improvement.